Cill C.

Great selection, best price, awesome customer service.

I rarely leave reviews but I was recently so impressed by the customer service at Decor Planet. George L helped me source an item (that was otherwise out of stock everywhere else I called) and somehow managed to get it shipped to me within a few days! Other places said it could take between 3-6 WEEKS!

I've become so accustomed to mediocre customer service that I was so stunned when he called me back to let me know he found my items in stock. I had dismissed his comment that "he'd look into it" as polite talk without follow through... but I was delightfully wrong!:)

Thank you, George L, for showing me that people still care about the customer and providing excellent service. Thank you for saving my bathroom remodel so my family can move back into our home after an unexpected delay due to sheltering-in-place restrictions mid-renovations.

You could've just told me that the item was backordered (like the 4 other companies I called informed me), but instead, you saved my sanity and you helped make a sale for Decor Planet. The icing on the cake was that Decor Planet had the best price. Thanks again, George. :)

This was exactly what I was expecting personalized books with a fun story that actually makes sense and isn't pure gibberish. My kid loves it. Delivery was fast tooN