I purchased a personalised book, a named teddy and a photo blanket. All were just as described on the website and I was thrilled with each item. The photo blanket deserves an extra mention as the quality of the photos printed was incredible. It really was stunning.
Couldn't ask for a better gift, I got the first Christmas for my grandson of course he won't understand this year but every year he will have this wonderful memory. Will be buying him more without a doubt. So glad I came across this site.
Hi Tina!
Thank you for the kind words! When your grandson is old enough, we are sure he will love! We appreciate your business, and happy holidays!
Best regards,
Jennifer
LaQuita is awesome. I can't say that I like the way you set up your books. The information is poor and not very clear. I must have spent 20+ hours trying to make my book and have it sent for printing. I had sever people on chat that tried hard to help with no avail. Finally I received a call back from LaQuita who had sent me a detailed account of how to proceed. Less than half an hour later I completed my book, had it saved and in my cart and ready to be printed and mailed. The girls on chat all were nice and tried to help but in all honesty, I must say that LaQuita rocked it. I swore that I would never use Dinkleboo again but La Quita has made me change my mind.
Hello Winric!
Thank you for your kind words! We apologize you were having issues initially, and are thrilled LaQuita was able to assist you. Please let me me know if you have any additional questions, and have a fabulous week!
Warm regards,
Jennifer
Thank you so much! I ordered the little digger for my grandson with his name, he loves it, I read it to him every time he comes to see me, he knows it's his name because he can spell it, again thank you so much, I'll be ordering again soon!
Good afternoon Karen!
We love to hear our books are helping in your grandson's education! Please check our website (https://www.dinkleboo.com/) for our newest book deals! Thank you for your patronage, and have a beautiful day!
Kind regards,
Jennifer
Ordering was easy. Even though there was a glitch while I was finalizing my order it was corrected just as fast as I inquired. Plus the order came well before expected. Not my first order and won't be my last!
Hi Taneshia!
Dinkleboo truly appreciates your glowing review! If you ever run into issues, please contact us on Live Chat, or at support@dinkleboo.com. It was our privilege to do business with you, and we hope you have a wonderful weekend!
Kind regards,
Jennifer
I ordered two customized books. Book #1 arrived in an appropriate amount of time but the shipping confirmation listed that book #2 was being shipped, which was incorrect. For the second book, I never received a shipping confirmation. It arrived a week later but was personalized for another child. The customer service was helpful and agreed to send a new book however, the new book sent was just another copy of Book #1. I've requested that book #2 be sent. Unfortunately, book #2 was a Christmas theme, and it will arrive after the new year.
Hello - Jn, my apologies for the confusion with your storybooks and that the incorrect replacement title was sent out. I will private message you to follow up to discuss the replacement book.
Thank you,
Jennifer
I love the book we got (___ Saves Christmas)! My 4yo has no idea how, but she knows this book was made just for her! She literally lights up the entire room when we read it together. Thank you so much for such a cute idea and great product! I can't wait to get her next personalized book from you! Thank you! Have been recommending it to everyone!
Hello Bri!
Thank you for sharing such a wonderful story! We are just thrilled at her adorable reaction! Please let me know if you ever need any assistance, and we wish you and your entire family a wonderful year!
Best regards,
Jennifer
I ordered two books, one for a birthday and the other is for Christmas. I love them and I know my grandson will also. He loves books with animals in them. Having his name in the books can only make them better.
Hi Kathleen!
We are sure your grandson will love and cherish his personalized story book! Please check our Facebook page for new and exclusive deals! It was our pleasure to serve you, and have a fantastic night!
Warm regards,
Jennifer
I had a great experience with Dinkleboo. I was able to customize my own photo album. The process was easy and very simple. My photo album turned out so beautiful. Better than I had imagined. The book's quality looked great and the images were sharp. I received the album about a week after I ordered it. I recommend this site to anyone that is looking to customize a photo album.
Hi Jessica!
Thank you for your glowing review on our fabulous photo books! We agree, they make a wonderful gift that you will cherish for years to come! Please check out our early bird Christmas sale, and have a beautiful weekend!
Early bird Christmas offer: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
I ordered a personalized Children's book for my great niece. It was beautifully done - exactly what I was hoping for and the price was reasonable. It was delivered in a timely manner - totally positive experience!
Hi Emily!
Your review means allot to our small company! If you ever need assistance, please do not hesitate to contact me! I can be reached at support@dinkleboo.com, attention Jennifer. We thank you for your business, and have a wonderful night!
Kind regards,
Jennifer
Both my grandchildren have uncommon names. It is so wonderful to be able to order them something so personalized. The books are adorable and wonderfully illustrated and my grandchildren love them.
I've purchased four if these books and it won't be my last.
Hello Marcia!
Thank you for your marvelous review! Please check our site for our newest book, "The Magic Red Door!" It's a story about your grandchildren going on an adventure through a Magic Red Door! It was our pleasure to serve you, and we hope you have a fabulous day!
Warm regards,
Jennifer
I received my book ahead of schedule and it was exactly what I expected it to be. My son is thrilled to have a book with his name in it! :) I would definitely recommend this company to my friends and family.
Hello Andrea!
Thank you for recommending us to your family and friends! Word of mouth means a great deal to our small company! Please let me know if you ever need assistance, and we hope you have a wonderful and fulfilling week!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
I ordered a book for my granddaughter and failed to update to my new address before I submitted my order. I sent an email to customer support and although my order had shipped, LaQuinta helped make sure that my granddaughter would receive her book. Would use again without hesitation
Hello Patty!
Thank you for your kind review! Laquita is one of our most seasoned employees, and always goes the extra mile for our customers! She truly is an asset to our team and clients! We hope to see you again soon, and have a wonderful weekend!
Warm regards,
Jennifer
I ordered the personalized children's books for all my younger nieces and nephews, they were thrilled seeing and reading there names in theses books. The paperback books had just enough reading for younger ones.
Hi Linda!
We greatly appreciate your 5-star review! We are elated your family loves their personalized books! If you have an idea for a new story, we would love to hear from you! I can be reached at, support@dinkleboo.com attention Jennifer. Thank you for your business, and have a wonderful summer!
Kind regards,
Jennifer
I ordered two books and the ordering, shipping was no problem. The books I received are of excellent quality. I ordered a hard cover one and a soft cover one and while both are nice, I prefer the hard cover, so future orders will definitely be hard cover books. Such a great idea to put child's name as a character in the book. I personally like the cover page where you can put a special note showing who the book was from.
Good morning Celesta!
Thank you for your glowing review! With over 1 million books sold, our personalized books are on of our "must have" items! If you have suggestions for new titles, we always love to hear from our customers. I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for giving us the opportunity to serve you, and have a fabulous day!
Warmest regards,
Jennifer
I loved my photo blanket. The pictures were clear and crisp no pixels and the blanket is soft. There were so many choices with picture placement, how many pictures, the color of the blanket, the boarder, text, it was great picking out the pictures and style.
Hello Maggie!
Thank you for your in-depth review of our photo blankets! We take great pride in blanket creator, and are always adding new features to it! If there is a feature you would like us to add, please let us know! You can email us at support@dinkleboo.com, attention Jennifer. Thank you, and have a great year!
Kind regards,
Jennifer
Bought a Groupon only to find out that it is impossible to use it as everything on the website is on sale and the Groupon is considered using two sale coupons. I spent 100 minutes chatting with customer service who was unable to help me and in the end told me I was lying. Delightful. Luckily Groupon has better customer service and I was able to get my money refunded. But I cannot get back my time.
Hello Anja,
Our apologies regarding your customer service experience. I have looked into in the issue, and it appears you were trying to redeem a Groupon for a discounted item. Placing the item in your cart at full price, then applying your Groupon code would have solved the issue. If you would still like assistance placing your order, please contact us immediately at support@dinkleboo.com. Thank you for visiting Dinkleboo, and have a great night.
Kind regards,
Jennifer
I ordered 4 personalized books for Christmas for my daughters first Christmas on Nov 15. I received an email to say they were shipped Nov 22. My order number is: *******. I contacted the company on Dec 19 to inquire ablut my order, only to hear that they had likely been "lost in transit". How does a package of 4 books get lost? I have never had this happen in my entire life. I was really hoping to get these gifts before Christmas, as I ordered before the cut off time. If they thought they were lost, why was I not contacted? I have now had my messages ignored, when I requested they resend the order by fedex so they would arrive in time for Christmas. I am heartbroken that this personalized gift will not be here for my baby's first Christmas. I'm very upset with their customer service. I now have not heard back from them for several days about my order.
Hello Jessie,
We apologize regarding your books, as the shipping process is out of our hand. We do still think that your books will arrive in time for Christmas. Please be patient, as we do not think they have been lost in transit. I will private message you with your order details. Thank you, and have a great day.
Kind regards,
Jennifer
Wow! I am so surprised to see so many negative reviews. I had a really great experience ordering from Dinkleboo. I ordered 3 24"x24" canvases for our nursery and they arrived on time and are beautiful. The staff was very helpful to ensure the colors were correct (I was trying to match a painted wall) and I couldn't be more thrilled with how great they look.
Hello Kacee!
Thank you for your post! It is always so nice to hear from customers that go out of their way to share when they have had a good experience. Very much appreciated! Have a wonderful new year and let us know if we can be of assistance to you on future orders!
Thank you!
Jennifer
I have 9 granddaughters and 6 grandsons. I have purchased 7 or 8 of these books for birthday presents for some of the granddaughters. The ones I have given so far have been a huge success with one even asking for more!
Hello Debi!
Thank you for sharing your experiences with Dinkleboo! With such a large family, we are elated you have chose us in their childhood journey! We are sure these special book will create wonderful memories that will last a lifetime! Please let me know if you ever need assistance, we hope you have a fabulous week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Kind regards,
Jennifer
Overview
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
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Hi Janet!
Thank you so much for your wonderful review of our personalized items! If you would like to see a new personalized items, please let us know! Thank you, and have a wonderful weekend!
Best regards,
Jennifer