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Dinkleboo

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New Jersey
1 review
0 helpful votes
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Easy peasy
October 17, 2018

I love dinkleboo! I frequently order the labels which are super cute and got delivered quick. The personalized books were Xmas gifts last year and the kids loved seeing their names in the books. Great products

Date of experience: October 16, 2018
Amanda D. Dinkleboo Rep
over a year old

Hi Mandi!

Thank you for the glowing review! We appreciate your continued support of Dinkleboo throughout the years and hope you have a fabulous holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Best regards,
Jennifer

Oregon
1 review
0 helpful votes
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Great Service
February 27, 2017

I had a wonderful experience ordering your personalized children's books online. My grandchildren LOVE them. They are beautiful, well made books. The books are a great value, your customer service is excellent, and your shipping timely.

Date of experience: February 27, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Nathan!

Thank you for the kind review! We take great pride in our personalized stories, and it’s wonderful to hear you and your grandchildren love them! Thank you, and have a great day!

Kind regards,
Jennifer

Georgia
1 review
0 helpful votes
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Special Gifts from Lolli & Pops
December 7, 2018

I love giving my grandsons books. And to have books made with their names in the story and the title only makes it even that much more special! I love that you also include a dedication page with a message from their grandparents - Lollipops!

Date of experience: December 6, 2018
Amanda D. Dinkleboo Rep
over a year old

Good evening Liz,

Our dedication page really makes a difference in our opinion! Its that special little touch that shows your loved one how much you appreciate them! Please let me know if you ever need assistance, and have a fabulous weekend!

Warm regards,
Jennifer

Illinois
1 review
0 helpful votes
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Excellent customer service.
August 10, 2019

I called customer service for help with my order. LaQuita helped me and took care of everything I needed! She is a great people person, and helped complete my order as I was having problems due to low vision. Great service and our grandchildren love seeing their names in print.

Date of experience: August 8, 2019
Amanda D. Dinkleboo Rep
over a year old

Hi Mindy!

Thank you for the kind words! LaQuita always goes the extra mile to make sure our customers are satisfied! We are always thrilled to hear when our team makes our customers day! I will make sure to pass this along, and we hope you have a wonderful week!

Warm regards,
Jennifer

Utah
1 review
1 helpful vote
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Having their own name on their bags and books will be great for school this year. And knowing the 11 year old she will place them on everything that is hers so her sister will leave them alone. Great looking and a good price!

Date of experience: August 5, 2016
Amanda D. Dinkleboo Rep
over a year old

Hello Jane,

Thank you for your review! We know how special personalized items can be, and hope your daughters enjoy them! Always check your email and our site, as we run new promotions frequently! If you ever have any issues, please do not hesitate to contact our superb customer care staff; we are always here to assist you!

Best Regards,
Jennifer

Texas
1 review
0 helpful votes
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I was able to place the orders for my items in under ten minutes from start of navigation to completed order! The items shipped ahead of schedule and when received they were of a very good quality. I was very pleased with the stickers!

Date of experience: April 13, 2019
Amanda D. Dinkleboo Rep
over a year old

Hi Lindsay!

Thank you for the 5-star review! We appreciate you had such an easy time navigating our website! Be sure to check out our Mother's Day items, and we hope you have a great week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Best regards,
Jennifer

New York
1 review
0 helpful votes
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Fantastic quality
February 23, 2017

I got this for my dad. I made a book with Old school pictures of him. Pictures he thought was long lost He was sooo stoked! The photos were clear, the paper used was good quality. Thank you guys!. I'll definitely return for more.

Date of experience: February 22, 2017
Amanda D. Dinkleboo Rep
over a year old

Good Morning Tracy!

It’s fantastic to hear your father loves his photo-book! Photo-books are a great way to preserve old family photos and memories! We hope he enjoys it for many years! We truly appreciate your business, and look forward to working with you in the future!

Kind regards,
Jennifer

Florida
1 review
1 helpful vote
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Great Gifts for Kids
October 23, 2017

I was scrolling through Groupon when I came across one for Dinkleboo books. The price was amazing! I bought 6 books for my nieces and nephew for Christmas. Dinkleboo has a great selection and I got to see a preview of the book before committing to ordering. The shipping was fast and each book was individually sealed when arriving. I absolutely LOVE these books! I will be ordering from them again! Thank you Dinkleboo!

Date of experience: October 21, 2017
Amanda D. Dinkleboo Rep
over a year old

HI Lana!

Thank you for such a kind and heartfelt review! We know your nieces and nephews will adore their personalized book! Please check your email for exclusive offers, and have a fantastic weekend!

Best regards,
Jennifer

Alabama
1 review
0 helpful votes
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Personalized books
August 22, 2017

The story books that I am able to choose from is wonderful. Smiling to be able to read books that have my great grand daughter's name in them. So easy to place an order and to receive the books quick. It's a win win for me.

Date of experience: August 22, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Wanda!

It truly thrills us to hear how much your family enjoys our personalized books! Check back often as we are continually releasing new titles! We hope you and your family have a great night!

Warm regards,
Jennifer

Florida
1 review
1 helpful vote
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AWESOME!
November 3, 2018

The first book I ordered from Dinkleboo was for my 2-year-old niece. I had it shipped directly to my niece. She was so thrilled with her new book with HER name on the cover that she would not let anyone touch it or read it to her.
At nap time, her new book joined her in bed. It was only then that her Mom got to read it. She let me know that it was a beautiful, well-made book and worth the price. Since then I have bought 10 more books for gifts. Getting ready to order even more. Wonderful gifts. Love Dinkleboo!

Date of experience: November 1, 2018
Amanda D. Dinkleboo Rep
over a year old

Hi Joy!

Thank you for sharing your wonderful story! Hearing these anecdotes from our customers mean a great deal to our company! We are thrilled your niece loves her story, and we thank you for letting us be a part of her life! From all of us at Dinkleboo, we wish you and your family a fantastic holiday season!

Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html

Warm regards,
Jennifer

Texas
2 reviews
0 helpful votes
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Discount not valid
January 3, 2017

Purchased Groupon on 12/29/16. I tried to use to purchase three books. The site is stating that the Groupon is not valid. I have not been able to resolve this with Dinkleboo. I have sent emails and left several messages. I really want to purchase the books, I am about to give up and request a refund via Groupon.

Dinkleboo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Debora,

After some investigation, we see the issue was you did not create an account on Dinkleboo.com. This is a necessary step when applying discount vouchers, as this is how we track them. We see you have created an account, and your voucher codes have been applied. Please let us know if you have any additional questions, and we look forward to working with you in the future! Thank you, and have a wonderful day!

Warm regards,
Jennifer

Colorado
1 review
2 helpful votes
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I'm very upset
December 27, 2016

I ordered 3 Santa bags from in living social I ordered them in plenty of time and I never received any of them... was so upset cause I ordered in plenty of time for xmas and never got them! I even talked to them said they were mailed this company acted like they didn't ever care just took my money with the quickness I will never order again

Date of experience: December 27, 2016
Amanda D. Dinkleboo Rep
over a year old

Hello Kimberli,

We apologize you did not receive your Santa bags. I was not able to find your account with only your first name and last initial. I will private message you for your account details, in hopes of finding your order. Thank you, and have a great week!

Kind regards,
Jennifer

Canada
1 review
0 helpful votes
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WORST COMPANY EVER
December 20, 2016

I ordered 3 books and they were supposedly shipped Nov 24 and I have emailed the company and they keep saying they are coming... I have received nothing but it didn't take them long to get the payment out of my acct. My order # is *******. If i don't receive the books soon, I am getting my money back from the credit card company.

Bonnie

Date of experience: December 20, 2016
Amanda D. Dinkleboo Rep
over a year old

Hello Bonnie,

We sincerely apologize for your wait time. For international orders we do quote 21 days. It should have arrived there yesterday. Again, Canadian post appears to be the issue as we did send these out in a timely manner. I will contact you to confirm your address. Thank you, and have a great day!

Best regards,
Jennifer

Canada
1 review
2 helpful votes
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Custom children's books
December 22, 2015

I ordered 2 books for Christmas and only one came. The one that came was a defect, with the liner peeling on the back.

I contacted customer service and asked for a refund. They said they re-ordered the book for me and will ship in 48 hours. Not what I asked for! Don't want this crappy quality book, just for my money back!

Date of experience: December 22, 2015
Amanda D. Dinkleboo Rep
over a year old

Hello Maggie -
I will be private messaging you so I can review your correspondence with our customer care team to see why the did not address your course of action requested. As for the quality, my apologies. This is the first I have heard of this type of issue with the storybooks. We don't actually use a liner but we do coat the covers of the book to give them added protection from little fingers so I am anxious to see what the peeling looks like so I can share this with the production team. I too want to follow up on your second book. We did have a few titles that came out of our sister facility so I need to to see which one has the delay.

Thank you,
Jennifer

Kansas
2 reviews
0 helpful votes
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A Keepsake
March 3, 2017

I sent these to my grandkids who live a distance away and when I got a call from my son he said all 3 grandkids were thrilled with the personalized books. When i inquired as to the quality of the books he said they were excellent, 'definitely keepsake' is how he phrased it.
Shipping was quicker than estimated and arrived well packaged and in good shape.
Overall a great buying experience. Highly recommended!

Date of experience: March 2, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Steve!

Your words mean a great deal to our team! Your experience is exactly what we strive for each and every time! We hope your grandchildren enjoy them for years to come!

Warmest regards,
Jennifer

North Carolina
1 review
0 helpful votes
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Standard soft cover personalized book
October 4, 2017

I ordered The Magic Shoes personalized and I loved it when it arrived. Soon after, I ordered another one. I haven't received it yet but I can't wait to give them as gifts. No issues with this company at all. I love this company and will definitely use them again!

Date of experience: October 3, 2017
Amanda D. Dinkleboo Rep
over a year old

Good evening Robin!

Our, "Magic Shoes" story is one of our most popular books! Be sure to check out our newly released Christmas titles, and have a beautiful weekend!

Christmas books: https://www.dinkleboo.com/occasions/christmas/christmas-storybooks.html

Kind regards,
Jennifer

California
1 review
0 helpful votes
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Such a great idea
August 1, 2017

I purchased Magic Shoes for my friend's 2 year old. The whole family loved it. Especially since I was able to find the shoes depicted in the book for her to wear.
I will purchase from Dinkleboo.com again!

Date of experience: August 1, 2017
Amanda D. Dinkleboo Rep
over a year old

Hi OJ!

Our Magic Shoes story is one of our most popular titles! We have heard of many customers purchasing red shoes to match the book as well! It was our pleasure to serve you and we hope you have a great day!

Warm regards,
Jennifer

Canada
1 review
1 helpful vote
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Snow Globes
December 7, 2015

I just received the 4 Personalized Snow Globes I ordered. They are amazing! I could not be happier :) I thought they may be cheap quality, but they are not. I was so happy :) They have a good weight to them. You are able to put a Name and Date. For the Date option, I put my niece and nephew's birth year rather than the current year. They are super cute. I definitely recommend them. Also, as I needed to ship 2 of them to Edmonton for Christmas, Jennifer e-mailed with me and provided the best service possible to ensure that I received them on time. Love this website!

Date of experience: December 7, 2015
Amanda D. Dinkleboo Rep
over a year old

Thank you Dayle for your comment! I am so glad that I was able to be of assistance and to help get your order to you in time for the holidays! I want to let you know how much we appreciate customers such as yourself that go out of their way to share their good experiences. It means more than you know and helps to get us through the challenges of the holidays because this truly is our goal with each and every customer!

Thank you again!
Jennifer

Colorado
1 review
0 helpful votes
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My kids are going to love these adorable books!
August 21, 2017

I just received my first order from Dinkleboo. I ordered Xmas books for my little girls. My 4 year old is always asking for books with female leads, and Dinkleboo delivered this for me. I was thrilled at the options to personalize their books, and I can't wait to see their little faces light up at Xmas.

Date of experience: August 19, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Catherine!

Welcome to the Dinkleboo family! Our personalized books are one of our most popular items! Please check our Facebook for exclusive deals, and have a wonderful night!

Warm regards,
Jennifer

Texas
1 review
0 helpful votes
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Love Dinklboo books!
April 19, 2017

I have now ordered 5 books from Dinkleboo and I love them all! The kids love that their names are in the books! The books come very quickly and are great quality! I will continue to order birthday presents for all of my daughter's friends from here!

Date of experience: April 19, 2017
Amanda D. Dinkleboo Rep
over a year old

Hello Paige!

Thank you for your kind words! Your continued support helps us create exciting new stories for you and your loved ones! We hope to see you again back soon, and have a fabulous weekend!

Kind regards,
Jennifer

Overview

Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.

service
41
value
33
shipping
38
returns
14
quality
29