From the business
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.
How do we know? Because we have been supplying to these brands for decades!
CREDIBILITY
We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping
CERTIFICATION
Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.
CONVENIENCE
The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.
Diamondere Reviews Summary
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My experience with Diamondere was Great! The service was professional and my product was just what I ordered. The jewelry was Beautiful with no defects. The company promised to have my order to me by December 25,2024, and they kept their word. I will definitely order from Diamondere again.
I had several questions before and after ordering. Great communication and received before Christmas!
I ordered a ring for my wife on December 6 and paid for expedited delivery to have it by Christmas. It was nearly impossible to get ahold of a live representative to try to ensure on-time delivery and the email system is the worst. I got dozens of emails that belonged to other customers responding to their delivery questions and complaints. Then when the ring did finally arrive, it didn't look anything like the pictures on the website.
Delivery was slightly delayed but I arrived on time and as ordered. Looks even better in person. Proposed with this ring and it exceeded expectations. Would trust this site and jeweler in the future.
Got it as a birthday gift for my girlfriend, was delivered earlier than expected!
Ring is beautiful. Wife loves it. It matches nicely with her engagement ring so now she has more variety with her rings, definitely buying more products from this website in the future.
The experience was good. Very thorough. Very easy. Thank you!
Ordering was simple. Communication was good throughput the process. Thank you
Awesome experience with my first purchase from Diamondere. Would highly recommend.
I actually placed the order on December 12,2024. In the confirmation, I was told receipt of the ring by Christmas could not be guaranteed unless I paid expedited charges in the amount of $45. I was surprised, but could not run the risk so I paid. Ring arrived well in advance, but it left a bad taste in my mouth. Not a way to garner repeat business.
Very happy I found this website. Very user friendly, and great design at a relatively affordable price.
The picture imagine does not reflect the actual product received. The ring is much smaller than expected and not satisfied with my purchase.
Hello Jocelyn, given the nature of handcrafted and custom jewelry, there may be slight variations in each order. While customers typically love what they receive from us, in the rare chance that they don't, we have a 100 Day FREE RETURN policy where you may send your item back to us for a full refund. We've shared a prepaid shipping label with you already and we'll process a full refund as soon as we receive the item back.
Any and all questions and concerns were responded to in a timely manner. The ring was here before Christmas - as promised! An all-around great experience! We purchased "Flori," and it is a BEAUTIFUL ring! It sparkled so much, it was hard to get a great picture of it!
The staff were very through and gave constant updates while my ring was being made. They insured I would be getting what i paid for.
My wife loves her necklace. So do my so. And I.
Thanks
The Alexandrite men's ring you made for me is absolutely beautiful! Everybody's been super helpful and nice along the way. Thank you so much guys!
First it said my order was delayed and to contact support, to which they basically said to ignore it. Then the day came along and still no tracking. Contacted support again and they didn't respond for a few days, only to tell me it was indeed delayed due to unknown circumstances and they would process a refund for my paid delivery. Which I still haven't gotten it yet.
Support was good when I did talk to them and the quality of the product is good, but the communication or lack there if was lacking in more than a few ways
Got it and proposed to my girlfriend, she loved it and it looks so nice. Ring fits properly and finger doesn't turn any colors or swell up her finger light the promise ring I got her last year
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marc, our Christmas delivery deadline for Free Delivery was Dec 10th. From Dec 11-16, only expedited orders were eligible for Christmas delivery, so we reached out to ensure that you were informed and aware of the dates. While we tried to make the dates clear on the website in December, I apologize if this was not clear to you and you were taken by surprise by the email.