Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Virginia
1 review
0 helpful votes
Follow Luke L.
Unfollow Luke L.
Send Message
Share Review
Report Review

Absolutely perfect!
April 22, 2025

I used this ring to propose to my girlfriend. It was perfect- she absolutely loves it. No scratches or marks. It was in great condition. Diamondère provided a ring with genuine care, crafted with precision to be just as I ordered it.

Date of experience: April 12, 2025
Idaho
1 review
0 helpful votes
Follow Craig L.
Unfollow Craig L.
Send Message
Share Review
Report Review

Beautiful quality!
April 22, 2025

I had a wonderful experience doing business with diamondere! I'm very happy with my purchase of the platinum Lucia men's ring with the VVS diamonds!

Date of experience: April 12, 2025
Michigan
1 review
0 helpful votes
Follow Fred B.
Unfollow Fred B.
Send Message
Share Review
Report Review

Beautiful ring!
April 22, 2025

Excellent and easy to order. Web site extremely well designed and easy to use. Best of all was the vast and comprehensive selection of exactly the ring and stone plus setting I was searching for.

Date of experience: April 12, 2025
North Carolina
1 review
0 helpful votes
Follow Loretta M.
Unfollow Loretta M.
Send Message
Share Review
Report Review

Engagement and wedding ring
April 22, 2025

Lovely rings, I am very happy. I am annoyed that I keep getting e-mails during the busiest time of my life. I love my rings!

Date of experience: April 12, 2025
Ohio
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Send Message
Share Review
Report Review

Exactly what I was looking for
April 22, 2025

The ring is exactly what we wanted. It is beautiful, fits great and my soon to be husband loves the stone

Date of experience: April 12, 2025
Mississippi
1 review
0 helpful votes
Follow Renita S.
Unfollow Renita S.
Send Message
Share Review
Report Review

Love my lab created emerald!
April 22, 2025

My ring is stunning. It is exactly as described. My only problem with this company was my ring came a week after promised date.

Date of experience: April 12, 2025
California
2 reviews
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Send Message
Share Review
Report Review

I love my ring!
April 22, 2025

The ring I ordered is so beautiful! I am so pleased with the experience. I was able to customize it exactly how I wanted it to be and it turned out exactly as imagined.

Date of experience: April 12, 2025
Illinois
1 review
0 helpful votes
Follow Jeffrey D.
Unfollow Jeffrey D.
Send Message
Share Review
Report Review

Awesome experience
April 22, 2025

Great customer service and quality jewelry. My fiance loved the rings. Quick and secure delivery too. Couldn't ask for a better experience.

Date of experience: April 12, 2025
Indiana
1 review
0 helpful votes
Follow harry m.
Unfollow harry m.
Send Message
Share Review
Report Review

The missing engraving
April 22, 2025

8.5mm cushion cut AAA African amethyst is less than $100 on the open market. A silver ring blank of this type 25-$75... so it should be a highly profitable ring to sell at over 500. Its definitely a nice ring. Remote buying making sizing very difficult... I had sizing at kay jewelers and additionally bought a ring sizing kit. All results said size 12 and I measured the ring it is size 12. But doesn't fit the intended finger. This problem is a general one of remote ring buying and not just diamondere. Not sure what can be done to improve this. Engraving orders were very clear. I still have them but the order got overlooked. The profitable ring good. The process of ignored instructions... not good. I have a lot of big business. The biggest problem in business. Nobody can follow simple instructions and I have to restart or remediate nearly everything

Date of experience: April 12, 2025
Indiana
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Send Message
Share Review
Report Review

Beautiful Rings
April 21, 2025

I received both rings I ordered for my wedding the day before our wedding and were exactly as described on the website. We are very happy with the looks a quality of both rings. I would definitely order from Diamondere again.

Date of experience: April 11, 2025
Connecticut
1 review
0 helpful votes
Follow Douglas W.
Unfollow Douglas W.
Send Message
Share Review
Report Review

Great Experience!
April 21, 2025

The whole process from start to finish was great. I loved the variety of designs and different carat sizes available. The ring I customized turned out amazing!

Date of experience: April 11, 2025
Illinois
1 review
0 helpful votes
Follow Hannah A.
Unfollow Hannah A.
Send Message
Share Review
Report Review

We had a great experience! Another jeweler fell through, so my fiance and I had to place a new order somewhere else and we found Diamondere. I was nervous about ordering from an online retailer, but we found a design we loved and were able to customize the center stone to be a non-diamond gem, which a lot of other jewelers didn't provide options for. We ordered expedited delivery, but when Diamondere thought it may be running behind in the setting part of the process, they refunded what we paid for that, and it still ended up arriving a few days before the end of the expedited window! When it arrived, it was absolutely perfect with great clarity and a strong setting. Exactly what we expected when we ordered. Price was great too! 😊

Date of experience: April 10, 2025
Missouri
1 review
0 helpful votes
Follow Johna M.
Unfollow Johna M.
Send Message
Share Review
Report Review

Perfect and FAST
April 20, 2025

Exactly as shown in pictures! Superior quality with fast delivery. Super pleased! (And he loves it too)
Thank you for making our day special!

Date of experience: April 10, 2025
Wisconsin
1 review
0 helpful votes
Follow Kerry d.
Unfollow Kerry d.
Send Message
Share Review
Report Review

Great all around!
April 20, 2025

I was very nervous buying a ring, not seen in person. I sent multiple questions and asked for several mock up photos. Customer service was outstanding! We received the wedding band with the issues and absolutely love it!

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow Alec N.
Unfollow Alec N.
Send Message
Share Review
Report Review

Fantastic customer service
April 20, 2025

After not being home while UPS was trying to deliver my ring originally, diamondere was able to make it right and sent it by fedex when UPS returned it back to them. I had an awful customer service experience with UPS.

Date of experience: April 10, 2025
Mexico
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Send Message
Share Review
Report Review

Amazing Jewelry - Amazing Service
April 19, 2025

Diamondere has absolutely stunning jewelry, especially for men. I was able to find my partner the most beautiful ring. They have amazing return policy and they stand by their product.

Date of experience: April 9, 2025
California
1 review
0 helpful votes
Follow Eli S.
Unfollow Eli S.
Send Message
Share Review
Report Review

Very satisfied
April 19, 2025

It's very easy and fast to pick and choose what ring tou desire and they will follow up on your purchase to add security on the transaction. I really like my experience which why I'am a costumer for life now.

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
Follow C G.
Unfollow C G.
Send Message
Share Review
Report Review

Awesome ring!
April 19, 2025

We received the beautiful ring we requested along with its certificate on the agreed date. Thank you!

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
Follow Hector A.
Unfollow Hector A.
Send Message
Share Review
Report Review

Beautiful ring
April 19, 2025

Love the ring and it's an amazing statement ring that I get lots of compliments. Customer service was great and they helped me make sensible upgrades that enhanced the value of my ring.

Date of experience: April 9, 2025
Alabama
1 review
0 helpful votes
Follow Stan N.
Unfollow Stan N.
Send Message
Share Review
Report Review

Engagement ring
April 19, 2025

I found a ring that wasn't cookie cutter or run of the mill. It was ordered, built and deli red earlier than expected. My future wife was absolutely stunned at the beauty of this ring. You have earned my future business. Thank you for making this the most awesome experience for both of us!

Date of experience: April 9, 2025