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How would you rate Dermagist?
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Maryland
1 review
5 helpful votes
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I was scammed too
April 13, 2015

They advertised a trial size never indicating anywhere this would be billed if not notifying them in 30 days they continue to bill me but never send any additional product I'm going to have to cancel my credit card

Date of experience: April 13, 2015
Arizona
1 review
4 helpful votes
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Not so great
July 21, 2020

Ordered the eye gel hoping it would be as good as everything said it was. It was terrible, made my eyes itch something horrible and they will not refund your money. Since this crap was so expensive I am a bit ticked to say the least. They said they were giving me a credit for their website, well not really wanting to order anything else for sure. Wish I had found this site before I spent a small fortune for crap! Stay away

Date of experience: July 21, 2020
Iowa
1 review
4 helpful votes
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SCAM!
May 5, 2015

Heads up to anyone thinking or have ordered from this company! Bad bad business! I was smart enough to cancel my card after ordering the sample so they can't steal my money! I suggest you all do the same before they take your money too!

Date of experience: May 5, 2015
Alabama
1 review
10 helpful votes
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This is a scam!
December 8, 2014

This is a scam! I ordered this thinking it was a free sample and they charged me in full for the first order... however I didn't expect it to autoship. Now I have two months supply of something that doesn't work and they won't take it back. I called them and they would let me cancel the subscription but didn't want to give me the address to send it back until I asked for a manager. I am sending it back with a letter requesting a refund as the boxes have not been opened and can only hope I get my money back ($89.00/each). Live and learn.

Date of experience: December 8, 2014
Oregon
1 review
10 helpful votes
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In response to Karen's comment on 12/14, I too have been scammed. I ordered what I thought was a free teeny tiny jar and just paid for shipping. That was October. In November, they charged my account $89. And in Dec. ANOTHER $89. I NEVER received any more product! When I called today they told me the best they could do was refund me 50%. BUYER BEWARE!

Date of experience: December 17, 2014
Massachusetts
1 review
0 helpful votes
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I GOT BURNED
October 23, 2020

I would give this a 0 if I could. I sure wish I would have seen this review before I bought. I purchased eye gel for $100 and a satisfaction guarantee for a complete refund after 30 days. Well the product didn't do anything on my eye puffiness and it stung my eyes so badly. I called after 30 days of using it and the woman said it was suppose to be 30 days after purchase. Would give an exchange. There is not another eye product. DO NOT BUY FROM DERMAGIST. It is a scam.

Date of experience: October 23, 2020
Washington
1 review
11 helpful votes
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Update, Dermajuve
January 9, 2015

After disputing the $89.00 charge to my credit card, I returned my initial "free sample" to the Dermajuve address, along with another jar of product they sent me. I returned these, Cerfified, and they refused to accept them. The package was eventually returned to me. I fear that they will keep sending product, keep billing my card. I am going to pursue this to the end, and may have to cancel my credit card. What a bunch of crooks.

Date of experience: January 9, 2015
Florida
1 review
0 helpful votes
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I was using Strivectin with good results yet foolishly changed to dermagist neck cream. After only 3 weeks of use erased all the benefits of the previous cream I was using. THE SKIN ON MY NECK LOOKS WORSE THAN WHEN I STARTED USING IT. This is expensive GARBAGE. Do not buy. Also. Have asked to send back for refund... no response. BUYER BEWARE

Date of experience: March 18, 2020
South Carolina
1 review
12 helpful votes
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I told the person at customer service I only wanted to try the product, and not to bill me for any more product until I tried it first, they said no problem, now they charged my debit card for an order. SCAMMERS, they need to be shut down.

Date of experience: February 8, 2015
Michigan
1 review
2 helpful votes
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EVERYONE ANYONE DO NOT ORDER THIS FAKE PRODUCT ON A TRIAL. ITS A SCAM. YOU MUST READ THE FINE PRINT AND CALL YOUR BETTER BUSINESS BUREAU TOO. STAY AWAY FROM THIS COMPANY. THEY ARE INSANE AND HIGHWAY ROBBERS. EVEN MY OWN CREDIT UNION FELL FOR IT AND WOULDN'T GIVE ME MY MONEY BACK. SOOOO BUYER BEWARE!

Date of experience: June 30, 2017
Florida
1 review
3 helpful votes
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PLEASE DO NOT ORDER THIS/THESE PRODUCTS. THEY DO NOTHING SPECIAL FOR YOUR SKIN AND NO MATTER WHAT YOU DO YOU WILL BE BILLED $92.00! IT IS IMPOSSIBLE TO CANCELL BECAUSE YOU CANNOT GET A PERSON ON THE PHONE. YOUR BANK (CREDIT CARD) WILL DO NOTHING FOR YOU. I ONLY RECEIVED THE TRIAL SAMPLES, FINALLY GOT A PERSON TO SPEAK TO. I RECEIVED NO MORE PRODUCTS BUT THE $92.00 IS STILL ON MY CREDIT CARD STATEMENT. I'M REALLY APALLED THAT CHRISTY BRINKLEY WOULD HAVE HER FACE ON THESE PROMOTIONS. IT IS A SCAM!

Date of experience: May 4, 2016
New York
1 review
11 helpful votes
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Like the others, I was gullible and got scammed. I ordered the free trial, paid $4.95 shipping and then noticed a couple of weeks later that my checking acct had been charged an addition $89.95! Before I ordered the initial trial bottle I read and re-read the offer to see if there was any extra fees, anywhere that it might say you were signing up for an on-going shipment of supplies - - - no where was any of this printed. I called the company today, they told me the product I ordered was not the one listed as "free" - I ordered only what they had the $4.95 shipping fee for so not sure how they come up with that lie. After much discussion, ranting and raving they offered a 13% refund, then a 35% refund - then a 50% refund. I was continually telling them I wanted to talk with whoever was giving them authority to give refunds I wanted a total refund and I would return product... only after being persistent and informing that I would be filing a complaint against them concerning their fraudulent offer, did I finally get an address to return the product with the promise that if I DID return the product I would get a full-refund. I am so mad, both at them and at myself for being scammed like this.

Date of experience: January 7, 2015
Australia
1 review
2 helpful votes
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Do not buy. Photos have been stolen from medical laser companies which I reported about. Cream does not work-who knows what I was putting on my face.

Date of experience: July 2, 2016
Mississippi
1 review
7 helpful votes
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Fraud
May 19, 2015

This company is a scam. I tried the trial offer pd shppg 4.95$ I knew to call and cancel right away within a week at least so i would not automatically keep receiving it. I received it along with 5 bottles of eye serum from a company KOLRAVI. TO THE TUNE OF $148.00! I CALLED IMMEDIATELY TO RETURN IT. SAME ADDRESS AS DERMAJUVE. What do you know. I called today, originally 4/2715, to see about the credit. I explained that i did not order this and the foreign person LEI EMP#******* told me one of the bottles was used and he would credit me $94.60. I said I ordered dermajuve not KOLRAVI. ANYHOW... 5 bottles are $148. 29. 60 per bottles. So i got got charged$53.40 plus the shipping back was $6.00. GOT RIPPED $60.00 for a product i didnt order and charged double to boot!
BAD BUSINESS BAD BUSINESS BAD BUSINESS

Date of experience: May 19, 2015
Indiana
1 review
0 helpful votes
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Buyer beware
October 22, 2020

Tried on just one eye for three weeks now. Don't see any difference. Family and friends see NO difference/
What a waste of money!

Date of experience: October 22, 2020
Washington
1 review
10 helpful votes
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I used the Dermajuv products for a 30 day trial period, and was not satisified with the product or the company return policy. First off the process is 3-4 steps (4 if you use the eye-roller). After applying all these products and placing suncreen on top of them it just peeled off my face, no matter what oil-free sunsceen product I used. I ended up returning the products as I didn't see any difference in my skin texture, tone or dismished wrinkle response, at all, plus I couldn't wear sunscreen with these Dermajuv products.

Keep in mind the product is marketed as "best deal" by purchasing 3 treatment products and then you are encouraged to also buy an eye-roller or neck firming cream. I guess somewhere in the small print Dermajuv said it would will charge a $7.00 retsocking fee (some risk-free 30 day trial period) for each returned bottle, even though they were purchased as a set. Dermajuv will also take approximatley 90 days to charge back what you are owed upon return of there product. Dermajuv also refused to sign for receipt of product as well, which is not good business practice, plus who are they restocking a used product for? Are they reselling used product by mixing the returned products togethe?. Who knows, but I would save your $200.00 and spend it on Botox as this product does not work.

Date of experience: October 26, 2010
Georgia
1 review
9 helpful votes
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Thanks for the info i was going to make an order but now will think again!

Date of experience: December 11, 2010

Overview

Dermagist has a rating of 1.1 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Dermagist ranks 1035th among Skin Care sites.

service
1
value
1
shipping
1
returns
1
quality
1