Depop

Terrible service! Ridiculous staff who have no sense of helping customers it's appalling. I tried to appeal the closing of my account and all I got was the same robotic answers each time. The service I have received has been disgraceful, I lost money as the closed my account while I was waiting on some items I Bought and didn't turn up/ needed a refund, how am I meant to stay in contact without an account. 0/10 stars. They also lied about previous emails to me and is just a huge scam. They make so much money out of it also ridiculous.

Depop are a bunch of scam artists and that is being kind. I think they visit Primary Schools and employ people with similar credentials and you are lucky to speak to somebody that has year 6. Sold a product, sent proof of postage and delivery, allowed the person to set up 2 cases and then took the money out of my account even though they sent me an email saying that I needed to do nothing further and all was in my favour. It is a disgraceful Company which is run incredibly badly. What is the point in selling your products and them then stealing you money. NONE

Really nice to see stuff like this when shopping for, I don't know, NOT PORN? Would like to thank another reviewer for posting about this already as it needs to be talked about. These kind of listings never get taken down wether reported or not. It's disgusting; not the porn, but the fact that not only are the rules and regulations of this app fraudulent and unenforced but people are subjected to this kind of stuff at random while clothes shopping who may have sensitivities. Oh, and let's talk about all of the young girls of unverified age who can't sell a piece of clothing without their nipples out. How old are they, Depop? Your app doesn't look edgy or relevant, it looks exploitative and corrupt.

I bought a lot on Depop for years ( 5 years maybe longer) with no problems helping to make them what they are. Then Etsy bought them I believe. All of a sudden they wanted to "know it was me" and want a picture of my ID. I will not send a pic of my ID so I'm just no longer welcome. No one else I know on Depop has been asked to do the same. Such ungrateful people, but my money is being spent elsewhere now. Anyone reading this who sells on Depop just know that a great buyer is gone for no reason. You have lost a longtime buyer, likely more than just me but I can't be sure. I hope you all start selling on Instagram because I am buying there.

I bought shoes here that were supposedly in NY, after making the Paypal payment, the seller was in Hong Kong. Noticed that the shoes were counterfeit. Seller would not answer and Depop would not do anything about it. Al they have is a representative commenting on the reviews of this site as if they cared about what happens to you. They didn't even register the purchase under my profile. Their buyer protection is non-existent. Buy elsewhere.

Depop has one of the worst customer service I have ever seen in my life. I got suspended for no reason and they are not helpful at all with answering questions in why I got banned. No contact, every email is auto generated.

We bought an item from Nicole. Ann cos she had good reviews. She did not send the item for 1 month making crap excuses, and posting a false shipping date on depop. Did night get the item for 6 weeks! Added a fair review saying that it took a long time to come but Nicole. Ann asked depop to remove the review because it was "false ". Depop removed the review even when we appealed.
Don't believe any of the reviews, they are hand picked and anything less that 5 stars gets removed

You would be better off giving your clothes to the homeless for a better feeling than being scammed. It was fine at first the fees are ridiculous and they accuse you of violating policy and don't prove anything but delete your account.

I sold a brand new pair of shoes. Buyer asked for a refund, claiming that she didn't wear them, that they were too small. I allowed the refund if shoes were not worn and still new. She sent them back worn, scratched and completely damaged. I immediately notified Depop (with photos of the damaged shoes) and got no response. I've sent them multiple emails. The buyer got a refund. I am here to warn you, this app is crap!

Having bought and sold on ebay for years with an extremely low percentage of problems, I am very quickly disappointed with the percentage of problems as a buyer on depop within a very short time of joining. Have just had a third purchase paid for in full responded to as unable to sell. The first was misplaced in moving (admittedly this seller's communication lovely and I do believe I will get the item at some stage) but then a second seller refunded me saying she has lost the item and today a third seller has refunded me, but only partially (!) saying she can't afford to post internationally. I have also received numerous items, not slightly, but disgustingly dirty and stained when not stated as such. In my experience Ebay delivers "as described" reliably, Depop does not. I have never had a seller not complete a paid for purchase on Ebay.

Depop is definitely one of the worst shopping apps out there. Not only is Depop full of scammers, the customer service is absolute garbage. I was never sent the items I purchased, and when I contacted Depop asking for a refund, the customer service was very unprofessional and rude. They didn't even try to offer any help, and had PayPal deal with the issue, which took 30 days. I definitely would not recommend this app. Stay away from it. There are so many other alternative shopping websites and apps that are ran much more professionally.

This app has no protection for their sellers. I sold an item as USED and the buyer said it wasn't as described. Depop took their side and I owed them money. The seller paid way under asking them I had to end up paying them back. Don't sell on here. Better luck on eBay.

The app it's self is ok. We used depop for around a year had quite a lots of followers and sales but have now closed our shop due to the staff and the buyers. The staff are petty and unprofessional. If you disagree with them they will remove you from the weekly stats email. That's really how petty they are. You can't feel safe selling on depop as depop and PayPal will always side with the buyer, regardless of wether or not the buyer is a scammer. I would give 0 stars if I could.

Depop owes me a refund on the fee they charge due to me having to refund a buyer. It's all through PayPal and neither platform knows how the other words. (Like why?) You have to issue refund via PayPal and Depop won't refund their fee taken from you back until YOU reach out and request it (Dumb). I have emailed this company MULTIPLE times and they still have yet to remedy the situation and return MY money. I sent all proof needed and I keep getting the run around from incompetent agents who don't even read my emails it seems. This company sucks. I'm a 5 star seller and have sold nearly 100 items and they do this. They've made plenty money off of my sales and can't refund a $12.83?! Oh, and the fees are way to high now. Stay away.

I placed a couple of luxury items on Depop to sell and was notified very quickly that I had a purchaser for one of them. A Depop service technician came on chat to help with the payment and ended up taking the money. It was a scam. Depop deny any responsibility even though it took place on their platform and I have screen shot proof of the chat.

Sellers be aware. This company is awful. Buyers will buy your product, use them and will ask to return back saying the description didn't match. Paypal will take buyers side and will ask you to pay full refund. Depop charged 10% selling fee which you have to incur. On top of that you pay more by refunding and you are not getting back the selling fee and shipping charges. It's a scam. Please don't sell items there as paypal will never take your side.

They will allow people to sell their used underwear, solicit sex, and reference their only fans, but banned me because I used a few stock photographs of items I was selling that are new. I don't always have the time to go take photos of the items I'm selling and have never had any return requests or bad reviews but they banned me. This site stated that because my use of stock photos that they value creativity and wanted me to take new pictures of everything on my account and that they would not allow me to have my account back. My stock images are my own and don't infringe on any copyright and are from my other selling sites and I use them for all my sales but they just just said nope. So apparently take $#*!ty photos and videos of your stuff and they will let you sell on there. Stupidest selling site I've ever had to deal with. These photos I have given as reference that are mine to use are too good and so they banned me for them even though it's my product and items I've made.