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DealsMachine has a rating of 4.3 stars from 369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality, and mobile phone. DealsMachine ranks 281st among Wholesale Clothing sites.
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I really love DealsMachine, is so easy to work with and so helpful. If you are looking to start Wholesaling this is the best app that you can get to start being financially free.
I bought a tablet who started having problems very quickly almost without being used because it was pain in the as. Until it died. They had been 90 days and honestly not worth what it would cost to drive to the post office and ship it back. What irritated me the most they deleted the negative feedback i wrote on the site and they replied asking for photos and asking the same things. Do not waste your time and your money.
On September 24, I ordered a phone on the Dealsmachine website as a sample. On the day of order it was indicated as being "on stock" and it kept being "on stock" for weeks to come. Yet the item shipped only after more than 1 month on Oct. 27. The tracking number provided wasn't recognized before November 7. Then the item arrived finally in my country, but was blocked another 5 days at the customs due to false value declaration. Customs agents are not stupid. The declared value $16 was so unrealistic for a phone that the customs contacted me, the receiver, to get the proof of payment. Due to this I had to pay the customs a $20 fine for research work. On their website, I can only comment the item - which I haven't tried yet, so I don't want to comment on that.
My review is not totally negative, because a) Dealsmachine answered all my support tickets in a timely fashion (even if the answer wasn't satisfying) and b) the device finally arrived. But there's lots of space for improvement (compared to competitors).
To start, please review your stock administration. I would have simply ordered the yellow version which was only slightly more expensive if I had known that the black is out of stock. Secondly, please inform your customers that the tracking number you stick on the package in China is only recognized once the item reaches Europe (in this case NL). And finally put the correct or at least a realistic value on the parcel, so that it will pass customs without further delay.
I made an order but i can; t pay for it!
Paypal is the only way they let you pay
Paypal claims some error though my card is valid
Wtf?
Dear wle,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
Here is the payment method: http://www.dealsmachine.com/gp/payment-methods-103/
Please contact us for apecific information at http://support.dealsmachine.com/?lang=en
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service
After many deals and lot experience with their teams there is only one conclusion. If you are lucky you can get your item as you expect it.
The company is good unless you have a problem.
I was given credits for past business but find they are not worth anything unless you pay the advertised full price of the article and as actual price is a lot lower no one would pay 40% over to get a 10 % discount.
Have now found an Australian company that sell similar goods a lot cheaper and quick delivery.
Arty1
I ordered an NO. 1 S6i and I still haven't received it yet It took about a week to ship instead of 24 hrs. I've been tracking through DHL and its just taking way to long for me to have payed for the fastest shipping possible. I still don; t have the phone and at this point I should feel a little worried.
Tip for consumers:
Even though it may cost more buy from somewhere more reliable
Dear Joshua,
First, I want to offer my sincerest apologies to you for the issue.
Can you please provide the order number and we will send the shipping status to your e-mail?
Any questions please feel free to contact us in this link:
http://www.dealsmachine.com/gp/contact-us-20/
Best regards,
Customer Service
Is deals machine really legitimate? I am beginning to have serious doubts
Dear Maria,
Thank you for your recent order.
There are is no doubt that our company is a legal company.
We have tracked your order and it is one the way to delivery and we have send you a email about the order.
If you have any question, please feel free to contact us.
We are committed to assisting every customer at any time.
Best Regards,
Dealsmachine Customer Service
I just received an email from them... It shows10W E27 SMD 5630 24-LEDs 900LM Transparent White Light LED Corn Bulb (AC 110V)
$2.50 free shipping
I'm Canadian I go to the site and was going to place an order for 18 of these 10w LED light bulbs:
10W E27 SMD 5630 24-LEDs 900LM Transparent White Light LED Corn Bulb (AC 110V)
Free Shipping
Your subtotal is: CAD 48.29 (saving of CAD 26.85)
Then when you read the bottom before hitting Place Your Order button; it says:
Order Total
Item subtotal
48.29 CAD
Shipping subtotal
42.92 CAD
Insurance (optional)
0.00 CAD
Grand Total
91.21 CAD
SO WHERE IS THE FREE SHIPPING... THEY WANT ME TO PAY 42.92 CAD
THIS SITE IS CRAP FULL OF FALSE ADVERTISING.
Dear Leo G.,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced.
We're extremely grateful for your constructive feedback.We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
We do have free shipping items, while not all items are free shipping.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards,
Dealsmachine Customer Service
If you have used cash coupon on dealsmachine.com and they can not deliver this good (in my case "sold out") then in no case agree to cancel order and refund!
I had 60USD cash coupon that they have offered me for defective product. After I have used this coupon they contacted me that product is sold out. They offered me two options:
Refund or choose other product. I was not able to find equivalent product so I decided for refund. They have transferred back my actual money but not cash coupon.
I have patiently communicated with their customer support long time.
Most popular answer to my complaint is "I am sorry since you have used the coupon to pay for the order, now you cancel it, i am sorry you can't use the coupon any more, it's useless." Their logic is that I have decided to cancel this order not they. So my cash coupon is lost. After this answer they close case and I was not able to reply.
To communicate with them I was forced to open new case and began explaining again.
After few cases they offered this "I have asked my colleague for help to add one more chance to this coupon." Few! Finally!
So I patiently waited for my coupon. After waiting more than month I contacted support for more information when I will receive my cash coupon. I get this answer "Please review the T*******371 and T*******941 be carefull before placing the order, or the coupon would be invalid once the order canceled. Now you cancel it, i am sorry you can't use the coupon any more, it's useless."
Now they start to offer me 100DM points = 4USD. After I refuse 500DM points = 15USD.
Don't get me wrong I like to buy at this shop. All previous cases with any problematic product their offer was fair and reasonable.
Update: I have received message that coupon has been reinstaded. Under my cash coupons it is not present. I tried my old (expired) coupon code and it WORKED. All is good now.
Warning! The initial price is never the final price and phones sometimes don't work properly. You get charged nearly 50% more than the initial cost! They add at least 15-24 euros just for the shipping and for paying with paypal. Then at customs they will always charge you VAT on the product plus the "management costs" that DHL decide to apply. In my case 30€ was VAT and 18€ management costs. This is RIDICULOUS! I demanded an explanation and after writting four emails I didn't get a straight forward answer... they always replied with something that didn't have anything to do with what I was asking... DON'T USE THEM! ITS NOT WORTH IT!
Dear javier g.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry to hear that you experienced so many charges come from others.
However, we hope that you do understand that the shipping fee you paid belongs to the courier company; the duty costs you paid belong to the custom; and all we have charged you is the item price.
There are 3 kind of shipping mode, and we suggest that you could choose flat rate shipping which will cost less, while you need wait for longer than expedited shipping.
Could you please offer me your order number so that we can check your item to see whether we can give you some compensation for the money the dhl has charged from you?
We sincerely apologize for any inconvenience that may have been caused.
Best Regards,
Dealsmachine
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Dear Ian,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again we apologize for any inconveniemce we may have caused.
Thank you very much for your cooperation.
Best Regards
Dealsmachine Customer Service