I needed a refund for a misunderstanding on my part andI received it quickly & fully and I couldn't be more grateful. Thank you so much for your prompt attention.
It's very seldom that you see a commercial on a company that turns out to be true as to what they advertised. After being a bidder on dealdash.com for almost 3 mths. Now I've found that EVERYTHING they say is true. If you don't agree with something they are there for you, if you don't like something you got they are there for you, if you just want your opinion heard they are there for you! The truth is I'm their biggest cheerleader and fan! I've never encountered such a wonderful family of people that truly does care whether or not you are happy and fully satisfied with their site! DEAL DASH FAMILY... YOUR ALL THE BEES KNEES, AMAZING AND THE BEST! So much more I could say but this is a small summary
I accidently purchase a Dekdo for the full price and I immediately saw my mistake and contacted them within an hour they took care of my problem everything went smoothly.
I of course like many others start with the “gift card” and I move on to bids while in an auction I placed 264 bids I placed 30 more bids on that automatic bid and then puff auction over I sent a complaint 24 hours ago still no response today I buy more bids and of course I am trying to get in on the action and it boots me out to YouTube over and over I thought maybe something is wrong with my iPhone let me try on my computer guess what same thing all I know is I have spent a $100 dollars for 2 $10 gift cards some cheap looking sushi plate and a Bluetooth speaker and it is a brand that I have never heard of no I am placing bids on a ps4 still waiting for an email or a call from deal dash it's fun but I am starting to feel like a sucker
As a first time customer who has made MANY bids, when I experienced an issue, James promptly responded and took care of the issue. On top of that, he offered advice for future bids.
Spent a good bit of money and never won anything so i can not really say anything against Deal Dash because i really enjoyed playing and am not lucky but is a good game to play and had no problems with the game itself thanks, NAN
By far my favorite penny auction site... I have won many great items from this site, and if I dont win the auction they always have the BIN feature... Gotta love buy it now...
Thank you for your information you were very clear regarding what I would need to do if I had a problem with the item I won. Your response was very quick. Once again thank-you
I would like to see no new bidders to begin at the $3.00 mark. There is just to many bidders when it is $5.00. People can't sit up all night and try to win.
This is the BEST online auction site ever. The prices are reasonable, and the special offers and promotions are appealing. I would strongly recommend DealDash to anyone. Just Give It a Shot!
Thank you so much for taking the time to leave such a generous review for us Robert! I'm happy to hear you are enjoying the promotions and we are so lucky to have you in our DealDash community!
I think Deal Dash is a really good place for auction fun, however it is hard to win anything. The bids are too high. It cost a lot to bid on that auction site.
I have won many items however, a lamp I bid on was defective with the original and replacement. So I was sent labels to return both and promised I would receive my bids back.
You did not have enough time to use your service at this time definitely will give it a go in a few months when I slow down a little Thank you for your understanding
Hi
My name is Eric and just wanted to say this site is awesome because I did not know what I was doing and they gave back the bids I had used and are giving me a second chance to learn how to use there site!
AWESOME Eric!
I've been with DealDash for almost a year now and I have not won nearly as much money as I put into it it's very addicting and the product is great good quality but it's very upsetting and disturbing when you put a lot of money into something and you don't win you have to have some kind of strategies which I haven't figured it out yet otherwise the customer service is great they have credit me a few times this for satisfaction but like I said it's not easy to win at all
I have nothing but praise for DEALDASH.
I have had a couple of questions I wrote to support about. They answer very quickly and I always found the answers honest and helpful. With the new innovation of after $5.00 no new bidders can jump in.
IHIGHLY RECOMMEND THIS SITE!
Moviereeler.
So far so good. I was worried that I only had an e-mail address to contact support, however that was all I needed. They were prompt in helping me. And I have enjoyed my deal dash experience.
While I do enjoy DealDash very much there is some behavior exhibited by some members that is very unsportmanlike and ruins it for everyone! They are the playground bullies and need to be stopped!
BidBuddy is not available to everyone. Customer service is referring to auction bids that I NEVER made. Supposedly there is a 100% satisfaction guarantee but GOOD LUCK on getting them to stand behind it!
Hi Velma, sorry to hear about any issues you're experiencing on the site. The BidBuddy is a key feature of the site which is accessible for everyone and automatically places bids for you. Our customer support team will be very happy to help assist with any questions you may have regarding this. Please email support@dealdash.com and an agent will get back to you shortly. Additionally, DealDash does have a guarantee that if you are not satisfied for any reason whatsoever you are eligible for a full refund on your first purchase within 90 days - no questions asked. We look forward to helping you!
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Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Kendall. Were you able to reach our support team? I haven't been able to find any emails from your account, but you can reach me on my personal email: adrian@dealdash.com if there's anything you need.