This penny auction site was carefully thought out Bidding is fun and the items are high quality.
The site is addictive but so inexpensive that it makes a fun pastime.
I contacted deal dash via their website and received a response and resolution within an hour on a Saturday night. Really pleased with their customer service.
I just love Deal Dash, the products are top of the line, with free shipping is great. I have told all my friends and relatives. Many of who have joined.
The charge you and the only thing you chuld actually win is more bids no real products are going for cheap you'll and up paying more then buying In store
Level one items had nothing I really wanted & seemed like they were very cheap items of little value. After seeing your commercials I was expecting things of greater value.
I love this site. The bidding on items moves quickly an I have so much fun bidding. The amount you spend on bids is extremely reasonable. Give it a try
I am new to DealDash and have found customer service to be professional, very timely, and absolutely stellar! Every company should take lessons from you DealDash!
But overall Great customer service and good products the shipping is great that it's free but it's not always accurate I will definitely be bidding again
This site couldn't be better managed, A customer service that makes you feel loved and appreciated. And the most impressive is a website, long in explaining how great they are and how they would never take your money... Don't know about you but my life experiences tell me this website is all the bad things it claims not to be. Why would they even take the time and money to battle all the bad news up front? Simple. This is a site that is dedicated to drawing you in and sucking your money either through the enormous amount of bids that you have to pay plus the cost of the product.
DO YOURSELF A SIGNIFICANT FAVOR - DON'T GET EMBROILED WITH DEALDASH.COM! Your life will be much happier and your wallet much thicker.
Hi Albert, thank you for your review. I'm sorry to hear of your feedback about DealDash. We offer a money back guarantee on the first bid pack purchase along with a second chance guarantee, in which the bids are returned from your first bid pack if an auction has not been won. Please reach out to our support team at support@dealdash.com so we can further assist you if you have an account on DealDash.
Ok, honestly it is time for legal action toward Dealdash.com. I was intrigued a couple of weeks ago from a commercial and decided to see what the hype was all about. I kept watching the site and was seeing gift cards come across the screen that no one else was bidding one. I decided to dive in and purchase a bid pack and sure enough I won some gift cards. I was impressed enough to start using the bids on other items and sure enough I was no longer winning. I was still hooked from the first experience (surprise, huh) and I bought another bid pack. When I NEVER saw another gift card come across like the initial ones, I started wondering about it. After years as a paralegal, I have seen many scams come through and my scam sensor was twitching. I decided to set up another account and see what happened. Sure enough, dealdash is falsely baiting customer with the impression of easy to win deals. Those gift cards that come up on new bidder accounts do NOT show up on existing customer accounts. That is why it is a guarantee win and an illegal hooking measure. PEOPLE DO NOT FALL FOR IT!
Hi Tricia,
I'm sorry to hear you're not satisfied with your shopping experience. The beginner auctions are offered to customers who have won fewer than four auctions. Once someone wins four auctions they are no longer considered a beginner therefore won't be eligible to continue bidding on the beginner auctions. This is why they no longer show up on your account.
Per our 100% money back guarantee we are happy to provide you with a refund on your first purchase since you are not satisfied. Our team is also happy to speak with you further to help clarify any questions or concerns you may have.
Sincerely,
Dave
Kudos to DealDash on a brilliant and addictive product. As a fellow software dev I can appreciate that.
While *technically* not a scam, don't bother unless you have unlimited money and time to game the system because that's what happens.
Much like the ticket brokers, you will find yourself battling with players with unlimited resources who probably end up just relisting on the same DealDash site or eBay at best.
I just got suckered into trying it again after staying away for 2+ years and it's gotten even worse. You will see the same scoopers showing up in EVERY auction you get into and you just can't compete with their buying power.
Sure. Some great stuff goes for cheap. But unless it's something total crap, you almost certainly will not win.
Even if you avoid getting suckered into an auction early and refer to the minimum sell price from past history, you still usually get clipped at a price lower than what previously was the lowest sell price which in itself is suspect.
Bottom line. You have plenty of money and time fine. Drop at least 1000 bids on the item you want at 75% of the most recent lowest purchase price, and cross your fingers and probably lose anyways. But the manufactured suspense can be enjoyable if you have the time.
Thank you for taking the time to share your thoughts with us Kevin. I'm sorry to hear you did not enjoy your DealDash experience. We have thousands of extremely loyal customers who have been with us for years, have scored countless incredible deals, and LOVE the intense, strategic, pay-to-bid auction model that we offer. Even when including the cost of bids and the final price paid, the vast majority of auctions are bought for less than retail price. How can that be true? Well, brands love working with DealDash because we can quickly liquidate their inventory without destroying their pricing power. You can view some of our great recent wins here:https://www.dealdash.com/winners and if there's anything we can do to improve your DealDash experience, please reach out to us so we can further assist right away!
I sent a request for a refund and customer service was polite, quick, and most of all- EFFECTIVE. These people are professional and did not hide anything from their customers. Thank you!
All customer service interactions were positive and detailed descriptions of actions needed. Understandable communication and acknowledgments of what was being communicated.
Hi Fred,
Thank you so much for taking the time to share your DealDash experience!
We're over the moon to hear that you've had a positive interaction with our Happiness Team — this is exactly what we strive for!
Please don't hesitate to get in touch any time you have a question or concern, we're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
I have been on DD for over 8 years. When I first started I found myself getting very upset and mad because I had not won one thing. I thought the same way some of you did. I invested a lot of money also. I decided to contact DD to do some venting. I made suggestions about changing certain things to make it more fare for everyone to get the opportunity to win something.
DD was very responsive in trying to change things to make it easier for bidders.
I have called several times to ask about changing things that I thought would help bidders to be more successful. They also asked me many times what I thought about doing things a certain way. If I thought if would be beneficial to us bidders then I would give my opinion.
All in all, I have had nothing but great experience in talking to the great people in Customer service. James who is a manager is the best guy ever. He always takes the time to make sure if there is a problem he will take care of it. The entire company has nothing but the best people anywhere.
Thanks, Terry
When I joined Deal Dash it was during a sale on bids and I did not realize it. When I joined I purchased 60 bids for $36 but on that day you could purchase 200 bids for $32, on sale for 16 cents each, I contacted an online CSR and explained my issue and the CSR fixed it right away. He adjusted it for the amount I had paid and I ended up with more than 200 bids!
This site is unbelievable! They make you pay per bid. Now lets understand what is happening here. If you bid $100 for an item, they will charge you 10,000 times. The bids move every cent and charge you for every penny the bid moves. THIS IS A CRAZY AND RIDICULOUS RIPPOFF... Oh, and remember, "SHIPPING IS AWAYS FREE!" Yes, with the money they scam out of people, free shipping just helps them sucker in more suckers. They show you on TV, the cost of the bids on the bottom, but never show you the TOTAL that is collected for the items they feature. This company can buy products are retail and sell them for many times more then they paid! SAVE YOUR MONEY, GO SOMEWHERE ELSE, like eBay where you know what you are paying for!
Hi Joseph,
Thank you for writing today. DealDash is in fact a pay-to-participate auction website. However, we provide daily savings for our customers, including the cost of bids.
The way our website works, and the pay-to-participate model, is explained here: https://www.dealdash.com/help/how-it-works
If you have any more questions regarding DealDash or your account, please feel free to contact me on my personal email address and I´ll be happy to help: adrian@dealdash.com
I look forward to hearing from you.
Adrian
Real Live experience. The Live Chat person appeared to answer my questions quickly, and didnt appear to be handling more than one 'call' at a time. Kudos to DD.
Always get prompt service. Doesn't matter what my question or problem may be. If other vendors were as polite and prompt as Deal Dash (in store or online) they may do as well!
I won 4 items on Deal Dash! $199 camera for 17 cents! I was very hesitant at first, but after I actually won and received my items within 3 days, I was thrilled! I would recommend it to anybody!
I din not watch video how bidding works. I requested refund of my bids as I was bidding for the first time I got instant reply that I have been refunded. Excellent Service.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We're very sorry to hear you are not enjoying your DealDash experience. We do have a wide range of items available on DealDash including various gift cards, electronics such as iPhones, Nintendo Switches, and PS5s; and Kitchen appliances such as Mixers and Ice-cream makers; and even cars! Please let us know which items you would like to see on DealDash, and we will be more than happy to assist! We also offer a money back guarantee on your first bid pack purchase, so you can try DealDash risk-free!