I guess I didn't have anything better to spend $30.00 on. Usually I am very good with my money and don't fall for scams, I must have been tired from a long week at work. So you pay to bid, and you bid, and the timer starts over with each bid, so these bids can last for hours, okay let's say for example this is legit and you get something/win an auction - do people include the cost of their bid plus how much they invested in their purchase to bid, and the hours invested by the computer as they bid back and forth. Next time I will just go to an auction. I could have done so much more with my time and money. I am truly disappointment in dealdash, disappointed in my lack of judgement, and disappointed for the disregard on how much more I value my time. I noticed someone won the auction for a $10.00 walmart card for $6.57; however how much did that individual pay for bids. Perhaps the time to bid is in the wee hours of the morning, I will in - in my dreams. A fool and their money are soon parted. Today I was a fool.
These guys are very honest and more than generous in arbitration. I had 1st wanted to quit but then I was treated so well I think I'll stick with the program. I hadn't even given the chance.
I have been a member of DealDash since December 12,2012. During that time I have won over 300 items. For the most
Part, everything has been great. However, after doing this for so long, problems do happen. I have had a few problems with damaged packages, wrong items shipped to me and even had someone hack my credit card to try and buy a $20,000 boat. The few times I did have a
Problem with DealDash, the Support team always took care of the problem. I have never been let down by their quick action and follow-up
To get the problem fixed. When a problem did arise, the support team always express concern and was always helpful in trying
To find out what happen to fixed the error. I always came away satisfied for the few times I did have a problem. When I read that someone is complaining that DealDash is not an honest bidding auction, I shake my head in disagreement. When someone new complains that they never win and this site must be fixed, I've seen the support team return their money on the bid packs they bought on the spot. I'm here to tell everyone that DealDash is the most honest and best bidding site, by far, that I have ever used. The line of communication between the bidder and the support team is outstanding and second to none. The company and customer support get 5 stars from me.
Thank you for your kind and fantastic review Anthony! We are truly grateful for the kind comments regarding our happiness team, DealDash LOVES you <3 and we are here for you 24/7!
It is a long story but it worth to read to be careful and not to fall to this type of a very smart scam. My wife she is a housewife I love her to the moon and back we are a real happy family! The beginning of this year she found about this website and she used even my phone to play with it which is I thought it is just a game but no it is not! I told her please don't believe those staff and I was so busy working full time+ part time job. I am a hard worker and we have a big debt. I thought she quit already following this ridicules things and all of sudden I found out yesterday that she still using this thing. It is totally wasting time and money! They want you to buy bids by thousands to win something could cost 200 $! They are just playing the people in such an ugly way! I checked this morning their website you will find easily who is winning most of their big competitions same names, same people! How come one person win at least 4 auctions with the same exact amount of money and bids?
Hi,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
I want to start this conversation by inviting you to read our audit, independently conducted by Ernst & Young:
https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I encourage you to reach out to us directly so we can work together to change your wife's experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
I won an auction; got confirmation withing minutes; received shipping information within 24 hours; and received my product within 5-7 business days. A very good experience.
They have always been fair. Deal Dash quickly resolves any issues that may arise. I look forward to signing on each day to see what they have in store. Each day is a surprise! Very addictive!
Hi Diane,
Thank you kindly for your stellar review, you're blowing us away!
It's so lovely to receive such accolades, and we're grateful for your support.
We're available 24/7 so please don't hesitate to get in touch anytime you need us.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a wonderful day, happy bidding!
I use to LOVE DealDash and did win/BIN a lot of stuff from them, but I haven't been on in over a yea, It gained popularity and got pretty hard to win things. That actually wasn't a big deal, it was the people that would waste my bids and money by consistently jumping my bid
Had some one item never delivered, the hoover vacuum cleaner, and one item so cheaply made it would not become the black dinner buffet it was suppose to be, but rather wood for the fire pit
I have been doing DealDash for over a year and would agree with the past notes regarding the customer service. I went as far as to contact the BBB of NY at one point, however the customer service has completely turned around and is now very helpful, have great knowledge of the site and truly make you know they are wanting to resolve any issue you may have. CONGRATS DEAL DASH!
Hi Sandy! Thanks a lot for your review! We do our best to maintain a high standard of customer service, and we're happy to see our efforts have improved your experience on the website.
Something won was the wrong size, I asked to return. I did not have to wait long for a reply. The package is on it's way back. I had a problem and DealDash said done. Thankyou!
It was a little overwhelming at first as I really didnt know how to go about buying bides. None of my friends went to this site, and I saw it on tv Im STILL NOT SURE ABOUT BIDDING For items I would like to try for christmas. Will try again later in a few months...
Hi Jann. We'll be glad to welcome you whenever you feel ready to try us out. If there's any doubts we can clarify, please let us know.
I purchased $70.00 worth. I was bidding on a $35.00 item and I still lost!
The site prompt you to buy more credits because you about to run out... a total scam!... don't waist your money!
Hi Curtis,
Sorry to hear that you didn´t win anything with your first bid pack. We give all of our Customers a risk free try of the service, so they can decide whether they want to stay with us or not. DealDash has a 90 day, full money back guarantee on the first bid pack purchase and a second chance guarantee. If you decide to give DealDash a try and do not win an auction with your first bid pack we will return the bids back to your account for a second opportunity at no additional cost.
If you do not wish to have a second try and just realized that DealDash is not for you, we will refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. We generate 90%+ of our sales from repeat buyers and only want to be in business serving satisfied repeat customers, those that are not satisfied for whatever reason deserve a refund and fair treatment when they have given us a try.
If you wish to request your refund, please send me an email with your user name. My personal email is adrian@dealdash.com
I look forward to hearing from you,
Adrian
I was given links to two sights one to look for something specific in the auction thee other was category specific I clicked on then they took me to jig but could not search either site.
If you can avoid the bidders with seemingly infinite bids, you can happen upon some good deals. Hopefully I can snag something other than bids or house goods but it's fun trying
Hi Robert, I'm happy to hear you are having fun in the auctions. I'm sorry to hear of the troubles with some of the other bidders. If there's anything we can do to improve your DealDash experience, please reach out to us and we will make sure to take care of you :)
DEALDASH HAS PROVEN TO ME THAT THEY DO CARE ABOUT ME AS A CONSUMER AND RECENTLY AND QUITE QUICKLY RESOLVED AN ISSUE I HAD. FOR THAT I THANK YOU AND WILL FEEL COMFORTABLE BEING BACK ON BIDDING WITH CONFIDENCE. TY AND FOR ME THAT'S A FIVE STAR EFFORT
Mimi was very helpful but so have all your people. Like I said I have been on other sights and I will not go back after being on Deal Dash.
Thank You
Although I have been outbid numerous times, I have also won quite a few things. Love the variety of items that can be bid on, and the different value bid cards available.
Hi Billy, thank you kindly for your 5 star review! I'm happy to hear you are enjoying the variety of our items and if you would like to see any new items on DealDash, feel free to let us know!
Just wish you had customer service phone line, n time for customers who need help toll free # for customers help... that would b awesome, I think! VERY SURPRISED YOU DON'T. JUST A suggestion... thats all... ;) I'm new n would help alot if there's customers service hot line... Lol. But for real, to speak with and walk customers thru the things they may need help with, or just don't understand.
Thank you, n would like to get started bidding, if I New how, for sure... INFO ON THE WAY... SO HOPEFULLY I WILL FIGURE IT OUT. ;) thanks again!
My experiences with Deal Dash Customer Service have always been positive. Whenever I have an issue or concerns, I always receive a rapid and satisfactory response.
Hi James! Thank you so much for your 5 star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
I have won a few auctions. Had fun doing so. Dealdash is alittle slow in shipping items and items are sometimes out of stock but they do offer a replacement offer of bids or gift card.
Overview
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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- Maple Grove, MN, United States
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Business History
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Venus, thank you for your feedback and we're sorry to hear DealDash is not for you and for the low rating you gave us, that's certainly disappointing to see. Shopping on DealDash may not be for everyone, however there are millions of Americans that love the experience and chance to get a great deal here. If not shoppers can buy the item at regular price and get all the bids back to try again for that next deal. Huffington Post has said DealDash is turning shopping into a game! We have a 100% money back guarantee on your first purchase - no questions asked, so since you're so unsatisfied please email refunds at dealdash.com within 90 days to get your money back. Our customer support team is also available to help with any questions. We hope you'll reconsider your negative rating. Thank you.