DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
You take your best shot, and sometimes put a hole in your roll; but more often than not you leave the range hoping to come back for more of the scores and along the way pick off some real bullseyes.
Real Live experience. The Live Chat person appeared to answer my questions quickly, and didnt appear to be handling more than one 'call' at a time. Kudos to DD.
I am having fun and saving money on quality items w/ DealDash auctions. There is no junk or closeout items on this site. I have won great deals on crystal stemware, art, jewelry & watches. Also... great customer service whenever there is an issue w/ damaged shipped items. Kudos DealDash.
It dosent explain enough how to0 make bids, I was excited to use the site but ended up nbot knowibg whgat to do. Too bad
DealDash is not unlike playing slots at the casino or buying a Lotto scratch-off. You have to be willing to spend the money and ok with losing. It's a lot of fun and even offers tips and tricks on websites as well as a FB site. It does take patience and practice and winning is a lot of fun! Customer service, of course, is top notch. Very courteous and professional. I would recommend this site for fun.
Today I received an empty box, I was expecting an ear ring set for my wife I went to the chat live and was treated with respect and a new set was ordered now the waiting game has started for the new set to be mailed out.
I'll admit it, I was one. I've removed it. When I was new to Dealdash, I had an email that said I'd get free bids for reviews. The emails contained links, and after one review... another email, then another. I'm not saying they said I had to give a good review, but what would you think? Bids were expensive, and they were going to give them to me for free! I wasn't even a member long enough to give a good review? Now, I'm here to say BEWARE! I've won some auctions, but I've come to realize the system is rigged. New members are dealdash's money coming in, while the veteran members win almost every auction. I've see an auction end while I still had bids booked? Their response was it was my fault. I've watched as a certain auction went on for 4 days with only 3-4 bidders for the majority of time. By day 2, it was obvious who would end up the winner. I tried to keep track, and calculated that "bidder" has at least 14,000 bids placed? Far-far more then the marked-up retail value. Team-bidding is rampant! I've discovered there are website that track every bidder and every item for a fee. Dealdash says there is "nothing they can do"? They're allowing others to cheat by allowing this. Beware, you have absolutely no chance to win when someone can sit and watch you and know how many bids you've placed, know your entire bidding history, and even tell these cheaters that you're a new member! This is the most honest review I can give you, It's just my opinion?
All I did was check it out to see what the fuss was about the website.
I went through the steps of setting up a account and not once did it tell you that you will be charged for any bids.
Woke up the next day and I was charged 20.00 for just looking at the website? I do not think so. I am a website hosting member and this site violates several federal laws of taking money out of your account and without authorization. Steer away from this site.
I contacted Deal Dash regarding the refund of my unsuccessful bids and the agent I chatted with instantly handled the refund, before I said anything else. I was amazed and extremely pleased at the instant response and customer service.
DEAL DASH IS AMAZING, FAST, HONEST RELIABLE. ONLY FINEST ITEMS. GREAT SALES. FAIR... SO FAIR... I SO TRUST THEM AND NEVER USED AN AUCTION BEFORE!
They crew there is very kind and helpful thank you
I'm done with this and won't be back. Unless you have unlimited time to sit on the computer & unlimited funds to spend, you are not going to win anything. Biggest waste of money & time. At least if I spend money on Amazon or Ebay I get a product in return. Here there is no return on your payment.
Dear Deborah, Thanks for getting in touch, and I'm sorry to hear you were not happy with the experience. DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. Our team have issued your refund. Please allow 3-5 business days for the money to show in your bank account. We have also added the bids from your first bid packs back to your account for you to have a second chance to win auctions! If you have any questions or concerns, please feel free to contact me personally. My email is adrian@dealdash.com
Ever since I learned about DealDash we have saved hundreds of dollars on all different kinds of products and gift cards this is truly a real and amazing sight you need to try this out.
I've had a ton of fun on the website - It can be pricey if you're not careful ~ I think they may be quite honest though - I'm happy to have fun on the site
After receiving many great items from DealDash, I received a not so great one. I guess that's to be expected with any company. I notified customer service who quickly fixed the problem to my satisfaction. I did not have to fuss, argue, or compromise. It was easy. A pleasant change from what you usually have to do when dealing with customer service agencies.
DealDash once again helped answer my questions professionally and with kindness. They have great customer service support!
The person that addressed my problem was courteous, professional and dealt with my items promptly. It was a wonderful experience and I look forward to seeing the end of the problem shortly.
I mistakenly purchased bids during registration. Dealdash.com customer service was very quick to resolve the issue and make things right. Excellent customer service!
I was out of the country and didn't have an address to ship my winning item to. They worked with me to hold the item for later shipping. They didn't have to. Good customer service!
I needed to change my email address. Live chat w/ Dan helped my issue very easily and quickly.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Joanne. That is sad to hear, I would like to help you out and show you how to bid and get successful on DealDash. Would you mind sending me an email with your user name so I can send you some tips? My email address is adrian@dealdash.com