DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
I cannot really rate my experience with Deal
Dash because I still have not received a response
On a problem that I had, I spoke with Jessica regarding
My problem, and it is still lingering for several days. I
Wish that I could get an answer to my inquiry. Case
Number *******
I feel a lot of people are over bidding bringing up the prices that sh. Ould be going to buy it know but some how the stay in and win and pay 4 times on what the item should have cost.
Hi Janice, sorry to see a disgruntled 1 star rating of our service. Could you let us know how we help improve your experience?
From our experience if someone overbids it's because they have acquired bids very cheap therefore value their bids very differently. For example when someone wins a 500 Bid Pack with just 20 bids they may not mind blowing all 500 bids for a $50 gift card because they view it as winning a $50 gift card for just 20 bids.
When reviewing your bidding history you seem to be using a good bidding strategy. Keep it up and please do let us know how we can help improve your experience.
Enjoy the winning. It's to bad we can't text the other players. I recently had a problem with a delivery and customer service was very helpful and the issue was resolved
I have had a lot of fun on this site. Just wish that the bids I buy were not so expensive. One problem that I have with the site is that it is addictive. I love auctions.
I won an auction for an item from Omaha Steaks valued at $85. I was contacted by DD a few days after the auction's end and informed that the item was not in stock. While I obviously had wanted the item I'd won, I was offered a gift card of my choice for FULL AUCTION VALUE! Thank you DD. Your rep, Mimi was very courteous and a great help. Keep up the great customer service.
I did not purchase anything; the prices are too high and besides, with the 10 second window of time(it used to be 30 seconds) I can't win anything.
Hi Caryn, next time you decide to bid I would recommend using the BidBuddy. Using the BidBuddy will always place your bids during the final second so it's much more efficient then placing single bids. You may want to read some of the helpful articles other experienced customers have written on DealDashReviewed.com. If you have any questions please get in touch. Sincerely, Dave
What I find it is very hard to win any bids. I spend a great deal of money only to lose. I guess it would be cheaper to go out and buy the things. So I really do not know how much longer I will play.
Hi Lois, based on data we've collected since 2009 we've found people have the most fun and win more auctions when using our site as a shopping service and not just a bid to win it auction site. Try only bidding on items you want and are planning on buying anyway. This way if you don't win, you don't lose any bids either. Please let me know how I can help improve your experience. Sincerely, Dave
I received a broke item, I asked where to send it back to so I could get a unbroken item or something of equal value. I received an email back stating I needed to return it back to the store where it was purchased. I purchased it on Deal Dash I was not told where Deal Dash purchased it. I need to know the store and what I give them as far as a receipt.
Hi Theresa, sorry to hear your item was damaged upon delivery, that's no fun. I see our customer support agent replied back to you on 2/4/14 with details regarding the return process and your Best Buy order number. Simply take the damaged item to your local Best Buy store, give them your order number and they'll provide you with a replacement. The process should go smooth and if you have any questions please don't hesitate to contact us. We would greatly appreciate if you would re-evaluate your rating of our service. Sincerely, Dave
I love this site... although it would be nice to have limits on who could jump in after a certain point
Always fun and pleasurable, can count on Dealdash to literally take my worries away--soooooo much evcitement-Thank you Dealdash!
I love this site!
Your customer services have been very helpful, they return email fast and with answers.
I have used DealDash since October and have not yet won a bidding contest, which causes me to wonder whether to proceed. For what I have spent thus far I could have purchased at least one of the items I bidded for. I have not been able to bid all through the night 24 hours X 3 days in some cases. I need to sleep, eat, work, etc., which places me at a disadvantage. I've used the BidBuddy, but that just uses up my bids in a pre-determined bid cycle with other players... and does not do the job either. It's fun to bid, but it would be more fun and would sustain my interest if I could win periodically. For the hundreds that I have spent thus far, it hasn't been much fun to continually lose bidding contests.
Hi William, thank you for the review and sorry to see you have not yet won an auction. After reviewing your bidding history it appears you've used the high majority of your bids on the most popular, high valued items like the Samsung Galaxy tablets, laptops and desktop computers. I would like to recommend utilizing your Buy it Now option to get the desired item plus your bids back. This helps eliminate the risk of bidding by giving you another chance. You may also want to try a different bidding strategy and go for some of the lower range items.
We can understand that if you don't win, it's probably not very fun either. There's a site called DealDashReviewed.com where experienced bidders are writing helpful articles about bidding. Check it out and try implementing the bidding tips. If you have any questions don't hesitate to contact our support team for assistance. I hope you will win an auction soon! Sincerely, Dave
I didn't win on my first bid pack around but I bought some more & won a $10 gift card to Burger King. I do really think that the max you should be able to put on bid buddy at one time is a hundred to give other people a chance that can't put down 5000 bids just to win it. Make the people have to come back after a hundred bids so it shows everybody has to get more involved. Both deal dash and consumers would come out on top if that happened.
A lot of interesting deals and gift cards to bid on, exciting when you win!
Awesome site! Great products up for auction with the opportunity for anyone to win. I've had lots of fun bidding and winning and love the free shipping. Love having the opportunity to win free bids, too!
Gotta be careful and this site can be rewarding, took a while t learn. Now these team bidders or the coincidental dropping our of other bidders just when I do is unnerving, almost think you guys are involved(bidding)
Not that happy --I sent them a email and no reply I wanted to know when i would receive the card and how they would get it to me they dont have my address STILL NO ANSWER
Hi Dennis, it seems you may not be receiving our email replies. Perhaps they have gone to junk inbox? I see you proceeded through the checkout process and provided your shipping address. One of your gift cards has already been shipped and the other is currently processing with the gift card supplier so should be shipped shortly as well. Please send me a private message if you did not get our reply so I can help ensure you do going forward. Sincerely, Dave
Excellent experience with DealDash. Tough experience, however, with bidders (jumpers), but I guess that can't be controlled.
Love winning great deals! Hate when people over bid the value of an item, but I guess I can't really control that. Need to earn more bids while being bidding leader. Takes too long to accrue free bids.
My problem is that I live in a small town. Don't have most of what gift cards you have on your site. Have a Walmart but the Walmart card has become the most popular on your site. Also, I am a senior citizen. Deal Dash runs a good operation.
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, thank you for your patience and we apologize for the delay. I see Jessica confirmed a resolution for you yesterday, the 6th of Feb. Please let us know if you require additional assistance or if you did not see the message for whatever reason. Thank you for re-evaluating your rating. Sincerely, Dave