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Best prices I could find. Hope delivery is just as good.
Won two auctions for $200 each. I should have known that, seeing they were the only auctions I could find anywhere near that value, that the wins would not be filled. Yes, the items were valued at six times what the winning bid were, but that's the chance you take when you utilize an auction format. Seller never delivered either unit. Money was refunded, AFTER 30 days. All the staff could tell me was that they were shipped, based on the fact that the seller clicked on a button that said so.
Hi Ed,
I reviewed your account, locating the orders in reference. Tracking on the combined shipping package was invalid and full refunds were processed for both orders.
Because we are not the seller of the item we provide buyer protection which guarantees your item will be delivered to you within 60 days or a full refund issued. I am truly sorry that this transaction wasn't successful and hope you will choose to continue to shop on Tophatter. You can review our Buyer Protection policy here: http://tinyurl.com/jeura4f.
Warm regards,
Felicia
I won an auction for an item from Omaha Steaks valued at $85. I was contacted by DD a few days after the auction's end and informed that the item was not in stock. While I obviously had wanted the item I'd won, I was offered a gift card of my choice for FULL AUCTION VALUE! Thank you DD. Your rep, Mimi was very courteous and a great help. Keep up the great customer service.
Ed T.'s review of Tophatter earned 9 Very Helpful votes
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Ed,
We really appreciate you taking the time to share your rating with us.
Thank you,
BB Wheels