DealDash has a rating of 4.4 stars from 4,482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
At first I won a few things but as time has gone on I have been totally unsuccessful. Very disappointed and wonder if the bids are just being driven up.
I have no idea since there is no date on the purchases on my dashboard.
All auctions I got involved in seemed to go higher than any other auction for that particular item. I ended up spending $1,950.00 in about one month and had nothing to show for it. I won a few auctions but overall, I lost my shirt on this site. I may try it again but only if there is more chance to win.
Ms kim resolved an issue for me that entailed numerous e mails. Make sure you keep her around. Her customer skills are excellent.
DealDash has proven to be the most reliable, trustworthy, auction site that I have visited. I haven't had a bad experience at all. One product was the incorrect product, however DealDash took care of the problem without hesitation. The second problem was addressed immediately, I was given an option, and the resolution was promptly taken care of. I will continue to use DealDash, and I have recommended the site to many family & friends. Thank you for the wonderful products, and making sure your members are completely satisfied. Keep up the good work.
My overall experience has been positive. However it is getting more and more difficult to get a fair deal on this site due to team bidders. I guess it is not possible to police this effectively.
Was 5 star but took one off for the bidders that spend $100.00 in bids for an item that
Is only valued at $25.00
I really enjoy Dealdash. It is a stress reliever for me. But I will say it would be nice to win more often. I only play when bids are 15 or 16 cents. I"ve always been pleased with the products. I was only upset once when the time ran out on BIN for me to get my bids back--almost 1000 bids. I needed one more day! But money was tight that week. OHHHH well
Good sometimes but customer service seems to not care most of the time
Di8fficult to win auctions with so many players, but GREAT specials (extra fast bids, free or 50% off, 15 cent bids etc). NO HANDLING FEES - much better than other sites, plus items offered are great!
I enjoy the site and the auctions. Bid jumpers cause some problems but most get the hang of the process and bid buddy shortly.
I enjoy the bidding & if you have a problem, it's resolved reasonably fast. I've just noted in the last 3-4 mths., some people have gotten to be ROTTEN players. It seems as if you become a target, & a few "players", gang up on you, until you drop out of the bidding. Yes, I've "stomped" players before. Everyone has, tho it's NOT my habit. I really enjoy, just seeing what's there to BID on & just relax & play. It would be GREAT, if every so often, you put BIDS down to 10 cents. No build up, ect./just had them@ a REAL special price/ see how MANY bidders take notice!
It use to be a much better site, but they are still the best out of all of the penny auction sites. There are so many newbie bidders nowadays that I no longer bother. If you like gambling to gamble, this site is still awesome. If you're looking for deals, they are few and far between. Expect to pay full price by using the buy it now (BIN) option. Keep in mind, the BIN option is an excellent benefit. If you like penny auctions, Deal Dash is the only place I would personally go.
Frustrated at all the money I have lost. I love to play but I also like to win. I haven't won a bid since December 2012. I have bid all hours of the day and night with no luck. Makes one wonder what is going on. I think I won 10 auctions in 2012 and nothing in 2013 and thus far in 2014. All I can say is bummer. Think I need to take a break.
MARCH 17,2014 Update: I have received several communications from Deal Dash reps. Since posting my previous comments. They have been very helpful and generous in helping me to better understand the bidding process on their site. I look forward to using their advice and hopefully winning future bids.
Thanks. JESSICA, Deal Dash Rep. For your help.
Kindest Regards,
NaNa9
Deal Dash is just fine. We all know how they make money and it's O. K. Number one rule: Don't bet on anything that you are not willing to buy.
What I don't understand is some of the gamers. To pay 49.75 for a $50.00 gift card, what has gotten into the player? Maybe he doesn't have to pay for his bids. :))
One more point: The issues I had were all promptly solved by your staff.
Too much delay between submission of a bid and when it registers. Also, BidBuddy would be more interesting if the bids were randomly submitted. If they are going to be at the "last second", they should in fact be at the last instant so as to NOT allow a "jumper" to come in immediately after the bid causing the bidbuddy bidder to lose the lapsed time.
I have enjoyed the times that the bid clock has been double or 3 times per bet and getting more bets to use then for the next auction.
Im on daily or more depending on finding a item to bid on. If I don't find one I look often until I do.
Don't get caught up with those that bid every time some one else does. You don't get your time for free bids then and waste bids. Let it go and get back in the game when that person drops out. They always do.
Use Bid Buddy and you don't have to worry about some one dropping out and only 1 other person using BB beside you. You can keep trying to win then and not loose out.
Thanks DD for the good customer service. Thanks for the fun times when you make some changes in the game. It keeps it interesting for those of us who are around a lot
The customer service is great but this site definitely needs more work they should take a look at beezid and see how they have their site because it would stop people from slamming bids if Deal dash does what Beezid does!
I used to like it better than i do lately, tough bidding now.
I am absolutely disgusted by this site and will NEVER use it again. It's nearly impossible to win an auction. I've spent $700 and have $300 in gift cards that I had to pay FULL price for in order to keep from losing even more money. DISGUSTED! It's a complete and total crock and only stays in business because people get addicted to the chance of winning. It's worse than gambling and should be ILLEGAL!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.