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DealDashReviews 4,481

4.5
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DealDash Reviews Summary

DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
198
value
183
shipping
155
returns
117
quality
166
Ohio
1 review
0 helpful votes
Follow James D.
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Deal Dash is a great auction website
August 28, 2014

Deal Dash is a great auction website. The products offered are different and attractable to a wide range of interests. They have great bid buy deals and they even pay for shipment. They respond to inquiries swiftly and professionally.
This is a fun site and if you are patient, you can win some valuable items at a fraction of the retail cost if you are a smart bidder but, you can also get lucky sometimes and win a high valued item for practically nothing.
Having been on other auction sites, Deal Dash is the premier site and I highly recommend it.

Date of experience: August 25, 2014
Pennsylvania
1 review
0 helpful votes
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Had a problem with logging in and you guys fixed it thank you

Date of experience: August 25, 2014
Virginia
1 review
0 helpful votes
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I LOVE LOVE LOVE
August 28, 2014

I LOVE LOVE LOVE. Deal Dash! Great selection of things to bid on, great customer service, lots of chances to get free bids, bids are sold at a good price, sometimes as low as. 14 each. They are always running a little something extra like being able to get free bids 2X, 3X, or even 5X faster. Love those free bids! You have the option to buy it now if you dont win the item AND they will give you all of the bids that you used for that item back. You cant beat that. The shipping is always free and fast! You can track your orders to see when they will arrive---everything except the gift cards. They inform you by email when your stuff has been shipped also. I could go on but i think everyone gets how i feel about Deal Dash. The only complaint that i have is that the BIN or buy it now prices on items (except gift cards) are usually higher than they are on places like Amazon, Wal Mart, or Best Buy. That's really the only negative thing I have to say. So try it, youlllove it!

Date of experience: August 25, 2014
Missouri
1 review
8 helpful votes
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I somehow had $64.00 removed from my bank account to "buy" bids! I did NOT authorize anything like this! I have contacted customer support 5 times now, to no response! I had intended to browse, possibly buy, but if one thinks about this, you must buy bids to bid on items that would cost that price thru Walmart, Amazon, ebay, etc. After buying bids, you've spent more than an item would cost anyway! THINK before you jump into this "GREAT" deal! It makes no sense & I'll NEVER use this site again!

Date of experience: August 25, 2014
Minnesota
3 reviews
0 helpful votes
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E mailed customer service
August 24, 2014

E mailed customer service. A team member got back to me within 12 hrs

Date of experience: August 21, 2014
New Jersey
1 review
0 helpful votes
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I had a problem and CSA assisted me promptly
August 23, 2014

I had a problem and CSA assisted me promptly. I am very impressed with immediate response and resolving the situation. DealDash is an online company that can be trusted.

Date of experience: August 20, 2014
Nevada
1 review
7 helpful votes
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I signed up for 400 bids = $32.00 and spent almost half of that on bidding for a coffee pot for almost an hour. I don't think this site is legit. I believe it is like any other auction site with robot bidders... Not for me.

Date of experience: August 19, 2014
DealDash -. DealDash Rep
over a year old

I’m sorry to see you did not win the coffee pot which ended up selling soon after you stopped bidding. Have you thought about using the Buy it Now option to get your bids back? People who use our service as a shopping site and not just a bid to win auction site tend to have a great experience and also win more auctions. Using the Buy it Now is an important aspect to how the site works and helps makes for a fun shopping experience even if you don’t win.

We've also given you a full refund on your purchase since you are not satisfied. If you change your mind or have any questions please get in touch.

Florida
1 review
0 helpful votes
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I did received a prompt and a very cleart answer to my question, that is the reason for my 5 star rating

Date of experience: August 18, 2014
Kentucky
1 review
0 helpful votes
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Excellent
August 20, 2014

Excellent. I understand and agree with it's content.

Date of experience: August 17, 2014
Georgia
1 review
1 helpful vote
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Although I had not purchased merchandise, I am pleased with the assistance of your customer service department.

Date of experience: August 17, 2014
Washington
1 review
0 helpful votes
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IT IS MY TIME IN ANY TYPE IN AUCTION
August 20, 2014

IT IS MY TIME IN ANY TYPE IN AUCTION. UNDERSTAND, I NEEDED HELP.
PAUL IS MY HERO. THANKS TO HIS PERSONAL ATTITUDE, I ON A WINNING VENUE ALREADY. LOOK OUT "KITCHEN-AIDE"

Date of experience: August 17, 2014
Florida
1 review
0 helpful votes
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Well I made a mistake when I was browsing DealDash for the first time, an I bought without knowing, I don't even know what I bought ( no Im not stupid), just naive, any way, I wrote an email, explaining the problem and without any problems at all they wrote me back, telling me that my $75.00 will be reemborsed,,,, THANKSSSSSSSS

Date of experience: August 17, 2014
New Jersey
1 review
0 helpful votes
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I tried this program out, but was very confused as to how it worked. I thought if you didn't win the auction you didn't lose anything. I of course wrote a nasty letter as I thought I had just spent all my money for nothing. I was wrong, (this time), but I don't think it will happen again. I do feel that everyone should know if they bid than that bid is lost forever, unless of course you win. Then you get what you wanted. This program is paid for by the people that bid and don't win. So, if you play play to win because what ever you bid with is gone you don't get it back. Unless of course you pay the MSP for what ever item you are bidding for. Just remember, only people with money to burn pay MSP for anything. Go to Walmart.

Date of experience: August 16, 2014
Colorado
1 review
2 helpful votes
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I have been relatively happy with Deal Dash with a few exceptions. I have won several nice items. However, in 2012 I won some perfume and never received it. They say it was delivered to my address but yet, I never saw it. Over the past few months, I purchased 3 $50 babies r us gift cards with buy it now and won 1 auction for a babies r us $50 card. Yesterday I tried using them and there is zero balance on them, I had never even scratched the pins until trying to place the order. So happy I saw it when I did as I had planned to buy more bids tonight to bid on items coming up. Awaiting a reply from customer service.

Date of experience: August 15, 2014
DealDash -. DealDash Rep
over a year old

Hi Karen, I see you're in communication with our customer service team and this issue is being resolved for you. We apologize for the inconvenience and hope to have new cards delivered to you soon. Thank you for your patience and understanding.

California
1 review
0 helpful votes
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When I received my FitBit Flex from Deal Dash, I was disappointed to find that it didn't work, but when I contacted Deal Dash support I heard back from them within hours and they arranged for my refund right away. I find their customer service friendly and helpful. They agreed to a refund without any problems. I am very happy with my experience.

Date of experience: August 15, 2014
Arizona
1 review
0 helpful votes
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Mistakenly gave them a POB for a product where they needed a physical address. Received an email prompting me to provide physical address. Appreciate the proactive approach instead of waiting for me to tire of waiting for the product and then calling them about the issue.

Date of experience: August 14, 2014
North Carolina
1 review
0 helpful votes
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Quick response to my contact email and follow up came in a couple days. Graham very business like and you know you will be kept updated until your problem is resolved. Definitely 5 stars when it comes to customer service.
Thanks

Date of experience: August 13, 2014
Massachusetts
1 review
0 helpful votes
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Timely, informative fast response!
August 16, 2014

Timely, informative fast response! Not automated... got a person who was involved and engaged in good customer relations. Kaylee was her name.

Date of experience: August 13, 2014
Michigan
1 review
3 helpful votes
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I'm not used to losing...
August 16, 2014

I'm not used to losing... in biding i set my eyes on the time that allowed... make my bid to stay in the game... then watch the bids... at the last 2 or 3 second set high bid to take the cake... with dealdash. Maybe i don't fully understand how to bid... it's not for me... i know how bid on ebay... and how to deal automatic bidder... with you guys... its slow,,, there no way to make other bidder drop out by setting higher bids...

Date of experience: August 13, 2014
Arizona
1 review
8 helpful votes
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First let me start by saying that Customer Service is outstanding. Having said that, here is where it starts going down hill. My first review was 5 stars but after being with Deal Dash for 2 months my rating has dropped to 1 Star, and here's why.
Bid Stompers, Team Bidders, and those person who resell Items they have won. I KNOW CUSTOMER SERVICE SAYS THEY HAVE MEASURES IN PLACE TO HANDLE THIS, This may be true, but For the last 2 or 3 weeks I have been following the same 4 to 6 people in mainly Camera and Electronics Auctions where they have used HUNDREDS OF BIDS to win Auctions. Now these people must have LARGE Family's or MANY, MANY FRIENDS.
Why would someone buy Cameras from many Different Manufacturers.
Finally to Dave or another C/S Rep if you check my e-mails to Customer Service you'll see what my communication in the past are, as well as suggestions on how to possible suggestions to handle problems I have mentioned.
Once the Bids I have left are gone so am I. I just can't afford to bid against these type of Bidders

Date of experience: August 12, 2014

About the Business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009