I've won a couple of auctions of quality items for one penny! The only reason I gave 4 stars is because of slow delivery.
I have been using Deal Dash on and off now for about 5 years. Ive won several impeccable prizes. They vary from bid packs to win more bids to a Bolvaint watch. PLAY AND YOU WILL BE HOOKED!
Hi Diana,
Thanks so much for all the star love!
We are ecstatic to hear that you are enjoying your DealDash experience, and delighted to hear you have won some fantastic prizes.
Don't forget — we're here for you any time you have any questions or concerns. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
This is 100% ripoff, you find our for yourself VERY quick. Wanna throw away your money? Be my guest. But remember, you WILL lost.
Hello,
Thank you for your review, we're sorry to hear you feel this way.
DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. With over a million registered users, we are the leading company in this market in America - that success would not be possible without a total commitment to integrity.
We hope you'll take the time to get in touch with our friendly team, as we're always on hand to help in any kind of situation.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a wonderful day, hope to hear from you soon!
I have lost alot of money in this sites and didn t get nothing. Its is very tricky how they did it maybe am a old customers. I quit this yrs ago
Very helpful and friendly. Solved my problem right away and helped me to better understand how this site works. Can't thank them enought.
This site would be easy to quit if the customer service wasn't first-rate. These people are truly a pleasure to do business with!
Deal Dash guarantees a win with your first bid pack. Beware, this is how they get you. I managed to win three $10 gift cards for various places at a cost of 5 cents. So, $30.05 for $30 worth of gift cards, and no one bid on those but 1 person. Not bad... figuring that folks must go for the big items only l proceeded to purchase two more bid packs for around 76 dollars total. Interestingly enough, now even the 10 an 25 dollar gift cards were pulling in hundreds of bids. So I try for flashlights and umbrellas. More than 10 value, but still low cost. Now, I am not saying this place is shady and have their own auto bids, but you will see these few winners on every auction. After losing the next two bid packs I had enough.
Curiosity got to me though so I installed a chrome add on "Bid Ninja", which gives a 24 hour free trial. I think this is against house rules, but had already determined I was done with this place. What bid ninja does is show you how manifolds are in an auction, how many bids made by them, how many times they won in the past, what items and total $ spent on bids. I highly advise before registering and spending money on this site, to check out some of the auctions using bid ninja or something similar.
While it is to be expected that deal dash is going to make money, you will see the in a lot of the auctions folks are using 200 dollars or better worth of bids, for a 700 camera for example. I looked at one persons past bids and they used *******, that's right, 14k bids for a 700 dollar camera. The lowest price I saw for bid cost is 12 cents. Do the math, thats $1680 dollars!
Again, Im not saying they have bots boosting for them, but no way to know. My advise, check auctions with the bid ninja before registering. Notice who almost always wins. If you still decide to purchase, go for something small they make private for you and after winning, cut your loses and bail.
Bottom line, save your HARD EARNED money for black Friday or cyber Monday. If you win a 700 item for 50 dollars and 200 dollars worth of bids, you got a good deal... but, most likely you will spend 200 or more with of bids and walk away empty handed.
Hi Nathan,
Thank you for getting in touch. I do understand your comment, and the frustration that may arise when you see other customers over bidding.
However, I think there is a key factor that explains what happened here. Many of our customers take part in our social media promotions, which gives them up to 350 bids every week. Furthermore, they also use the buy it now option, which gives them their bids back if they win an auction.
Some bidders regard these bids as free, and use them to stay in the auctions and get the items they are interested in.
I hope this helps clarify. If you have any questions or concerns, please don't hesitate to contact me.
I can be reached personally at adrian@dealdash.com
I look forward to hearing from you.
Best,
Adrian
DealDash Customer Service
First let me start by saying that Customer Service is outstanding. Having said that, here is where it starts going down hill. My first review was 5 stars but after being with Deal Dash for 2 months my rating has dropped to 1 Star, and here's why.
Bid Stompers, Team Bidders, and those person who resell Items they have won. I KNOW CUSTOMER SERVICE SAYS THEY HAVE MEASURES IN PLACE TO HANDLE THIS, This may be true, but For the last 2 or 3 weeks I have been following the same 4 to 6 people in mainly Camera and Electronics Auctions where they have used HUNDREDS OF BIDS to win Auctions. Now these people must have LARGE Family's or MANY, MANY FRIENDS.
Why would someone buy Cameras from many Different Manufacturers.
Finally to Dave or another C/S Rep if you check my e-mails to Customer Service you'll see what my communication in the past are, as well as suggestions on how to possible suggestions to handle problems I have mentioned.
Once the Bids I have left are gone so am I. I just can't afford to bid against these type of Bidders
I was reporting a error when using Paypal for purchasing,. My costumer service contact was helpful and reported the issue to IT
Had problems win item and they replaced one and returned money and bids on the second. All free of charge. Fast response
Hi Guy! We're very grateful for your positive review. We’re ecstatic you're satisfied with the support we've provided. Anytime you need assistance, our 24/7 team is ready to help. Happy bidding!
Bidding on Deal Dash is fun and a great way to to win some nice items. I like some of the new things they have added to gain free bids. They have a wide verity of items but I think it used to be more. Quality if the items is good, I have had to return items and they were exchanged with no problem. Overall great site. Remember patients is key!
Human error but staff helped resolve issue in a very expediant manner. Unbelievable customer service. Kudos to their entire Support staff.
Have only won small bid packs due to too much bidding/overbidding. Then again I have used other bidding sites more often.
I'm always having problems typing, even
W-my google speak(speech impediment)
I have delt-with Customer support here@
Deal dash. And No Rushing me no Stress
Thank You *******@Customer Support Team!.
I called about an item I did not received, customer service handle it with no problem. He said I would receive a new Card within a week. Thank you
I rec'd extra bids and used them for a 5 piece cutting board which I really need. I am hoping it's as nice as it appears
On the pictures.
Hi Garnette,
Thank you for your review.
I'm glad to see you've claimed your daily returning bidder rewards and leaderboard promo bids!
We always want you to be more than happy with the products you receive from DealDash. So much so, that we have a 30-day satisfaction guarantee which allows you to return a new and unused item for a refund.
If you need our help with anything at all, it's always our pleasure!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
Well tried this out went through the points pretty fast did not win anything i do not think it is that easy, but the refund was quick and easy..
Well anna helping me understanding of what I did and what not to do thin told me how to understand the bidding on this site thanks for your help.
I ha e always been treated fairly and quickly and CS is great they go out of their way to help and rectify and issues you have. A ++
I didn't win the auctions, but a great deal when buying the item I lost AND getting all my bids back on my account. Had fun trying though! :)
I LOVE DealDash! They have popular items at fair prices. The site isn't overcrowded so it is easy to win and buy great items at 1/20 of the cost.
Overview
DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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- Maple Grove, MN, United States
- Edit business info
Business History
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jani
Thank you so much for taking the time to write a review with your honest feedback.
I am so excited to hear you have won some great items in our auctions!
Logistics is our number one priority and we have a lot planned to make our delivery much faster this year (3 to 5 days is the goal!)
Did you know we have 24/7 Customer Support?
If there’s anything you need help with, or anyway we can make your experience even BETTER please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Thank you for being the best part of DealDash!