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Dating.com

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Sweden
1 review
14 helpful votes
Follow Kingston D.
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It's a bloody site that rips you off. Everything you do is charged and this is somewhat unusual and freaks me out. It seems that they read your messages because if you include your contact details in your messages when you chat, the person doesn't see it or view it and then my sister got an email that she cannot exchange contact details in that platform. Meaning they read the message. So they are really gonna push you to use the site on everything until you don't have any pennies left to buy credits and most of the profiles are fake. They are like connected to this site to lure desperate people hoping to find love.

Date of experience: May 1, 2023
Alexander S. Dating.com Rep
over a year old

Dear Kingston

Thank you for your feedback. We are sorry to hear about your dissatisfaction.
There are two ways to share phone number or e-mail on our site:
1) If the member has a button Choose Presents on the member's page, you can send a gift and attach contact details in the message that comes along
2) If the member doesn't have the first option you can exchange contact via video chat. Video chat has microphone support. You may also simply show your email and phone number on a piece of paper in front of the camera.

At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

Email us at support@dating.com. We'd love to explain to you how it works and it is worthy of having.

Sweden
1 review
0 helpful votes
Follow Samuel A.
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This site is one of the very few responsible and well run dating sites. The one scammer who contacted me was immediately removed from the site and they take care to prevent objectionable photos and other material that if seen by underage at least graphically is protected.

Date of experience: February 1, 2018
Ukraine
13 reviews
171 helpful votes
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I ran across this site that my friend was using. It seems pretty cool. Kinda like match but the girls look more attractive and friendly here. I registered and the process was pretty easy to set up my account and start chatting. I will see how it goes for the next 3 months but so far so good. It is cool I can find someone in Europe and not just USA!

Date of experience: December 24, 2015
Malaysia
1 review
23 helpful votes
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It's a fake site and scam
February 24, 2019

You will be received lots of message just when you join in. The person who reply you copy and paste with the same message from the last reply. Every first introduction all sounds very cheesy. I got lots of so called Chinese guys from China, most of them are either business owner or models and they said they are busy but still have time on the dating site in the day.

Date of experience: February 21, 2019
South Africa
1 review
20 helpful votes
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SCAM EVIL MAN
September 15, 2021

There is a guy called Mauricio Alessandro from Rome, he's an ODONTOLOGY with PHD, 41 years of age. We have been talking and I asked him to take our chat out of this site and he agreed, to take it to WhatsApp or personal emails. When that time comes it's excuses after excuses, and keep saying be patient, hmm. This guy a pure devil urgent who's out there to destroy and kill women.
So ladies beware of this vulture he says words that any woman would like to hear.
A message to him, in this life there are people you don't mess up with, the universe fights on their behalf without them doing anything. You will die empty and poor inside you, with no one next to you. And remember when that time comes, remember all the women you have messed with..

Date of experience: August 16, 2021
Alexander S. Dating.com Rep
over a year old

Hello Alicia.
Perhaps, he is not yet ready to go for the next level of relationship with you? Just give him some time! Please contact our support team, sow e could guide you through the contact exchange process.

California
1 review
2 helpful votes
Follow Randa L.
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Fake
September 15, 2023

This is not a legitimate site. After five requests, they refused to delete my account. To confirm it's a fake site, use an outrageous photo for your profile photo. Do not mark any of the activities that you like. Do not write a word in your profile. Pick a ridiculous height and the oldest age. Mark that you drink and smoke frequently. Make it as ridiculous as possible. You will still be sent so called perfect matches. It's a big joke!

Date of experience: September 15, 2023
Alexander S. Dating.com Rep
over a year old

Hello, and thank you for your rate! If you want to delete the account, you can easily contact us at support@dating.com Have you done it? You can delete your photos in "Me" section. Please contact us anytime to receive assistance.

Brazil
1 review
1 helpful vote
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The best!
July 17, 2020

One companion of mine recommended dating.com when I was carrying on with very discouraged life. He needed me to join the site with the goal that I may locate some other individual that may assist me with overcoming the downturn.
Along these lines, I joined the site and began carrying on with astounding life. I had an inclination that I began living again and hues returned into my life, when a lot of lovely ladies sent be their companion's solicitation.
Every one of them were exceptionally modest and lovely. They needed to invest their energy with me and I truly feel cheerful in their company.

Date of experience: July 16, 2020
Virginia
1 review
3 helpful votes
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I found myself on their sites and I did not sign up for it. They stole my profile from another site and added it to 6 of their sites. I started getting all kinds of messages. They force messages that are fake and the free members especially the popular ones use email, presents, pictures and videos to get you to use credits and keep spending money. I was promised a life with this person and totally fell for him and I was totally heart broken and almost destroyed by what he did to me. His name was MARLON and he told plenty of lies and plenty of broken promises. These dating sites should be taken down and the operators sent to prison for fraud and include abuse of the elderly. I want a way to tell the world about these dating sites and someone should pay for this. He claimed to be police officer and then later an actor and then he settled on being a private investigator but of course he did not work for himself. BEWARE of this person he is good at lies and deception.

Date of experience: October 11, 2023
Alexander S. Dating.com Rep
over a year old

Dear User, we apologize for this experience. We would need to speak with you to better understand the situation you encountered. Please contact us at support@dating.com so we can help resolve this issue. Thank you.

Oklahoma
1 review
2 helpful votes
Follow Gary J.
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As soon as you log on to the site you will get a ton of messages immediately Even if your profile is not finished. And once you finish your profile and want to proceed with meeting a woman they all will send you the same message saying no I would rather talk on here for a few weeks to get to know you. I'm not rich nor my poor but I picked two women and talked with them for two weeks just for the hell of it. Never got a date they were very interested they wanted to know everything about you but they would continue to say well I think that's too early to me let's talk on here for a few more weeks. So yes my opinion dating.com is definitely a scam people that you were talking to are paid to keep you online week after week just to make money you will never meet anybody from dating.com.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2020
Alexander S. Dating.com Rep
over a year old

Dear Gary,

Thank you for your feedback.

I am sorry to hear you feel about our website that way.

Do you not admit the possibility that people want to talk to you just because you are there? Getting to know a person who you do not see is quite intriguing, don't you think? We think they deserve a chance just for that. To make you feel secure, we have brought in the policies to preserve you from any inappropriate acts aimed at you.

Some people are still a bit old-fashioned for the relationship and need a bit more time, however, if you have questions about any member, I would be happy to help you - just tell me your ID number and the name of the member.

We do have certain policies regarding personal information exchange but they are flexible and you are more than able to get your contacts to your match. Contact us at support@dating.com so that we could instruct you how.

Sweden
1 review
0 helpful votes
Follow Chika S.
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This site is a scam
November 26, 2022

The site is a scam. Read up on the "Free members" they hire and what they ask them to do. They basically hire people to scam people out of as much money as possible by encouraging constant messaging, e-mails etc. You write "hi" and after a few odd messages receive a strange story about a dream someone had that takes 10 e-mails to send and that you have to open and boom, your credits are gone. Most messages are computer generated (you see them by the little ")" that pops up in weird places) and the nonsensical texts that these bots write. As soon as they see you looking at a message, more immediately pop up. This is a scam with hired people (all being models and all being doctors, ceo's etc) to trick real people looking for love, do not waste your time or money.

Date of experience: October 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Chika
Thank you for your review and your feedback. We are sorry to hear you felt this way.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

You can review it over here: https://www.dating.com/people/#dating-securely
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such matters very seriously and will be looking forward to receiving your response at support@dating.com.

India
2 reviews
21 helpful votes
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It's amazing site
June 14, 2020

If I share my non-public lifestyles story of dating.com than I would love to share that I have in no way confronted any problem in the site. It is very affordable and less expensive as evaluate to different courting sites. Plus the consumer will have some extra advantages of being an energetic consumer of dating.com.
I assume that these who are losing their time and sources on different websites must be part of the dating.com and do now not waste their time and sources on different sites.
Last week, I had a date with my female friend who is a exact buddy of mine on dating.com and we are planning to marry every different in the give up of 2020. So, we all stay as soon as that's why do no longer waste it on vain things.

Date of experience: June 14, 2020
Viet Nam
1 review
0 helpful votes
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Review
November 9, 2021

I'm carrying on with an extremely cheerful life as usual and the dating.com has added some more qualities and amusement in my life. Presently, I have somebody sitting tight online for me to get on the web and have a little babble.

We regularly settle on a video decision and see one another. Much obliged dating.com for such an astonishing site.

Date of experience: November 9, 2021
Mauritius
1 review
1 helpful vote
Follow Sha B.
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At first, it seems to be a very user-friendly site.
BUT it's a rip-off!
It gives a subscription for a month and you expect you have a package for unlimited access for a month. But nothing like that! Each action (chat, send photos etc) is charged! For example, in 20 credits (USD 19.99), you can write only one e-mail and read one!
Nearly 10 dollars to write an email?! And the same amount to read one? Come on! Who has that kind of money?! Getting to know people takes time and chatting but it's impossible for normal people to do so on this site.
Some "members" seem to be very active and have been there for a long time! They must all be billionaires!

The payment arrangements should have been clearly stated! It's only when you're trying to send a chat that it will tell you that your credit is over and to buy more credits to be able to send or read.

I asked for the cancellation of my membership after 2 days.

Date of experience: September 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Sha
Thank you for your feedback. We are sad to hear about your cancellation request.
We checked and as I see we confirmed the cancellation of membership via email to you.
We can understand sites might be expensive, however, we are a premium dating website without bothering ads, which offers benefits, cheaper credit packages, antiscam protection, and et. C. You can send us an email at: support@dating.com for more information and we are more than happy to assist you and provide detailed explanations, how to use credits efficiently.

Bangladesh
2 reviews
18 helpful votes
Follow Robert T.
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I want to say thanks and pay my regards to the admin of dating.com for developing such a useful site for single persons.
You know that there are a lot of scams on both offline and online platforms. But dating.com is one of the legitimate and highly interactive site which is always ready to deliver quality services to its members.
The admin always tries his best to reply all the support tickets on time. I got my reply in half an hour. He is really working hard to give superb services. Hats off to dating.com.

Date of experience: June 28, 2020
Switzerland
1 review
13 helpful votes
Follow Anna L.
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Awful unacceptable service. I have been overcharged more than once by the site. The fraud investigation was initiated by my bank, site did not cooperate to request of investigation, reconciliation of the invoices. They just refused to present the invoices reflecting corresponding purchase of credits. Customer service is never there to respond.
Profiles are fake. Unacceptable

Date of experience: February 26, 2022
Alexander S. Dating.com Rep
over a year old

Hello Anna.
We are so sorry to hear about your experience. We can see there was only 1 successful purchase on your account. Do you have a piece of different information? If you do, please share this information with us, so we could check your payments with Finance Department and help you. We would also appreciate your data regarding fake profiles, as we do not welcome fakes here.

Singapore
1 review
22 helpful votes
Follow Jessica T.
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Scam website? Real man?
September 1, 2018

I want to feed back about this app, the member there is fake, just cheat me to keep paying on the app, the members here dont exchange real contact, made me buy the credit and chat through this app for almost three months, waste money on this scammers app and owe a lot of credit card debts. I spent like 5000 USD here, chat with the one i failed for almost every day. He refuse to give me direct contact, supposed to meet in Singapore but did not turn up, claimed injured. I really wonder are these men real here, or was hired to chat on line with us so to help dating.com make money?

Are they the staff or a. I. system from dating.com, the guy just ask me keep chatting there to make me pay and pay money, its serious problems.

Date of experience: August 29, 2018
Maria M. Dating.com Rep
over a year old

Hello Jessica,
Thank you for your review. I suggest you contact our support team as we check every complaint about suspicious activity of members.

1 review
0 helpful votes
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Good luck guys
March 16, 2019

People say the most beautiful thing is to see a person smiling. And even more beautiful is that knowing you are the reason behind it. Now I think Im the happiest man in the world, for I could see my lady smiling for me. I suspected Dating.com before, but when I saw the smile on my ladies face in real life, all doubts are now dispelled. Good luck guys! Hope all of you can find a special one on Dating.com like me.

Date of experience: March 14, 2019
Sweden
1 review
0 helpful votes
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Clear applications
February 15, 2018

Clear applications by far the best I cannot delete people from this application and made so many of them it has been great and wonderful to collect this with people like this because I've seen application use thank you

Date of experience: February 12, 2018
India
1 review
0 helpful votes
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Good
October 31, 2020

Those of you who are worried about their relations and are not being able to find a true love of their live, should think about registering on dating.com.
It is one of the best and highly addicted adult dating website who is offering pleasure of an ultimate level. You will forget about when to go to bed and when to log out of your account.
It is so much addicted site that my friends have forget about other social media websites. They are now dating with their girls and take them for dinner with them.

Date of experience: October 31, 2020
South Africa
1 review
0 helpful votes
Follow Elise S.
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Please assist me in how I can go about exchanging contacts with my favourite contacts. One contact in particular told me that the site does not allow him to exchange his contact details and I found this quite odd.

Date of experience: August 7, 2022
Alexander S. Dating.com Rep
over a year old

Hi there Elise! Thanks for your review! We do have certain policies regarding the personal information exchange within the chat and emails, but they are flexible and only there for your security. You are more than able to get your contacts to your match through our two dedicated services and we'd be happy to guide you through it anytime at support@dating.com! Kindly bear in mind, that as an international communications platform offering premium service, our platform provides members with a safe space to interact, and it's up to each member to decide if they wish to share their contacts with a potential match or not. We look forward to your email!

Overview

Dating.com has a rating of 2.6 stars from 1,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 4 days
+438