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Dating.comReviews 1,194

2.6

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Dating.com Reviews Summary

Dating.com has a rating of 2.6 stars from 1,194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 638th among Dating sites.

service
297
value
297
quality
291
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Oregon
1 review
41 helpful votes
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My experience
April 28, 2021

This man followed me on dating.com. I did an image search and found him on google images. Every site has its fakes but at some point if a person can't be weened off the site it is time to move on. I canceled my account because I found a few images of others that always came back with the same lines on google.com images.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2021
Alexander S. Dating.com Rep
over a year old

Dear Jennifer,

Thank you for your feedback.

You are absolutely right - every site has fakes. However, we do fight hard against them and if our members, come across such a profile, please let me know, I will check this for you.

There are a lot of people nowadays who like being online - it's a common thing for 2021, especially during world lockdowns.

However, if you need assistance on how to get closer or even exchange contacts with your favorite member, or you have any other questions, please let me know. I would be happy to help as your experience is our top priority.

VE
2 reviews
0 helpful votes
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Awesome
March 17, 2021

My personal experience on dating.com is the luckiest experience of all times. I know that a lot of the people would disagree with me but I was lucky enough to make a girlfriend on dating.com and marry her in real life.
Yeah, you mean it. I was able to contact her in the real life and ask her to marry me. She instantly accepted my proposal and we started to live together.

Date of experience: March 16, 2021
Alexander S. Dating.com Rep
over a year old

Hi Aguii,
We’re really grateful and appreciate you taking the time to share your experience with us.

Kazakhstan
2 reviews
9 helpful votes
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Scammers!
April 9, 2021

It's absolutely fake website run by scammers! Fake people, fake photos. I cannot even delete my photos and account, it's not possible. And I'm 100% sure that they are going to use my pictures as a bait to another people. Can't believe that I was that stupid for paying them!

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 10, 2021
Alexander S. Dating.com Rep
over a year old

Dear Asylai,

Thank you for your feedback.

I am sorry to hear you think of our website that way.

Could you please tell me what did exactly happen? I would be glad to assist you.

Looking forward to your reply.

Cecilia S.
1 review
1 helpful vote
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1. I was thinking. Keep thinking how in the world they are all high maintenance looking guy. Isnt there like normal guys in there. And how in the world they know im looking into their profiles. There will be messages coming mentioning thank you for looking into my profile. I think the support cannot answer most refund request due to busy responding or managing the potential profiles to be scammed.and the message tune are almost the same; desperate asking you to message them to charge you more.
2. When you tried to delete pics that are wrongly uploaded, its totally not possible. They are all controlled by the admin and no wonder they have all good pics from all over the world to make fake profiles. The terms also mentioning that they can use any info or pix uploaded to the site. Well done!
3. When you tried to delete your account, there is 2 button "continue using or delete profiles". They will ask you to enter password. Then when you click "delete profiles", it is not even functioning. THERE YOU GO! ANOTHER SCAM to record your password if you signed in using email.
4. Some profiles claimed they will come on business trips next weekend, some will say have visited my country and put nice photoshop pix of background. These are all to make you instantly dry up your caching$$$$ to attend to the whatever messages and emails sent from support/adminsthat manage at the backend.
Good job guys. You must be paid well as support/admins/developers of dating.com.

Not even deserve a star

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2021
Alexander S. Dating.com Rep
over a year old

Dear Cecilia,

Thank you for your feedback.

There are all kinds of people here. Some members receive notifications once you visit their profile, so they can take the first step and introduce themselves to you.

We do not control, we moderate pictures - all profiles are checked for appropriate content. In case you have questions about any profile, please do let me know, I will check it for you.

If you just wish to delete the profile, please confirm your ID number and I will proceed.

AE
1 review
7 helpful votes
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Dating.com is fake
April 7, 2021

People please do not waste your money
Their profiles 90% are fake and well trained members pretending that they are looking for a partner.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
Alexander S. Dating.com Rep
over a year old

Dear Elza,

Thank you for your feedback.

I am sorry to hear something made you think of our website that way.

Could you please tell me what did exactly happen? I would be glad to assist you.

Looking forward to your reply.

Sri Lanka
1 review
5 helpful votes
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Dating.com is a scam
March 26, 2021

Never fall into the trap of dating.com. I am saying this with my own experience. They fish peoples money with a bunch of handsome models. I have already spent nearly $400 when I realized this. I had a relationship with handsome guy on dating.com nearly 3months with person said to be a popular member badge. I feel ashamed of saying this a relationship now. When I asked his personal contact after all the conversation he said that he is on a model contract and cannot use any social media and he can only talk on this platform. He just wanted me to spend my money on the dating.com. If you are a user on dating.com just check you get too romantic messages from guys but the messages are unrelated to each other. This person also mispresented his age. When I complained about this to dating.com they avoided this saying that he has true age according to his passport, so that they do not have to reimburse my money according to the conditions. Who knows I did not check his passport. They did not reimburse the credits spent on that member even though I requested. This site should be banned for doing this to people. You will never get a chance to marry a guy from dating.com as they are models.

Date of experience: February 24, 2021
Alexander S. Dating.com Rep
over a year old

Dear Sha,

Thank you for your feedback.

Yes, there are a few members here, who use the website for free (under a lot of restrictions), however, 98% are paying members just like you, and all that people can receive here - is experience, communication services.
Also let me mention being online is a common thing in 2021, especially during world lockdowns. Just give yourself some time and then try to discuss it with your friend. If you come to a solution, your relationship evolves. If not, it may end, unfortunately, but this is the way, how all relationships work (doesn't matter, offline or online).

Please contact us at support@dating.com, so we could provide further guidance.

India
1 review
2 helpful votes
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SCAM
March 25, 2021

This is the worst site I've come across. Full of fake profiles. I was robbed off 10,000 rupees in a day! Someone needs to report this site to the police! I asked for a refund and these guys are not giving it.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2021
Alexander S. Dating.com Rep
over a year old

Dear Anandini,

Thank you for your feedback.

I am sorry to hear something made you think of our platform that way.

Could you please tell me what did exactly happen? I would be glad to assist.

Apparently, all the charges were processed according to the number of services you used. However, I will add some bonus credits as a welcoming package and all necessary information will be mentioned below.

Please remember that we have different credit packages available for you to purchase – all at different rates per credit. For instance:

20 credits = $15.99 (0.80 cents per credit)

160 credits = $96.00 (0.60 cents per credit)

1,000 credits = $399.00 (0.40 cents per credit)

As such, the bigger the package of credits you purchase, the cheaper it is per credit.

Also, let me show you the full list of our services and their prices

Online Chat costs 1 сredit per minute;

One-Way Video Chat costs 4 сredits per minute;

Two-Way Video Chat costs 6 сredits per minute;

Offline Chat Message sending costs 1 credit per message (160 symbol limit);

Mobile App Message sending costs 1 credit per message (160 symbol limit);

Email costs 10 сredits each;

Sending/viewing photos or videos costs 15 сredits each;

Sending stickers costs 5 сredits each;

Sending animated smilies costs 1 сredits each;

Viewing video in profile costs 10 сredits each.

Spain
1 review
9 helpful votes
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I been to dating.com and it's definitely to expensive to pay for felling in love. Love supposed be free and the guys definitely seems scheme. No last names, no exchanging phone number but you have to pay tons of many for a single message. I don't really go to dating sites to find a man and I been married 2, but we can't go out so I decided to give a try and that is definitely the wrong site for me to be on. The guy's are handsome but so do I consider myself a beautiful and smart woman and any guy would be lucky to have me.

Think 2 before getting to dating.com.

I have way more purchases then just one with PayPal and Appel.

Date of experience: February 13, 2021
Alexander S. Dating.com Rep
over a year old

Dear Bell,

Thank you for your feedback.

Of course, love should be free and no one can ask for money for love. However, relationships always need investment. Everything you try to build in this world needs investment - and the amount of your investments increases your chances to build something solid. Just give yourself some time and your relationship will evolve - it's always the same for online and offline relationships.

Please contact us at support@dating.com to receive further guidance.

Albania
1 review
1 helpful vote
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Is SCAM
March 10, 2021

I open an account with my real Profile, I see many models or bussines womens that write to me This is ok because I am cofindent that they Like me because a am handsome. But I open another account to see if this site is real or not. In account I put a photo of a very Ugly man and still models beautiful womens write with no rest to my account They write you are very beautifull Your photos are very beautiful You are hot I unpload only one photos WATF HAHAHAHAH

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2021
Alexander S. Dating.com Rep
over a year old

Dear Ardi,

Thank you for your feedback.

Tastes differ, you know. They may consider beautiful those things you think should be ugly.

However, in case you have any questions about any member, please let me know.

Philippines
1 review
0 helpful votes
Follow Anastasia K.
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For the sake to find true and genuine love and to recepricate your love you will do anything. Well all of us want to find our other half longing for someone, searching but all of sometimes failed, crying, desperate, exhausted and in the end your run out of money.

And this application called Dating.com I don't think it help you find love or a partner i think it's a kind of a A. I Atificail Intelgent to Wich is code or generated and programmed to looks like you have conversation with someone.

I don't think it will help you find a match. You register you spend dollars and you got nothing.

Good luck then.

Date of experience: February 4, 2021
Alexander S. Dating.com Rep
over a year old

Dear Anastasia,

Thank you for your feedback.

We have implemented an Anti-Scam Policy to protect you and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that any ladies have broken this policy, we would be more than happy to look into this for you and provide a refund, if necessary.

The relationship is always a search - so it's impossible to predict when and how would you find your match. It's not a new car or a house you are gonna buy. Give it some time - this is an essential part of building a successful relationship.

Please contact us so we could provide you further assistance.

California
1 review
118 helpful votes
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It's frustrating
March 3, 2021

Dating.com is frustrating because how could I paid for full membership and you would still put restrictions to communicate with other members after I paid. They locked messages and keep telling me to buy credits every time before I could read a message. These people scam us indirectly and it's annoying.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2021
Alexander S. Dating.com Rep
over a year old

Dear Mary,

Thank you for your feedback.

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to ensure you have a safe and enjoyable time on our site. Plus you receive a lot of awesome features like anti-spam protection, constant updates, etc.

Please let me know if you wish to get more information about the website.

Poland
1 review
6 helpful votes
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Complete scam
March 1, 2021

I should have read all the negative opinions before signing up, as as they all turned out to be true! I suggest that anyone that reads this opinion and that is tempted to sign up, learn from someone who already tested it - you will save yourself a LOT of money and frustration! The site is a COMPLETE SCAM: interestingly, the majority of men are doctors (mostly plastic surgeons!), lawyers or architects. This I could even believe, but then the profiles just started falling apart. I found one man especially interesting (wish I had listened to my initial gut feeling - "too good to be true") - we had a 9hr time difference (California and Europe) and the guy would write in the middle of the night, and when asked about this - tried to convince me that he had a "night project" and that's why he was not sleeping (BTW, he was the owner of the company and apparently had offices across the world, and yet had to do the night shifts - yeah, right!). After a while I started to "worry" that the poor guy wasn't sleeping at all! Then he "got Covid" and said he was in-and-out of hospital, that's why he would be offline for extended periods of time - as far as I know, when you have Covid, you need to stay in isolation and not change your whereabouts each day. And when I asked about direct communication, he came up with half-a-dozen excuses why it was not possible. And I confirm that their accounts are handled by 2-3 different people. One day he would quote poetry, the next would write as if English was not even his native language (he is supposed to be American).
I also went to the trouble to read "positive" reviews about this site and guess what: at least a few of them were identical, although supposedly written by different "satisfied" customers.
By the way, chances are that if anyone has a free membership sponsored by this site (please note the small print under the profiles), they are most likely hired by the website to con people feeling lonely and vulnerable, and extort money by encouraging you to buy additional credits - in order to read their "love letters". Isn't that considered as fraud and illegal?
STAY AWAY!

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2021
Alexander S. Dating.com Rep
over a year old

Dear Malgorzata,

Thank you for your feedback.

Let me mention we never honor any misuse of the platform and if we come across such a case we take severe action against such a member.

Our moderation and verification teams are always on it.

People do need some time before get closer and disclose any kind of personal information. Don't be in a hurry.

However, if you have any questions about any member, please let me know.

Costa Rica
1 review
1 helpful vote
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It's a scam!
February 25, 2021

Ghis site is a huge scam! With $ 22,99 you can only write a few words and again they ask to pay... They should feel ashame taking advantage of people feeling lonely, looking for a new love!

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2021
Alexander S. Dating.com Rep
over a year old

Dear Christiane,

Thank you for your feedback.

Apparently, all the purchased credits have been successfully spent. I kindly advise you to use chats instead of emails. We have also a welcoming credit package waiting to be added to your account. To receive it and more information about prices and services, please reply and let me know.

VE
1 review
0 helpful votes
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Dating!
January 24, 2021

Almost all of my friends are using dating.com due to various reasons including its affordable package, real profiles plus if you are lucky enough than you can meet your girlfriend as well. Moreover, if you have any issue than you can get your problem solved within few minutes. So, I always recommend dating.com over other online dating platforms.

Date of experience: January 24, 2021
Bangladesh
1 review
0 helpful votes
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Excellent
January 24, 2021

I cannot let you know about the impact of dating.com in my life. I was living a dumb life and the dating.com bring happiness in my life. It helped me in making my partner who is not only funny but gorgeous as well. We both love talking with each other for hours.
She is a sweet lady who is living in Mississauga and I am living in Iowa. I was planning to meet her but due to my office duties and responsibilities, I was unable to visit her.
I am planning to take a leave of 5 days and meet her somewhere in hotel or apartment. She is waiting anxiously for me.

Date of experience: January 24, 2021
Canada
1 review
1 helpful vote
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Scam site
February 21, 2021

The photos online are stock photos they are nice to look at but they are not the ones chatting with you! You will notice that most guys have poor grammar it's because they are poor and do this as a job

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2021
Alexander S. Dating.com Rep
over a year old

Dear Chelsea,

Thank you for your feedback.

Could you please tell me what made you think so?

Let me mention we never honor any misuse of the platform such as pictures - if you come across such a case, please let me know. I will pass it on to our moderation team to take action.

South Africa
1 review
5 helpful votes
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One of the worst dating websites ever! They keep on asking for money or you can go nowhere... i spent money on meeting people... not even to know them!

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2021
Philippines
1 review
9 helpful votes
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I found the person on Instagram and his real name is WALTER VICCA. He is an actor and model in Brazil and not a Gynecogical Surgeon in Berlin. Infact all of the pictures used at Dating.com were just lifted on this actor's IG account. His son's name is Jonathan and not Walter, Jr. For all the misrepresentations made by this company and its partner handling the curated subject, I think all those who have been used and victimised by them are entitled to a refund. This is the only one I saw that has given a VERY ACCURATE and detailed information that this is indeed a SCAM, no less. Dating.com always boastS itself on saying that they take issues on fake profiles seriously. What now?

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2021
RU
5 reviews
21 helpful votes
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Date.com shares fake accounts with 80% corrupt asiandate. I was burned by two girls on asiandate, the bottom rated asian site. I paid for $100 gift and card to send my uncensored contact information. After the girls talked me into spending for contact, they flaked and relationships stopped. They are still on asiandate site but would never give me their information. Then, surprise! They both end up on Dating.com with nearly same profiles and same names. They are proven fake. I quit them and went to shabby, non-slick site called trulyasian because they don't censor and personal information is freely exchanged. Beware of all dating sites that don't elucidate exact policy about connecting in real world. Beware of the ones that charge expensively, because it is indication that they are milking your presence by making success impossible. Take care to notice when some women are great chatters, but sometimes they are not lucid and don't answer specific questions. This means the shift has changed and the new replacement (male of female) has no memory of past words. Sentiments make easy disguise and so does cheap sex talk. Beware especially of all who claim wealth. Dating.com is no exception; if you read their disclaimer they tell you that "validated" girls come packaged by other local companies. They all take a cut and like all businesses care only about maximizing profits, no loyalty for customers, male of female.

Date of experience: January 20, 2021
Hungary
2 reviews
16 helpful votes
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I have spent so much money on this site for just chatting with free members who offered me real feelings, but for some fake reasons could not meet live or were not allowed to exchange e-mail addresses. This is so sad that people use others' feelings to make money.
I have attached documents about the lies I have received. A free member said he paid, proceeded feelings for me just to make me chat, and lied about his nationality. Then when the operators I talked to changed each other, the New one did not remember anything from the previous conversations. He even admitted hacking an e-mail, so I made a report to the police.
Oh, and I have reported the issue to the site, and they promised to investigate it, but they are liars, too. The whole site is a group of scammers.

+10
Date of experience: January 20, 2021

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.


dating.com
New York, NY, United States
+438