DateMyAge is a scam. They charge per sentence you send (once you hit return) and per minute for voice messages (£4) and video chats (£10). Paid staff on the platform keep conversations going to drain your credits, and they refuse to chat off-site because they're paid to stay on the website. One conversation can easily cost you £100. Avoid this scam!
Stepping into the world of online dating, I was geared up for a journey of connection and discovery. However, the absence of an incognito mode turned my venture into a mixed bag. While I appreciated the transparency, the lack of privacy options left me feeling exposed, detracting from the overall experience. On the flip side, the exclusive content available for premium members was a game-changer, offering insights and perks that enriched my journey. This treasure trove of information and tips made navigating the complex world of online dating more rewarding, providing a glimmer of hope in a sea of uncertainty. Despite the setbacks, the exclusive content served as a beacon, guiding me through with determination and resolve.
Dear Shery, Thank you for your in depth review of the platform. I am assuming you are worrying about your privacy thus the question in privacy, No worries, We have implemented a number of measures to protect your data including:
Data encryption: All customer data is encrypted both in transit and at rest.
Access controls: Only authorized personnel have access to customer data.
Vulnerability scans: We regularly scan our systems for vulnerabilities and take prompt action to remediate any that are found.
We currently have no incognito within the website but you are most welcome to use a browser that offers so when browsing the site.
I hope this clarifies your privacy concerns.
I don't know whats goin on withyou guys,i keep trying to confirm my email but you're not senting me the link no in spam and, help me here, I am a longtime member and i enjoy using your website after so many months this is the firt time you make my head ache, i have a partner wa8ng for me here you have to help me! I like to chat noww
Hi Range R.,
Thank you for sharing your concerns. I'm sorry for this difficulty. Have you checked your spam or junk folder? If not yet, please do, and if still no avail. Unfortunately, I'm not able to locate your account using your name here to check the current status of your email. Please reach out to us at support@datemyage.com if the issue persists for further assistance.
In this whirlwind of social interactions, where every day is an opportunity for new acquaintances, regular updates and improvements to the site feel like a breath of fresh air to me. It demonstrates the platform's commitment to grow and evolve with us, its users. While the lack of tools to analyse compatibility might seem like a disadvantage, I find that this is the beauty of being able to explore and discover if we are a good fit for each other.
Hello Wendy! Thank you for choosing our app to be part of your journey! We hope you continue enjoying the app! Will there be any suggestions for improvement, do let us know. :)
I found my love on a dating site thanks to Datemyage!
As a visually impaired person, I've always had a hard time navigating complicated websites. But Datemyage was an exception! Its user-friendly and thoughtful design helped me easily create a profile and start my search.
Its 4-star rating is fully deserved. Here's what I particularly liked about it:
Pros:
* Great design: The site is clear, attractive, and no-frills, which is perfect for the visually impaired.
* Benefits: I found true love!
* Convenience: Registration and navigation was very easy.
Cons:
* Slightly confusing personal account: There were a few extra details that I didn't understand what they were for. But that didn't stop me from using the site effectively.
Overall, I highly recommend Datemyage to anyone looking for a dating site, especially the visually impaired. Its accessibility and simplicity has made my life so much easier. I have already found my soulmate and I am very grateful to Datemyage for that!
Dear Ping, We appreciate your thorough and detailed review. We are delighted to learn about how it is going for you. We wish you best luck in your blossoming journey of finding the one. We will on the other hand keep improving to provide you and the rest the best service you deserved!
This dating site leaves a positive impression. I have met a variety of people here, and most of them have been adequate. However, I have not been able to find a mate yet. Perhaps it just takes a little more time and effort. Okay, its good, but there is still room for growth.
Hello Annamae! Thank you for choosing our app to be part of your journey! I also highly recommend that you add your preferences in "I'm looking for" section to eventually find the right one for you! We hope you continue enjoying the app!
Here I found a great opportunity to organise something truly my own, to create my own events. It's like fantastic, inviting exactly the people you're interested in. But here's the navigation... Why is it so complicated? The unintuitive menu layout makes you waste time searching, even though once you figure it out, the possibilities are almost endless.
Hi Lanell, We're glad to learn that you are enjoying the large array the platform has to offer. And if some navigation issues are encountered as you have mentioned, fell free to contact us at support@datemyage.com for urgent assistance. We wish you the best in your journey of finding the best match through our platform.
I often get approached, and men look good, but it costs too much to chat. Is the vetting process really thorough? Suspicious people are on here…proceed with caution.I have cross referenced profiles with image apps and handsome catfish, which I reported. Caveat Emptor. Don't hemorrhage money getting played.
Thank you for sharing your concerns. I am very sorry to learn that we're not able to meet you expectations.
I would like to begin by giving you the full assurance that we don't condone any kind of wrongdoings in the platform, which is majorly the reason why Anti-scam policy and some preventive measures like Profile Verification are strictly in practice.
It is totally understood that you find some members suspicious over the fact that they have professional careers, We are definitely not invalidating your judgment as you are fully entitled to your own opinions, but please be informed that finding the one has no boundaries and we as a communication platform is an advocate of such. Members' profession cannot affirm to someone being a fraud or committing fraud, However, despite our best efforts, there is no such thing as a perfect community thus if any of the member made you suspicious particularly the one on your screenshots, Please don't hesitate to report us at support@datemyage.com. Furthermore, iIf you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name.
You may also want to consider seeing it for yourself by doing a Video Chat with them.
I am so glad I decided to try this dating site! I have found everything I was looking for and more. The dating possibilities here are really endless. I especially liked the wide audience - everyone can find someone who matches their tastes and interests.
The site also runs like clockwork, which is really handy. I appreciated the many features that made it easy to filter and find suitable profiles. The interface is friendly and intuitive, which made using the app even more enjoyable.
But most importantly, I've met some amazing people here that I'm really interested in chatting and spending time with. To be honest, I wasn't expecting such a variety and quality of profiles. Thanks to this site, my life has been filled with new impressions and opportunities. I can't help but recommend it to anyone who is looking for something special!
Dear Maida, We’re really grateful and appreciate you taking the time to share your rating and feedback with us. We're glad to learn that our site filters make your journey exciting! We'll for sure aim for more improvements as we only want to offer the best for our valued members like you. Thank You.
There are great people there but expensive to message. This is only site that charges by time as all other date sites are by the messages sent.If you wait for a response it gets even more expensive. Staff are indifferent to complaints and don't really care giving lip service only to complaints. I found someone but she is wondering why I am out of touch due to their defective and malware infected payment system they don't care to get fixed. Promises of return phone calls don't happen.
Bros, let's look at this dating site from a mechanical point of view. I couldn't agree more, the extreme sports chat room is the place to find your soul mate. Add to that the partnership programmes with restaurants and cinemas, and the romance is on! But why don't the controls respond to touch screens? And these difficulties with changing data are just nonsense, it shouldn't be like this, people!
Hi Georgeann, Thank you for taking time to send us a review. We'll for sure aim for more technical improvements. However, if you need further help regarding such issue, you can always contact us at support@datemyage.com.
This site caters to lonely people looking for some kind of friendship/hookup. What they don't know is that any communication winds up costing you. It appears that most of the women posting are shills for this offshore company that makes money by enticing gullible people to buy credits to chat or view or email and also has the participants asking the gullible for "presents' like flowers for a highly inflated price. I have to believe that many women are not only fake on this site but are duplicitious by trying to get you to spend more money. Most likely they are either getting a commission OR they are phonies and the real person you are talking to is either a Chinese guy in Singapore or someone else who has a really poor grasp of English grammar.
I was on this site for more than a year in a relationship with a model called Leandro (48). He always sent sweet emails and messages but could never give me his contact details. He did video call me a few times to make the relationship seem authentic. I became suspicious when he could never remember what we'd discussed and discovered lies about so many things. Then the relationship could never progress because of all excuses he had relating to his job. It was clear that he worked for this dating site. Be careful. You pay for fantasy relationships here. I wrote to the dating site but never received a response…
Hi Christine,
We sincerely apologize for the experience you've described, and we understand the frustration and disappointment it has caused. At DateMyAge, we are committed to fostering an authentic and safe environment for all our users. We take allegations of fraudulent activity and misleading interactions very seriously.
If you've encountered suspicious behavior, we strongly encourage you to report these profiles so we can investigate and take the appropriate actions. We regret that you did not receive a response from our support team, and we want to ensure your concerns are properly addressed. Please reach out again at support@datemyage.com, and we will prioritize your case.
Your feedback is crucial in helping us uphold the integrity of our platform, and we are continually working to improve the experience for all members. If you have any further questions or need assistance, our team is here to support you.
DO NOT GIVE THIS SITE YOUR CREDIT CARD INFORMATION. They will rob you blind with totally deceptive pricing practices. And most of the profiles are obviously fake. And forget about reaching anyone in customer service.
TOTAL SCAM SITE.
Hi Leslie,
Thank you for taking the time to share your experience. We are deeply sorry to hear that you feel this way about the platform. Your concerns regarding pricing practices and the authenticity of profiles are extremely important, and we take these matters seriously.
We regret any confusion caused by our pricing structure, We deeply regret any misunderstanding. Please be reminded that Our platform uses a method called Pay per Use. As a result, you should refill your credit balance to continue interacting/Chatting with members once your membership credits ran out. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.
Regarding fake profiles and difficulties with customer service, we understand how frustrating that can be. We are actively working on improving our customer support accessibility and implementing more rigorous profile verification processes to ensure members can have more authentic interactions. If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
Here is a separate response regarding your card detail concerns,
We understand how important the privacy and security of your card details are, and we take these concerns very seriously. Protecting users' financial and personal information is a top priority.
Here’s how we aim to ensure the safety of your card details:
Encrypted Transactions: All payment information is encrypted using secure methods (such as SSL encryption), ensuring that your card details are protected during transactions.
Third-Party Payment Processors: In most cases, we use trusted third-party payment processors to handle credit card information, which means we don’t store your payment details directly on our platform.
Data Protection Compliance: We comply with all relevant data protection regulations (such as GDPR, PCI-DSS) to ensure that your information is handled with care and kept secure.
Privacy Policy: Our privacy policy outlines how we handle user data and protect sensitive information. We encourage users to review it for complete transparency.
If you ever feel uncertain about the privacy of your details or notice any unusual activity, we urge you to reach out to our support team immediately for assistance. Rest assured, we are committed to safeguarding your information.
I was member of the site for 20 minutes, its the same concept as charmingdate veronicalove, you pay for credits, and the models get commission of all the money you spend on credits. If your IQ is 60 and above you can see its one big scam.
Dear Jens,
Thank you for sharing your thoughts with us. We appreciate your feedback and understand your concerns.
We take reports of suspicious activity seriously and have measures in place to verify user profiles. However, we acknowledge that there can be instances of misleading interactions.
If you encounter profiles that do not seem genuine or if you have any doubts about the authenticity of a user, please report them along with relevant details to our customer support team at support@datemyage.com immediately. We investigate such cases thoroughly and take appropriate action to uphold the integrity of our community.
This site broke my account. I filed chargebacks with my bank. Hopefully I get my money back. There is such a thing called reasonable when you purchase something. This site is out of this world and disgusting. Very shameful
Dear Member,
We're sorry to hear about your experience and the inconvenience caused. Ensuring a positive community experience is paramount to us And we take your concerns seriously.
We encourage you to reach out to our support team directly at support@datemyage.com with much elaborate and relevant details so that we can investigate the issue with your account and assist you with your concerns promptly. Your satisfaction is important to us, and we are committed to resolving this matter to the best of our ability.
Thank you for bringing this to our attention, and we apologize once again for any frustration this has caused.
This site is nothing but a scam site full of fakes, frauds, and phonies. I was bombarded with obvious fake messages attempting to lure me to video or to send 'letters' which, of course, all cost a great deal of money. Stay completely away from this site as it will do nothing except take your money and leave you with nothing but empty promises from what appears to be AI generated fake profiles and messages.
Dear David,
Thank you for sharing your concern. We are sorry that your experience with our app is not satisfactory as you have received many messages. It's apparently a sign that many members are attracted to you, but that doesn't necessarily mean you have to entertain them all. You have to choose the members you are interested in and we provide you that freedom. Don't doubt yourself, they might find you attractive and therefore give you genuine compliments.
And in fact, communicating on the platform requires a certain amount of payment, which you can use as an investment to start conversations with members and ultimately build a relationship with them. Using certain services costs a fixed number of credits. If you run out of these, the site will ask you to top up your profile in order to continue chatting. And one of the reasons why it may seem expensive is that we invest in some aspects, especially working with teams that ensure the safety of members. We have anti-fraud policies in place to protect members from fraudulent activity. So if you encounter a suspicious interaction or profile, please do not hesitate to report it to us at support@datemyage.com as soon as possible.
I started 2 weeks ago. I was flooded with emails and messages almost immediately. There is one popular member who sends me daily emails, messages when normal peo0la should be asleep, and is online 24 hours a day. His messages seem to mirror back whatever I wrote. Each email costs 20 credits, so daily, sometime 2, plus messages has cost a smell fortune. Some I didn't even authorize, just got a recipt! $1000 in 2 weeks, this is exploutave and shameful.
Hi Erin,
Thank you for sharing your experience. I understand how upsetting this situation must be, and I appreciate the time you've taken to explain it in detail.
We also understand that receiving excessive message scan be overwhelming. Your feedback helps us in our ongoing efforts to create a positive and trustworthy environment for all our members. If you encounter any suspicious activity, please report it to us at support@datemyage.com immediately so we can investigate further.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. Once you run out of credits, you will have to top up to continue using the services. To maximize savings, select larger package as they offer reduced rate/credit.
Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For more info, email us in the email address mentioned above.
It's a scam to get your money. They use models and pay them. The way they get paid is by a per centage of the credits you spend on them. A message costs about $5 and the model gets a cut of that. They will never give their phone number or email. If you send your number or email it is deleted from the message. Want to try it? Go ahead but you will not get anything personal. It will be all generic messages. Ask a specific question and you will never get an answer to that question.
Dear Leonard,
We appreciate your feedback and take your concerns very seriously. At DateMyAge, we are committed to providing a trustworthy and enjoyable experience for all our members. Our goal is to connect people meaningfully, and we work diligently to ensure that interactions are genuine and respectful.
We understand your concerns regarding messaging and would like to clarify that all communication policies, including content moderation, are in place to ensure the privacy and safety of our members. As for our credit system, We deeply regret any misunderstanding about the inapp costs. Do be reminded that Our platform uses a method called Pay per Use. Pay per Use means that every operation would require a credit balance. All of this information was provided on the purchase form and is always available in the terms of use agreement that was agreed at upon your registration.
Furthermore, If there is any interaction/s or profile/s or acativity/ies that you feel suspicious about, Do report it to us along with relevant proof at support@datemyage.com.
It was going great, that is until the site started asking for high monthly fees. Also, a lot of the profiles seem to good to be true. 🤔
Hi Keisha, We understand your concerns regarding the pricing and the lack of transparency about gift costs. However, it is important to note that the rates are fully details in the Terms of Use Agreement which was agreed with upon registration. To save up, You may consider bigger credit package, they cost lesser per credit And stick to using online chat, It's cheaper.
Regarding some profiles, Kindly be informed that we take your concerns very seriously, as our goal is to create a safe and genuine environment for all members. If you do not want to worry about the legitimacy of members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
Overview
DateMyAge has a rating of 1.1 stars from 323 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 648th among Dating sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tess,
Thank you for sharing your concerns. We're sorry to hear that your experience on DateMyAge didn't meet your expectations. Our app prioritizes safety, and we take allegations of fraudulent activity seriously and investigate all claims in line with anti-scam policy. Helping our clients write their success story is our intention.
Our credit system is designed to offer flexibility in how members engage with the platform, and all charges, including those for voice and video chats, are clearly communicated upfront. Audio message costs 10 credits each and two way video chat costs 6 credits per minute.
While we do aim to maintain a safe and enjoyable environment, we regret that your experience was unsatisfactory. If you'd like further assistance; would like to file a complaint against a specific profile or clarification, our customer support team is here to help at support@datemyage.com.
Thank you again for your insights, and we wish you the best in your future endeavors.