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DateMyAge Reviews Summary
DateMyAge has a rating of 1.1 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 642nd among Dating sites.
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Absolute scam! Insanity!fake profiles, awful customer support! PLEASE be AWARE! Fake and scammers!
I hardly had a chance to engage in any meaningful conversation on this platform, yet they persistently demand more and more money, insisting that being inactive should come at a lower cost. However, every time I log in, prompted by an alleged message, there's an individual on my screen who clearly observes me, and I'm unable to disable this intrusion. It's a blatant violation of my privacy, and all I've received for my $40 investment is sheer disappointment. I'm absolutely livid, and it's becoming evident that this website is nothing but a scam.
Hi Anne! Thank you for the review. I am sorry that our premium rates left you with such doubts. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the ground of anti-scam policy, please do not hesitate to report it to us with relevant details at support@datemyage.com for urgent assistance. Once that member is proven to have committed any fraudulent activity in the platform, a refund for all credits you have spent in communicating with them will be refunded, given that such accused member is verified.
Had a friend get roped into this and it was horrific. They drained her bank account, maxed out her credit card. They sent her fake profile chat from a "too good to be true" guy that would only talk to her on the site and not call her or text her in real life. They coarced her through love bombing to spend more money on emojis and communication in order to keep her spending her money. It was a team of bots chatting to her through the night keeping her hooked and in a loop of spending more money, like a casino taking advantage of gamblers. This sight is a total scam desigbed to prey on vulnerable older people seeking love and connection. Do not use this sight. They need to be reported and get shut down, it's horrific.
Hi Dayna, Thank you for sharing your feedback. We are sorry that your experience in our app is not satisfactory over the fact that you developed some suspicions in some profiles.
While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. We understand that messages such as those you’ve mentioned to be using flowery words may sound suspicious to you, but I want to put emphasis that most members will really do the best they can just to catch someone’s attention as they are here in the platform to find their potential or future partner.
But, we definitely are not denying the fact that datemyage is not a perfect community and despite all our efforts and the strict implementation of our anti-scam measures, there are some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at support@datemyage.com for further assistance and to provide you a much detailed information of your billing concerns and credit expenditure statement.
They stipulate that you purchase a long-term membership to contact your potential matches. When you see that these matches are nothing more than bots they don't let you cancel. I am not seeking for anyone anymore and I don't need DateMyAge, but I still can't cancel my premium membership. My profile is still active although I contacted DateMyAge customer service thousands of times and requested to remove it. Moreover, these fraudsters are still trying to charge my cc.
Hi George! Thank you for the review. The app assures to provide premium communication platform to our members by investing utmost priority in their safety, thus the prices are a bit expensive. If there is any interaction that you feel suspicious about, Please report it to us along with relevant proof at support@datemyage.com for further verification. We are also eager in checking your profile regarding your cancellation request.
I have been on a lot of dating sites and this is by far the biggest scam I have ever seen. First and foremost, the cost is atrocious you pay for a subscription and then on top of it you have to purchase credits to even talk to anybody. Like what is the subscription feet for, and the subscription is already twice as much as any other dating app. There are all of these unreal looking people with verified logos who seem to talk up the app and the logistics as security measures. It's the weirdest thing I've ever seen. Men don't talk like that. In addition, sometimes the responses don't match the conversation. Or the responses will refer to the person in the third, which leads me to believe it's some AI bot generated ish.
The layers of conversation and paying twenty credits to see a picture or an email is robbery.
This is a gross app.
Hi Jan, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of our services. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
This website does not care about providing great customer service. I requested a refund and it was denied. I renewed my credits and it only lasted an hour. I've been on other dating sites that charged a monthly fee for unlimited texts. I don't recommend date my age website because I've been struggling with them since last year
Dear Maria, I understand that our response came in a delayed manner which we are sincerely sorry for. At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services.
On a positive note, I hope this billing concern has been already resolved with the results in favor to your desired outcome. If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at support@datemyage.com.
I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response in such regards. Thank You.
What a ridiculous waste of time! My matches were either downright odd females or bots or drama queens. There are also bunch of scammers, since there is no vetting. Now I only use sites which vet profiles. But I learned this lesson the hard way, having wasted my money and plenty of time on DateMyAge, trying to find a gem among scammers, bots and weirdos.
Hi Colin, Thank you for sharing your concerns. I am sorry if the premium communication rates left you with doubts and disappointment. It may not be the cheapest but you get anti-scam security as we monitor activities that portray any misuse of platform. We support all anti-scam measures and we work the best we can to ensure a safe community, however, there may be some members who breach the policy and go on with a different intention, thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at support@datemyage.com. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.
I'm so glad I didn't spend my money. Each "letter" is ridiculous and each photo is definitely not the person who wrote the letter. AND, complete morons, put the same photo of a man with a different name and different letter. I hope you don't get fooled by this total bs of a site.
Hi Valeri! We are sad to know that your experience in the app was not satisfactory. One of our top priorities is the safety of our members thus we are partnered with a team that ensures our anti-scam policy is in practice. Do report any fake profile suspicions along with the supporting materials at support@datemyage.com.
I was bombarded with men wanting to chat. A lot of Asian men. A lot of younger men too. I'm 76! Weird!
Hi, We appreciate your feedback. We are very sorry for the difficulty. Have you tried changing it manually in your profile description or in "I'm looking for" section? If those factors are set up right and still wouldn't work, I would best suggest that you try the manual "Search" or "Let's Mingle" options. For further assistance, Please contact us at support@datemyage.com.
Right off the top, you are going to be hit with all kinds of potential partners. Be careful. This website will suck the life out of you with payments, regardless of what you've requested. On the same day, this site charged me $99 on the same day and wouldn't give me a refund, There are better dating websites out there.
Hi Deborah! Thank you for leaving a review. As a communication platform we provide different kinds of premium services, video chat, online chat, audio messaging, etc. that helps connect likeminded people. The prices vary depending on the service you are using. For instance, online chat costs 1 credit per minute. You can try it instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For more info, email us at support@datemyage.com.
The whole purpose of this site is to buy credits which are expensive and difficult to understand what actions cost. For example it says 1 credit to chat and 10 credits for a letter. I didn't see a difference and the credits are charged for reading a message plus sending one. You get "hundreds" of messages. In addition, the terms say some members get compensation from the company.
Hi Donna! Our app is not the cheapest, check what you get for it: anti-scam protection, constant updates, etc. Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For more info, email us at support@datemyage.com.
Almost everyone looks like a model….come on now how can everyone on this site be beautiful….looks like a scam to me.
Hi Shree, Datemyage.com is at the forefront of the dating world and offers unmatched global reach. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please contact us at support@datemyage.com for further details about the app.
All male 'daters' are employees of the website, faking they are after a relationship and interested in you. When you ask them for email or social media they all refuse or dont use Facebook or any social media, some 30 men where chatted when subscribed and none use social media or email!? They all prefer spending money on the dating site chat instead for free social media or email? That was a huge red flag after the first day of using this website
Then the prices are out of this world like 10c for a chat message or 1Eur for a mail message (even reading it) or 2Eur/min for a video chat. So if you say hello how are you? - that's 10c off from your money funds. After paying the first 50Eur you drain them in a day. All men, good looking, perfect US English, lure you that they are interested to know you, but none are dating people, as I said employees of datemyage working from home.
Then I turned off automatic payment per month but I was still charged a monthly membership of 70Eur, without 3DS verification from my VISA company or any confirmation step. I just recieved 69Eur has been deducted without any verification. I supposedly deleted my account and not an email to confirm this and probably they will deduct some other money. I had to block the card (=more hassle, more expenses). Pity that I did not check the validity of this website. Pity it comes a sponsor add for google!
For the complete record, I paid a membership for my friend (female) in order to search her a mate but lonely she remained and I lost 120Euro or more!
Dear Stephen,
We appreciate you taking time to share us your experience. It sounds like you entered into this experience with an open heart and genuine intentions, which is truly commendable. Unfortunately, things took a turn towards excessive costs and expectations that didn't align with your initial expectations. Indeed, using certain services costs a fixed number of credits that you buy separately from membership. On the surface, Once you run out of credits, you will have to top up to continue using the services.
While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations whether it be video chatting, sending presents or virtual gifts Or chatting. We provide full freedom for members like you to decide on such. Sending virtual gifts, messages etc, should lie on your own discretion, However, if you felt like any of the member is forcing you to doing something that you don't wish to, you can always reach out to us via email, as such action is touches one of the grounds of our Anti-scam policy. Having said so, we will appreciate it if you can send us the following information through our email support@datemyage.com to act accordingly in this concern:
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles
Thank You.
DONT DO IT! It's a scam, most of the profiles are not real ( made up of these "POPULAR MEMBERS) magazine perfect pictures of beautiful models that just want to fall in love - all from foreign countries). They charged for the monthly membership and then you get charged for every message you send. Then these fake profiles "POPULAR MEMBERS" are actually shareholders trying to get you to spend money. I've tried to contact customer service through email and phone ( don't answer their phones or allow to leave a message) to delete my account and I have received no response. Why not have a real app with real people instead of scamming people out of their money. CRAZY!
Dear Andy, Thank you for sharing your experience. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. One of which is the Anti-Scam Policy to protect you and make you feel secure on our site. But, we're not denying the unfortunate fact that despite such efforts there were members that still commit wrongdoings, that is why we strongly encourage you to submit the relevant details regarding this experience.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member will be issued, given that they have verified accounts.
Please know that you're not alone in encountering such situations.
If you ever feel like discussing your experiences further or need any support, please don't hesitate to reach out to us at support@datemyage.com. We're here for you every step of the way.
It's not that I expect nothing but perfection, but DateMyAge is all about bots and fake profiles. All you get is vague messages with no follow-ups. It's a waste of time and - if you purchase the paid subscription - it's a waste of money. It makes me believe there are no decent dating sites which actually bring lonely people together.
Hi Sean, I am sorry to learn about your feeling towards the platform. Communication services in the app has to be paid using credits. I assure you that spending money on the site serves as your investment in connecting with people in a safe community. If you encounter any interaction that portrays wrongdoing that apparently made you conclude the platform as scam, Please contact us at support@datemyage.com
Hi girls,
It's your girl OK. Letting you know this is sad but all the guys I have spoken to on this site so far are scammers. Now let me break it down I met one specific doctor on the 28 th of July. Mentioned he was frm Michigan. I was talking to him for almost 3 weeks when he asked me to send him 200 $ on and ebay card. He said he was in Singapore on job an orthopedic surgeon and his son Steve had nothing to eat. Now. I deleted this expensive rip of site and went to dating.com. I have been there for 2 weeks when guess what he on the new site with 2 profiles. So he send me a message from both profile. I responded and asked why does he want to talk to me on whatsapp. Now his 2nd profile I started to be chat with him. I wanted my pic. So I sent it to him. His name is the same but his son's name is Kelvin. He saying he from Baltimore and working as a dr for th UN in Ukraine kyviv. He a joke. After I sent him my pic. Are you telling me he did not recognize me. He started saying I love you and want to marry you. He a liar, cheater. I think he claiming to be a widow that his ex wife Vera died of a blood cancer. What a joke? Ladies I am going to share more of my exploits as I exposed the nasty cheaters.
Dear Member,
We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we are not denying the unfortunate fact that despite such efforts there were members that commit wrongdoings, that is why If you think a member is fake, report is to us through the email at support@datemyage.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperations will be so much appreciated.
Do not download this app. It is a waste of time and money. You are limited to less than 30 minutes then they cut you off and you have to repay. It's the worst app in history. That's why their ratings are so low repeat do not download unless you have money and time to waste, I would never recommend this app to no one it is the biggest rip off of apps of any kind that ever dealt with i'll learn the hard way. I'm warning you before you waste your money. I should have went by their ratings but it sounds so tempting on the TV to find out it is a big rip off.
Hi Sharon, Thank you for your review. I am sorry if your attempt of finding the one didn't work. I would like to reassure you that spending money does not go to waste because, it serves as your investment in finding a partner that you can live with in the future. To save up, pick bigger packages, as you pay less due to a lower rate per credit. For detailed explanation, Please contact us at support@datemyage.com.
I've been in the website for 3 weeks and am a non payer, so I'm very restricted to only seeing the first message and only allowed to reply to it once. If I try any further contact, a big sign comes onto the screen saying I need to buy credits to continue, so all contact ends. They said that we are not allowed to put any personal contact details into our one allowed message or we will be banished, but I broke their rules and included my email and received absolutely no replies, even though the men appeared very keen, so they are all fake, just to get us to pay a lot of money for non existant people. The live help doesn't work and emails to the staff who send us the email notices, don't reply to any emails I send them. My profile photo is below.
Dear Ilona, Thank you for sharing your experience to us. It sounds like you entered into this experience with an open heart and genuine intentions, which is truly commendable. Unfortunately, things took a turn towards excessive costs and expectations that didn't align with your initial expectations. It's essential to prioritize your own well-being and financial security above all else.
Please know that you're not alone in encountering such situations. Many individuals navigate similar challenges while seeking connection and companionship. It's all part of the journey of life, filled with lessons that help shape us into stronger, wiser individuals.
While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. We provide the full freedom for members to choose who they want to communicate with and when they would like to put a pause on it. The same as when exchanging contact details, depending on a mutual decision, members can exchange it through video chat or present delivery as soon as they wish too however, it as mentioned initially it has to be a mutual decision. Furthermore, We would like to clarify that in the platform earning money or asking for it is strictly prohibited. You only pay for the communication services that you are using and not for the match or their connection with you. Do be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. You can always email us at support@datemyage.com for further assistance.
I am appalled and furious with myself that it took me 48 hours to realise that I was being scammed on this website, by which time I had been conned into parting with a significant amount of money, just to keep in contact with a fake profile. The "person" concerned was charming, romantic, handsome and apparently very attracted to me. It was only when I told him I could no longer afford to remain on the website and even went as far as giving my phone and email details so we could keep in touch because he was so sad and didn't want to lose me, I realised by the fact he went to great lengths to keep me chatting on the website and totally ignoring my reasons for leaving and my contact details, that either he worked for the company or I had been chatting with a bot! Please don't be naive and as stupid as me…avoid this dating website at all costs.
Dear Kate,
We appreciate your review and fully respect your opinion. I am sorry to learn that you developed some doubts about the authenticity of the platform. While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. We provide the full freedom for members to choose who they want to communicate with and when they would like to put a pause on it. The same as when exchanging contact details, depending on a mutual decision, members can exchange it through video chat or present delivery as soon as they wish too however, it as mentioned initially it has to be a mutual decision.
It is not new to us that there are a lot of negative reviews against the platform and we do take them with full respect as everybody is entitled to their own opinion. We also commend members like you for having such courage to report this kinds of encounter to us as we don't tolerate any wrongdoings at all.
In the pursuit of having a secure community we're doing the best we can to practice all preventive measures and verify activities within the app, thus If you suspect interactions to be concerning, we best recommend that you reach out to us immediately or find three dots while you are in chat with the member and click "Report abuse or scam" by doing that the profile is directed to Moderation for verification Or send us their profile information along with the supporting materials at support@datemyage.com.
As soon as you make a profile you get msgd from attractive people, but it's all fake. You need to purchase credits to chat. It's a scam.don't do it. I'm out.
Hi Gary! Thank you for your review. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chatwindow.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Natalia, Thank you for sharing your insights towards the app. I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone form of fraud. Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us. However, If you do not want to worry about any interactions in the platform, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.