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DateMyAge has a rating of 1.1 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 642nd among Dating sites.
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Una estafa los chicos q escriben se nota q son pagados por ellos, ósea no pasa nada es solo para para q gastes dinero esto es un descaro aprovecharse de las personas
Most of the profiles are fake and chat bots. Then, you think you sign up for a month, only for the "credits" to run out in two hours and then the only way you can continue conversations is to pay a TON more money. Plus, people of every age contact you and very few people "to date of my age" in the US. What a scam. Thank goodness I only wasted a couple of hours versus the thousands I now see in reviews some people have lost. How is this site allowed to operate?
Dear Me,
We’re truly sorry to hear about your experience and understand your frustration. At datemyage.com, we want to ensure transparency regarding subscription costs and messaging thus we made it all fully detailed on ther Terms of use Agreement which you have read and agreed on upon registration. We highly recommend rechecking and reviewing our pricing details and subscription plans to avoid unexpected charges.
If you believe there was an issue with your account or charges, please reach out to our support team with relevant details at support@datemyage.com.
We take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. We do offer refunds for messages exchanged with proven fraudulent accounts, provided the profile is confirmed as fraudulent.
Your feedback is important, and we appreciate you sharing it to help us improve the experience for all members.
Helaas voldoet deze site niet aan de zoekcriteria. Ik zocht tussen de 70 en 80 jaar in Nederland, maar kreeg 80% van de mannen uit Zuid Amerika en 60% onder de 50 jaar.
Vertaald in de app:
Beste Astrid,
Bedankt voor het delen van je ervaring en het spijt me echt om te horen dat de resultaten niet aan je zoekcriteria voldeden. We begrijpen hoe belangrijk het is om in contact te komen met mensen die aan je voorkeuren voldoen. Soms kunnen zoekresultaten worden beïnvloed door profielinstellingen of geografische filters, maar we willen je altijd helpen om de best mogelijke matches te krijgen.
Als je nog steeds problemen ondervindt met je zoekresultaten, neem dan gerust contact op met ons supportteam. We helpen je graag bij het verfijnen van je filters om relevantere matches te krijgen.
We stellen je feedback op prijs en we zijn er om je te helpen!
My hats off to datemyage. They figured the perfect online con. Sign on beautiful woman from all over the world. Have them entice men, and make it so, that the men can't get hold of the woman, and put them in faraway places to make it even more difficult. Then have these beautiful women entice you their words, so you want to believe. In the meantime, the site is racking up thousands of dollars as you respond. And the women are earning their keep. Then if you try to leave, or get the woman to go with you to another site, somehow, you're to blame. Then they will try to entice you back with kindness and guilt. Absolutely brilliant. The best conjob I've seen outside of a movie theater.
Dear Glenn,
We’re truly sorry to hear about your negative experience, and we understand your frustration.We are committed to providing a legitimate platform for authentic connections. We do take reports of suspicious or misleading activity very seriously, including concerns about profiles that seem deceptive. If you've encountered such issues, please report them directly to our customer support team along with relevant details at support@datemyage.com so we can investigate further.
We want all of our members to have a positive experience, so if you’re facing difficulties with your account or subscriptions, our team is here to help resolve those concerns as well.
Thank you for your feedback, and we hope we can address your issues effectively.
I have had a terrible experience with this organisation. I have consistently asked them to verify why the gouge $15 from customers to send a free email and then slug another $15 to read it when there free. I then asked them what legislation or regulation they were operating under and I was told they can do what ever they like it is there business. So if you want to be preyed upon and lose your hard earned money and be treated like you do not exist then go ahead and sign up.
Dear Shayne,
We’re really sorry to hear about your frustration, and we understand how disappointing this experience must be. At Datemyage.com, we strive to provide a genuine platform for connections and take reports of scams seriously. If you’ve encountered any suspicious activity, we encourage you to report it directly to us at support@datemyage.com so we can investigate further.
If you need assistance with your account or subscription, please reach out to our support team—they’re ready to help.
Thank you for sharing your feedback, and we hope we can address your concerns.
I was on this site for more than a year in a relationship with a model called Leandro (48). He always sent sweet emails and messages but could never give me his contact details. He did video call me a few times to make the relationship seem authentic. I became suspicious when he could never remember what we'd discussed and discovered lies about so many things. Then the relationship could never progress because of all excuses he had relating to his job. It was clear that he worked for this dating site. Be careful. You pay for fantasy relationships here. I wrote to the dating site but never received a response…
Hi Christine,
We sincerely apologize for the experience you've described, and we understand the frustration and disappointment it has caused. At DateMyAge, we are committed to fostering an authentic and safe environment for all our users. We take allegations of fraudulent activity and misleading interactions very seriously.
If you've encountered suspicious behavior, we strongly encourage you to report these profiles so we can investigate and take the appropriate actions. We regret that you did not receive a response from our support team, and we want to ensure your concerns are properly addressed. Please reach out again at support@datemyage.com, and we will prioritize your case.
Your feedback is crucial in helping us uphold the integrity of our platform, and we are continually working to improve the experience for all members. If you have any further questions or need assistance, our team is here to support you.
Date my age or date my match is A SCAM!
No one seems to know their physical location in NY is 416 East 85 street, 5A NY NY *******. I joined for $30, then they sold me credits for $49.99. I wrote 2 introduction helo's & it starts with need more credits! So i wrote customer service. " well … you sent a gift! You're out of credits! I replied i sent a heart with a 7 next to it; meaning thats 7 credits! Another SCAM DATING SITE. If anyone wants to meet me in NY, ill be there next month.
Hi Daniel,
We’re truly sorry to hear about your frustrating experience. We understand how important it is to have clear and transparent communication on the platform. If you feel that there has been a misunderstanding or issue with your credits or charges, please reach out to our support team at support@datemyage.com so we can investigate further and resolve the matter.
Your feedback is important to us, and we’re committed to improving the platform for all users. We want to ensure that every experience is safe, fair, and genuine. If you have any further questions or concerns, we’re here to help.
I was one of the victims of this fraudulent website. Right after I subscribed, 4 other members showed interest on my profile and started taking, sending images, videos, everything they could do to make you spend more "credits" $$$ - NONE of them wanted to talk to you out of the platform OR wanted to meet you in person or a video call. After spending almost $300 in credits, I realized by the conversations I was talking to fake people. They were all behaving the same way. They would just make questions about you, emphasized your qualities but never say anything about themselves. That was the pattern. I contacted their support team. They denied to investigate, did not refund anything or take action to investigate our conversations and those profiles. I received 4 different emails from their customer services saying their platform was safe, secure bla blah blah bla. And NOTHING WAS DONE. No matter how many times I tried to explain the situation, they replied something NOT related to the issue I related. Such a bad experience. Don't waste your time and money on this website.
Hi Dan,
We are truly sorry to hear about your experience and understand how frustrating this must be. We take reports of fraudulent activity and misleading interactions very seriously. Please know that we are committed to providing a safe and genuine platform, and we regret that we didn’t meet your expectations.
If you feel that you've been misled or treated unfairly, please reach out to us again via email providing the list of details mentioned on the email you have received (attached on your review as a screenshot) so we can thoroughly review the situation. We’re here to help resolve any issues and ensure your concerns are properly addressed. Your feedback is invaluable, and we are continuously working to improve the user experience.
Just do a Google photo search and you will find the model that has had their photos copied and pasted. What a joke! Zero stars if it were available!
Hi Cheryl,
We’re really sorry to hear about your experience and understand your frustration. We take reports of profile misrepresentation and fake photos seriously. If you’ve come across any suspicious profiles, please report them to our support team at support@datemyage.com so we can investigate and take appropriate action.
Your feedback is important to us, and we’re committed to maintaining a genuine and safe environment for all users. If you need any assistance, feel free to reach out to us directly.
This site is loaded with bots and keeps renewing your subscription without your permission and charging your credit card. Run!
Dear Caroline
The subscription renews itself automatically every month and you receive a respective charge regardless of whether your account is active or not. Cancelling needs to be done separately. Please contact us at support@datemyage.com so we could give you a hand with this.
The site is a total scam and customer service is terrible.
The people are fake. I reverse engineered this man's pics and he didn't exist,
I used every global software and he is nowhere to be found. Pics are probably AI generated.
He refused to speak offline. He refused to use video.
One day, two weeks later, he got sloppy and sent me a video without showing his face.
The pics in the profile are a 47 year old muscular man with tons of tattoos.
The video is a skinny person without any tattoos- maybe 18 or so.
I also did a global search on his name and zero names found.
Customer has never responded to me or refunded me.
I think this site is immoral and a bunch of cyber bullies stealing money.
I will do anything to get them shut down.
Dear Jan
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
You can always self-verify your chat partner through our different services like exchanging photos or video services to see yourselves in real life. If a member has a blue tick/checkmark next to their name, it means they have undergone verification. It would be quite difficult for someone to pass our strict verification (one on one chat, document submission and photo verification process. Etc).
Additionally feel free to filter out members based on "available for video chats" so you can do frequent videocalls
If you find such profile please send us link at support@datemyage.com.
I registered on the site from April to December 2022 and I lost around $5000...just to talk for months with a fake man...my money was lost to pay for every conversation I had with him whether it was chat, email or one-way video, because this man always couldn't get out of the platform or make a video call, unfortunately my mental condition after the divorce made me late to detect this fakeness...oh my God, never try this site...
Dear Diyah,
We’re truly sorry to hear about your experience. We understand how disappointing it must have been, and we empathize with your situation. Our team works hard to ensure profile authenticity and member safety, but we encourage all members to report suspicious behavior immediately. If you believe you’ve encountered a suspicious profile, please reach out to support@datemyage.com, and we’ll investigate the matter. We value your feedback and are committed to improving our platform to provide a better experience for everyone.
Only people who you match with or who reach out are from different countries. Even when you search a specific city, foreigners come up. Also, stupid expensive. $20 for like 10 comments. No thank you.
Dear Leanne,
Thank you for sharing your thoughts with us. We understand how challenging it can be to form meaningful connections through limited channels. It seems there may have been a mismatch in your matches. If you're looking to connect with specific age range or location, you can adjust your preferences in the app's search filters or use Let's mingle to help ensure better matches. If you need assistance with that or anything else, feel free to reach out at support@datemyage.com.
We understand that pricing can be a concern, and we apologize if our subscription fees feel too high. To maximize savings, consider selecting larger packages, as they offer a reduced rate per credit compared to smaller ones. Additionally, we recommend prioritizing online chat for optimal value.
It was going great, that is until the site started asking for high monthly fees. Also, a lot of the profiles seem to good to be true. 🤔
Hi Keisha, We understand your concerns regarding the pricing and the lack of transparency about gift costs. However, it is important to note that the rates are fully details in the Terms of Use Agreement which was agreed with upon registration. To save up, You may consider bigger credit package, they cost lesser per credit And stick to using online chat, It's cheaper.
Regarding some profiles, Kindly be informed that we take your concerns very seriously, as our goal is to create a safe and genuine environment for all members. If you do not want to worry about the legitimacy of members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
Signed up today and started talking to a few guys. Turns out they are bots; took a few hours to realize that they use a lot of the same terminology etc. you also get "150" credits per month to chat and the you have to pay for more. Ugh. Cancelled my subscription this evening. Buyer beware
Dear Casey,
Thank you for sharing your experience with us. We're sorry to hear that you encountered issues with the profiles and the credit system. We strive to create a platform that fosters genuine connections, and we understand how frustrating it can be to feel that you’re not getting the experience you expected.
Your feedback about the bot interactions and the credit limitations is essential for us as we work to improve our services. We encourage members to report any suspicious activity, as it helps us maintain a safe environment. Moreover, It is important to note that As per the Terms of Use Agreement which was agreed with upon registration. We don't implement monthly plans with unlimited access to services nor we don't offer free services. To save up, You may consider bigger credit package, they cost lesser per credit And stick to using online chat, It's cheaper.
If you experienced any issues or encountered suspicious activities, please report it to us with relevant details and we will do our best to help: support@datemyage.com.
After conversing with a few young women on this site I've come to learn that what she sends and what you send may not be the wording you or she receive. It appears that somehow, maybe through AI, things of a personal nature are censored or deleted from messages. I was told this from a person there in no uncertain terms. That is why, sometimes you say or ask something and get an answer back that makes no sense about what just transpired. I think and truly believe this site has blocked certain things so you are trapped into staying there. I also was told to send the person a Castle, 999 Credits, or about $600 as best I can figure, and then we might be able to better openly communicate. For $600 + I would hope so. So, watch where you tread and tread lightly on this site. It can suck money from you in a flash.
Hi Nick,
We appreciate you taking the time to share this feedback. We understand the importance of clear, authentic communication and the frustration when messages don’t seem to match up. For security and community guidelines, certain content may be flagged or moderated to maintain a respectful environment. We know this can sometimes cause unexpected message disruptions, and we’re committed to improving clarity around this.
Would you be able to contact us directly and provide us the list of words you have sent that were censored?
We understand your thoughts on virtual gifts and want to clarify that these are simply a way to offer an extra expression of special treatment and appreciation within the platform. They’re designed to enhance interactions and make connections feel a bit more memorable. While they’re entirely optional, we’re here to help you make the most out of all available features, whether or not you choose to use virtual gifts. Thank you for your feedback—it’s always valuable!
Thank you for helping us identify areas for improvement, and please reach out if we can assist further.
I've previously reviewed this sight and claimed that a woman I conversed with was a porn star and not a South American beauty. Pretty much verified by photos I had to compare. Well, did confront her online, and lo and behold, I wasn't wrong. Think she might have even been impressed I found her out. So, being the investigator I am, I continued looking and comparing and guess what, I found yet another porn star posing as a beautiful lady in France no less. Not 100% confirmed, but at least 90% sure I am right. Too many facial similarities for it not to be her. A twin sister? Doubt it. So I again warn you, tread lightly at this site. Some things are not what they seem. Some may be real, BUT not All.
DO NOT GIVE THIS SITE YOUR CREDIT CARD INFORMATION. They will rob you blind with totally deceptive pricing practices. And most of the profiles are obviously fake. And forget about reaching anyone in customer service.
TOTAL SCAM SITE.
Hi Leslie,
Thank you for taking the time to share your experience. We are deeply sorry to hear that you feel this way about the platform. Your concerns regarding pricing practices and the authenticity of profiles are extremely important, and we take these matters seriously.
We regret any confusion caused by our pricing structure, We deeply regret any misunderstanding. Please be reminded that Our platform uses a method called Pay per Use. As a result, you should refill your credit balance to continue interacting/Chatting with members once your membership credits ran out. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.
Regarding fake profiles and difficulties with customer service, we understand how frustrating that can be. We are actively working on improving our customer support accessibility and implementing more rigorous profile verification processes to ensure members can have more authentic interactions. If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
Here is a separate response regarding your card detail concerns,
We understand how important the privacy and security of your card details are, and we take these concerns very seriously. Protecting users' financial and personal information is a top priority.
Here’s how we aim to ensure the safety of your card details:
Encrypted Transactions: All payment information is encrypted using secure methods (such as SSL encryption), ensuring that your card details are protected during transactions.
Third-Party Payment Processors: In most cases, we use trusted third-party payment processors to handle credit card information, which means we don’t store your payment details directly on our platform.
Data Protection Compliance: We comply with all relevant data protection regulations (such as GDPR, PCI-DSS) to ensure that your information is handled with care and kept secure.
Privacy Policy: Our privacy policy outlines how we handle user data and protect sensitive information. We encourage users to review it for complete transparency.
If you ever feel uncertain about the privacy of your details or notice any unusual activity, we urge you to reach out to our support team immediately for assistance. Rest assured, we are committed to safeguarding your information.
I started 2 weeks ago. I was flooded with emails and messages almost immediately. There is one popular member who sends me daily emails, messages when normal peo0la should be asleep, and is online 24 hours a day. His messages seem to mirror back whatever I wrote. Each email costs 20 credits, so daily, sometime 2, plus messages has cost a smell fortune. Some I didn't even authorize, just got a recipt! $1000 in 2 weeks, this is exploutave and shameful.
Hi Erin,
Thank you for sharing your experience. I understand how upsetting this situation must be, and I appreciate the time you've taken to explain it in detail.
We also understand that receiving excessive message scan be overwhelming. Your feedback helps us in our ongoing efforts to create a positive and trustworthy environment for all our members. If you encounter any suspicious activity, please report it to us at support@datemyage.com immediately so we can investigate further.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. Once you run out of credits, you will have to top up to continue using the services. To maximize savings, select larger package as they offer reduced rate/credit.
Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For more info, email us in the email address mentioned above.
This site cost is expensive,some profiles seem fake,for some reason the men won't leave this site, probably because they get paid to lure women,I had so many men sending messages,lots are younger than I am.,
Hi Guadalupe,
Thank you for sharing your feedback. We regret that your experience on the site was not as expected. We understand your concerns about the cost and the authenticity of profiles, and we take this feedback seriously. Our team works diligently to ensure that profiles are genuine, and we continuously monitor for any suspicious activity.
We agree that the prices in our app are not the lowest, but they are justified by the benefits: anti-scam protection, constant updates, etc. Indeed, using certain services costs a fixed number of credits. To maximize savings, consider larger packages, they offer reduced rate compared to smaller ones or use online chat for cheaper cost.
If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
All the negative comments about this site are true- fake profiles and people, price gouging at an extreme level, and poor customer service (ie cannot report fake profiles). In my experience, they string you along- each action or activity has a high price attached to it- without finding any true match. Do not waste your time with this service- they prey on innocent, lonely people.
Hi JD,
Thank you for taking the time to share your experience. We are truly sorry to hear that you feel this way about our platform. We take claims of suspicious profiles, pricing concerns, and customer service issues very seriously and are constantly working to improve our services.
We understand the credit rates are not the cheapest, To maximize savings, consider larger packages, they offer reduced rate compared to smaller ones or use online chat for cheaper cost.
Our goal is to create a safe and genuine space for members to connect, and we regret that your experience fell short of this. If you had difficulty reporting profiles or felt misled, we would appreciate the opportunity to investigate further. Please contact our support team at support@datemyage.com, and we will be happy to assist you.
Your feedback is valuable to us, and we thank you for bringing these concerns to our attention.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi David, When it comes to dating and relationships, personal preferences vary widely, and they're influenced by individual experiences, interests, and values rather than broad generalizations based on nationality or background. People from all over the world, including Europe and the U.S., form meaningful connections with individuals from diverse cultures and backgrounds, including Nigerian men. At the end of the day, attraction is based on personality, shared values, and mutual respect. While some may have certain preferences, others might be more focused on qualities like kindness, intelligence, sense of humor, and life goals. It's important not to get discouraged by stereotypes—authentic connections are built on getting to know each other beyond nationalities and appearances. If you're interested in dating someone from a different background, it's always best to engage openly and honestly and to find common ground.
Answer: Hi Anthony, Cancellation can be done through your profile settings >>> Manage Account >>> Cancel Subscription. Or, You can reach DateMyAge customer support through the following methods: Phone (U.S. Toll-Free): +1 (800) 291-5025 *Note: Support availability may vary. Email: support@datemyage.com *For cancellation requests, include your account details and specify your request clearly.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
Traducido en la aplicación:
Hola,
Lamentamos mucho escuchar sobre tu experiencia y entendemos tu frustración. En datemyage.com, queremos garantizar la transparencia en cuanto a los costos de suscripción y mensajería, por lo que lo detallamos todo en el Acuerdo de Términos de uso que has leído y aceptado al registrarte. Te recomendamos que vuelvas a verificar y revisar nuestros detalles de precios y planes de suscripción para evitar cargos inesperados.
Nos tomamos muy en serio el problema de los perfiles falsos, ya que nuestro objetivo es crear un entorno seguro y genuino para todos los miembros. Monitoreamos y revisamos activamente los perfiles para mantener la autenticidad. Ofrecemos reembolsos por mensajes intercambiados con cuentas fraudulentas comprobadas, siempre que se confirme que el perfil es fraudulento.
Tus comentarios son importantes y agradecemos que los compartas para ayudarnos a mejorar la experiencia de todos los miembros: support@datemyage.com.