On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DateMyAge has a rating of 1.1 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 642nd among Dating sites.
We monitor reviews for authenticity
Complete scam - guys just keep you chatting and ask you for photos so you keep using credits and money. Total waste of time and money
Too many surprise hidden fees and fake accounts! I wouldn't even give it a 1 star if I could. Make sure to check your credit card statement once charged. The promotional fee was $19 for one month. Instead, I was charged an extra $99, in addition to the $19! Good thing that my bank contacted me immediately. Even then, the customer service wouldn't give me back my full refund.
Hi Dana, Thank you for sharing your feelings towards our premium rates. Indeed, one has to subscribe to be able to use the communication services in our platform. It starts in a discounted rate of 19.99$ which you have mentioned and goes back to a standard rate to the upcoming subscription months. However, such package only provides you 150 credits which you can use to communicate with popular members. Each way of communicating such as chatting, video chat and etc costs a certain amount of credit and once you've entirely used up the said credits, you will need to top up for continuous use, And that is how the credit system works. I would assume that 99$ that you have mentioned was what you have purchased to top up your credits. We hope this clarifies your concern. However, If you need further clarification about the said charges. And to counsel you on your expenditures, feel free to contact us at support@datemyage.com
If I could give DMA a negative star rating, it would be -100. They charge you to read email and write it. Basically it comes down to $10 a credit which turns into $20 to read and write one email. Try to cancel your account and you will be given the runaround while they continue to charge your a monthly fee. Don't join. Save your money from these rip off artists.
Hi Tonya, Thank you for your comment. I am sorry to learn about your feeling towards the platform. The Platform can be maximized best by subscribing which goes along with amazing benefit such as credits. Every communication service require a certain amount of credit that you can always look up on the Terms. Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For detailed explanation, helpful tips and other further assistance, Please email us at support@datemyage.com.
I did a trial of a dating website after a divorce and had the worst experience. People obviously total catfishing or else looking for money. Took my profile down after a week. Be very careful.
Hi Renee, Thank you for the review. I am sorry that our premium rates left you with such doubts. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the ground of anti-scam policy, please do not hesitate to report it to us with relevant details at support@datemyage.com for urgent assistance.
Full of 24/7 bots. Don't waste your money. Only one who gets a payoff is the owner, I believe Chinese?, taking your money. Don't do it!
Hi Sandy, Thank your for the review. I understand that the platform may come a bit expensive for some members, but please do be informed that as a legitimate site, benefits such as anti-scam policy that includes grounds about fake profiles is strictly observed. We do invest in your safety thus if you suspect any suspicious profiles, please report it to us immediately.
Profiles are fake and generic, site is crap. I did not even go for paid options as i realized that huge replies arrive right away, meaning they are pre-generated. Scammers.
Hi Vesna, I want to assure you that we are a legitimate site and we do not condone catfishing. Is there any situation that made you conclude such idea? Please report it support@datemyage.com. If you do not want to worry about the legitimacy of the members you are corresponding with you may limit your communication to Verified accounts.
This site does not take into account your proifile requests. I requested an age group of interest and the men contacting me were far from. I have tried to cancel thee times, and I am still receiving messages. The fees are excessive. The men I see are very top caliber however, when I have told them I am cancelling they continue to reach. Also several are from other countries. I believe there are several profiles that area fake.
Hi Connie, We truly appreciate your feedback. It's been a pleasure having you in the app. Datemyage.com is an internationally orientated app, that's why there are a lot of members from all over the world. And we're glad you're enjoying that feature. About some difficulties on setting up location, Have you tried changing it manually in your profile description or in "I'm looking for" section? If those factors are set up right and in line to where you're currently at and still wouldn't work, I would best suggest that you try the manual "Search" or "Let's Mingle" options. Try to broaden your search area (not a city, but a state, etc.). For further assistance, do contact us at support@datemayge.com and we for sure have other options you might find helpful. Thank you.
The DateMyAge dating app is a HUGE disappointment. It has a large amount of fake profiles that waste up your "credits" in communicating with them. It seems like the site is set up to milk the customer for purchasing additional credits continuously to make more money off of them. It is by far the worst dating app I have used. They would need to restructure their fees, as it is now it is pay as you use it but using it for a short amount of time costs quite a lot, and authenticate users to get rid of all of the fakes. It has been a very frustrating experience and a huge waste of time. Could I please give it zero stars?!
Hi There! We appreciate that you let us know about how you feel about our app. Datemyage.com is at the forefront of the dating world and offers unmatched global reach. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. Once you run out of credits, you will have to top up to continue using the services. Please contact us at support@datemyage.com for further details about the app.
All the file a fake, computer generated all probably the people answering behind the chats are trying to let you buy a credit. Wathc out
Hi Catherine, I want to assure you that we are a legitimate site and we do not condone catfishing. Is there any situation that made you conclude such idea? Please report it support@datemyage.com. If you do not want to worry about the legitimacy of the members you are corresponding with you may limit your communication to Verified accounts.
I think this site should be put out of business. It is an obvious fake "dating" site. It preys on the lonely, older man who would actually believe that there are younger women dying to be with them. The women are beautiful and that is the initial attraction. It's all downhill from there. A ton of beautiful women are calling you "Baby" and "My love" from the start. It's like a strip-club from there on, twenty dollar bills being thrown about left and right. To text and read emails! These people are out of there minds! And I fell for it! Please, please, stay away!
Most of the profiles are fake or click baits. Beautiful men but not serious or genuine. The photos are staged, their messages and texts seem scripted since they are all very similar, no one wants to meet up in person, even if they are local, because they are only trying to keep you on. They prey on lonely seniors. I have spent over 5K and not one of the possible matches have been willing to meet me. 4 misses out of 4--What are the odds?
DateMyAge has all possible red flags for fraud: automatic renewals, unauthorized charges, send-outs by Bots, boilerplate replies and a lot of fake profiles. It is not reliable. Maybe theoretically it's possible to meet a real lady on DateMyAge but chances are very low. You have higher chances of winning a jackpot! I recommend just staying away from it, I think this site is not worth a dime!
I kept seeing adds for DATE MY AGE, so I decided to try it out. Paid $30 and in 10mins I knew it was sketchy. All the profiles are fake, well atleast 80-90% fake. I talked to 6 doctors, a plastic surgeon and a Las Vegas hotel owner that were all 10s. I did t recieve even 1 msg from someone who I thought was real. These people who I chatted to were so aggressive, kept msging if I didn't reply tight away. With this site you get credits, you spend a credit for every msg. Pretty sure the people who made this app are also making fake profileand talking to people to use there credits. My whole months credits were gone in 30 mins Don't use this site, it's a money grab and fake!
First I paid to join for one month and it's been a week and I'm trying to get out of this hot mess of a dating site. You pay to chat or email to respond to someone, and it's super expensive. Then the payments don't go through until hours later and charge your card 6 times while you are asleep. Yet, you still have no credits to chat with, when you wake up. Wait what? It's a fraud, a big Scam and I'm fighting back with help from my bank to get my money returned. Oh and it's based in Europe so your bank will also charge you a conversion rate fee! $16 for 20 credits that don't last an entire chat conversation? Don't sign up, I beg you!
This app is ridiculously expensive. You cannot communicate with other membres with out buying crédits
The site is actually a slot machine based on fake profiles.Monthly subscription is based on points. Points are used on each click on the site, either photo watching, reading or sending a reply. The so called popular members might be freelancers who create an illusion of searching love and relationship, while engaging true members to spend their money. The agency violates its Refund and Cancellation Policy. Be careful to register or pay for subscription. You will be left without your money. Scammers!
Kept eating my credits right after buying. ASKED NUMEROUS times via messenger. They keep propagating same message. Once was responded and sent them receipts and NEVER HEARD AGAIN.
Wow, this company shoud be legally prosecuted. Biggest SCAM ever, obvious in 15 minutes. All profiles identically extra rich and extra willing, all write more or less the same thing, and all write a lot. Fake profiles obviously collaborating with this scam company in order to cheat out money from lonely people as much as possible.
While the person you are chatting with may not be the girl in the picture, at least some of the girls are in fact real and you can have interactive webcam sessions with them. These sessions can be naughty if you're willing to pay for it (and it is very expensive) and are looking for that sort of thing. This site is not really for people who either don't have hundreds and hundreds of dollars to burn on intimate cam sessions or who are looking for quality long-term relationships and partners. The girls are likely contracted to the site in some way and their main purpose is to get you to spend as much money as possible there. I can't give it a 1-star rating because some of the girls are real, and there is a market for this sort of site, but I can't go beyond 2-star because it's way to expensive and might mislead lonely single men into thinking that it's a serious site.
Visit dating site has mostly just AI or robot profiles sending fake sweet nothings to unsuspecting members that are paying top dollar to talk to people. It's a systematic scam and the owners of the app and the creators are fully aware because they're the ones doing it so they can scam as much money out of people as possible and string them on with their emotions. This place should be shut down immediately and all members should get a refund and they need to be investigated so I will be calling the district attorney. When I initially made an account I thought it was free but it gives you three options for membership and it says per month, it's intentionally misleading to give you the impression that you're paying for a monthly membership under different tiers of service. I paid 20 bucks for 150 credits apparently and each text message, email or direct message cost anywhere from one credit to 50 credits which is absolutely ridiculous to have to pay 20 credits just to read one email message from someone when the sender is also paying a fee so I don't understand why the sender and the receiver are both paying a fee for the same message? I am just so totally over scam operations. I've already canceled my card.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi David, When it comes to dating and relationships, personal preferences vary widely, and they're influenced by individual experiences, interests, and values rather than broad generalizations based on nationality or background. People from all over the world, including Europe and the U.S., form meaningful connections with individuals from diverse cultures and backgrounds, including Nigerian men. At the end of the day, attraction is based on personality, shared values, and mutual respect. While some may have certain preferences, others might be more focused on qualities like kindness, intelligence, sense of humor, and life goals. It's important not to get discouraged by stereotypes—authentic connections are built on getting to know each other beyond nationalities and appearances. If you're interested in dating someone from a different background, it's always best to engage openly and honestly and to find common ground.
Answer: Hi Anthony, Cancellation can be done through your profile settings >>> Manage Account >>> Cancel Subscription. Or, You can reach DateMyAge customer support through the following methods: Phone (U.S. Toll-Free): +1 (800) 291-5025 *Note: Support availability may vary. Email: support@datemyage.com *For cancellation requests, include your account details and specify your request clearly.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
Hi Nicola, I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone any form of fraud.
Is there any particular situation that made you conclude such thought about the platform? If you suspect one to be concerning, contact us at support@datemyage.com.