• DaoPay

Overview

DaoPay has a rating of 2.5 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. DaoPay ranks 113th among Payment Processing sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate DaoPay?
Top Positive Review

“They helped me today”

Lander S.
12/11/20

I purchase a voucher for the 20th time with DaoPay and this month was the 1st problem I had. Sent a message on facebook but they coudlnt help and sent me an email address. I sent the email with my payment screenshot and after 30 minutes someone requested ID documents and phone bill. I sent what they wanted and I was able to finish buying and get my paid product. I didnt know this was needed but at least they were helpful. Thanks to them. Its the only way I can buy online with my phone because I dont have credit card.

Top Critical Review

“Complete scam”

Aron S.
5/30/21

I used the telephone service, the call went on for over 11 mins it then said thank you goodbye then it stated that my transaction was not complete. I received no call back and the advisers still have not replied by email. By other reviews seen they dont even offer a refund. A complete scam

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user arons31
1 review
2 helpful votes
May 30th, 2021

I used the telephone service, the call went on for over 11 mins it then said thank you goodbye then it stated that my transaction was not complete. I received no call back and the advisers still have not replied by email. By other reviews seen they dont even offer a refund. A complete scam

Tip for consumers:
It would have been better to review the company's reviews before I used them, complete scam

Products used:
Paysafe voucher

Service
Value
Shipping
Returns
Quality
Thumbnail of user landers14
2 reviews
0 helpful votes
December 11th, 2020

I purchase a voucher for the 20th time with DaoPay and this month was the 1st problem I had. Sent a message on facebook but they coudlnt help and sent me an email address. I sent the email with my payment screenshot and after 30 minutes someone requested ID documents and phone bill.

I sent what they wanted and I was able to finish buying and get my paid product. I didnt know this was needed but at least they were helpful.

Thanks to them. Its the only way I can buy online with my phone because I dont have credit card.

Thumbnail of user jakubv
1 review
1 helpful vote
August 7th, 2020

Jde to ale nejdou reklamace a vrácení zboží je skladem. Nabízí se mi to za chvilku zavolám cca v půl osmé místo

Thumbnail of user dominikg8
1 review
1 helpful vote
August 28th, 2021

I was making a purchase of 37,44 (my country currency) with Dao Pay Phone Payments, but Dao Pay charged me an additional 16.48 for it!

The Text-To-Speech feels unpleasant, makes you feel like you're listening to a real person and everything is being recorded.

When i tried to check "My Transactions" on their website, to possibly work for a refund, every number they wanted me to call was unavailible..

Tip for consumers:
Don't use this service

Products used:
Money

Service
Value
Shipping
Returns
Quality
Thumbnail of user rdn2k3
1 review
0 helpful votes
May 9th, 2023

Scamers! Phishing for personal data like PASSPORT SCAN and NAMED BILL after they charge you. I lost 70eur and some people 600-800 in same way. If you lost your money contact me we organize civil case against this people!

Service
Value
Shipping
Returns
Quality
Thumbnail of user craigb30
1 review
2 helpful votes
February 28th, 2014

Daopay is a quick and easy way to pay for things quite safely.

But they charge you through the nose to do so, for a 6.12 order i was charged 5.96 by daopay so for a total of over 12£ for a 6.12 order.

Ok they need to charge for their services, but sometimes up to double what the original vender is charging?

Wouldnt reccomend

Thumbnail of user victorian17
Victoria N. – DaoPay Rep

Hi Craig,

Thanks for your feedback. Please note that we do not set the price of when a user decides to makes purchases. Our mobile/phone payments is an alternative method and costs will sometimes vary from other traditional payments, as it is a choice from the end user to decide with whom they make purchases with.

Thumbnail of user timothya67
1 review
0 helpful votes
May 6th, 2019

I did a call-purchase where they took over £40 out of my account for an order on a coingate.com to process bitcoin and didn't receive a single penny from it. Absolutely shocking to believe that this company is still running.

Thumbnail of user victorian17
Victoria N. – DaoPay Rep

Hi Timothy, I can assure you that our support representatives will be able to find a resolution to your claim. In order to do so, I ask that you please send a detailed email to our support team: support@daopay.com A DaoPay representative will be able to assist you right away.

Thumbnail of user danielp8
5 reviews
6 helpful votes
July 5th, 2011

They have a cool system that let your customer pay by phone or sms. A very interesting alternative payment method any shop!

It is easy to use. However they give low payout so ensure you set higher price when selling things by phone. It still will be some important extra money for your shop! It doesn't really matter what you sell: some people prefer to send 100 sms than using a credit card.

Thumbnail of user abdulm75
4 reviews
0 helpful votes
September 26th, 2019

I would like this again as described to the product description the product suitable for me like what I expected

Thumbnail of user artb58
1 review
0 helpful votes
October 3rd, 2018

AVOID THIS DODGEY COMPAJEY AT ALL COSTS THEY WILL NOT PAY YOU ROBBED ME FOR 300 THEN REFUSED TO GIVE REFUND ONE OF THE DODGIEST COMPAMIES IVE EVER WORKED WITB

Thumbnail of user victorian17
Victoria N. – DaoPay Rep

Hi Art, Have you already been in contact with our support team? I ask that you please send a mail to cs@daopay.com. I would like to look into your issue and see what the complaint is about. What product/service were you using to make purchases via DaoPay with?

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From the business

DaoPay is a licensed payment service provider with headquarters based in Vienna, Austria. The company has been on the market since 2001 and provides 100 different payment methods globally. DaoPay Phone Payments, users are able to make purchases with their landline or mobile phones by making a voice call or SMS. In addition, users are able to collect points for their purchases with DaoPay Phone Payments and redeem them online. In addition to purchasing goods via phone, DaoPay also provides 80+ alternative payments globally.

Business History

DaoPay was founded in 2001.

Company Representative

Thumbnail of user victorian17
Victoria N.
Marketing Manager
Typically does not respond to reviews

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