I purchase a voucher for the 20th time with DaoPay and this month was the 1st problem I had. Sent a message on facebook but they coudlnt help and sent me an email address. I sent the email with my payment screenshot and after 30 minutes someone requested ID documents and phone bill.
I sent what they wanted and I was able to finish buying and get my paid product. I didnt know this was needed but at least they were helpful.
Thanks to them. Its the only way I can buy online with my phone because I dont have credit card.