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Dao Drops
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Dao DropsReviews 211

3.6
daodrops.com

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Dao Drops Reviews Summary

The company has garnered a mixed reputation, with many customers praising the effectiveness and quality of its products, particularly the natural ingredients and positive health impacts. However, significant concerns have emerged regarding customer service, including delayed shipping, unresponsive support channels, and difficulties with order modifications or returns. Customers frequently report frustration over lack of communication and unresolved issues, leading to a perception of unprofessionalism. Overall, while the products receive positive feedback, the company's customer service approach appears to be a critical area needing improvement to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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564 reviews

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California
1 review
0 helpful votes
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I had a coupon in the mail ordered a secondary product. Got $14 off however it automatically charged me for 5 day shipping. I didn't even receive the product nor did it ship even in 5 days. So I paid extra to ship it out faster and yet I did not receive the product any faster if anything I received the product later than estimated and later than expected. Did not receive a response for my emails, or messages on their social media no matter how many times I've messaged about my refund for shipping costs.

Date of experience: May 19, 2023
New York
1 review
0 helpful votes
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DO NOT TRUST
January 16, 2023

This company is keeping its customers money and not delivering their order. I've heard from dozens of people about this.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
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Unprofessional
June 29, 2022

I ordered 2 drop bottles on a Monday, paid express shipping to get it before the weekend. Weekend came and went, send message asking when my order will ship… no reply…. Over 2 weeks later, send another message… no reply.
Sent PayPal a request for refund after trying to contact the company and getting no response. The company then sends them. Still no response from company or offer to credit the express shipping charge.
Just very unprofessional and borderline sketchy.

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Missing item
June 24, 2022

Made a purchase on June 12th, it says it shipped out the 13th, its now the 24th and I still haven't received my stuff. I am not happy. I don't have what I purchased or a refund for it being lost in the mail.

Date of experience: June 24, 2022
Minnesota
1 review
0 helpful votes
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Never received the product
June 23, 2022

There's no experience to describe. I never received the product even tho you took my money and keep sending emails.

Date of experience: June 23, 2022
North Carolina
1 review
0 helpful votes
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I placed my order on 6/10, received a notification on 6/13 the shipping label was created. But since then there has been no updates at all. I have tried emailing customer support twice with no response. The customer service number listed on the website just has you send an email. I was really excited to try this product. The shipping on the website shows 2-5 days but it's now beyond that time frame.

Date of experience: June 22, 2022
Colorado
1 review
1 helpful vote
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Buyer Beware!
June 20, 2022

I've been waiting on an order since April 15th that was placed through the website. I've emailed customer service 3 times with no response. I've called the number on their website, but it simply asks you to email. I've reached out through Amazon, but even then, after a promise to help rectify the situation, no response. I'd find another company to deal with if I were you. Worst customer service ever.

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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Horrible Customer Service
June 10, 2022

It's so frustrating! After reading all good reviews I ordered and received a leaking bottle. Reached out to customer service no response. I ordered a new bottle, paid shipping so that it reaches in 5 days and it's been over 10 days it's still in processing status. There is no one who responds to the emails and now customer service phone number is disconnected. I am thinking of disputing the money as I don't see the product is getting shipped.

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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Dao drops and detox drops
May 27, 2022

Good product fast shipping and good taste. Put them in shake this morning.

Date of experience: May 27, 2022
Ohio
2 reviews
0 helpful votes
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1st Time Review
May 20, 2022

It was very easy to order, but it took longer than expected to receive.

Date of experience: May 20, 2022
Oklahoma
1 review
0 helpful votes
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Still waiting on my order!
May 13, 2022

I placed my order on Feb 28th 2022 and I have yet to receive my order and it's 5/13/22! I've emailed several times without a response back! What is going on? I've never had this issue before! I would like my money back or my items!

Date of experience: May 13, 2022
Florida
2 reviews
0 helpful votes
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I am still trying to lose weight using your product
May 8, 2022
Updated review

Love these drops and they are very easy to use, hoping that I will continue to lose weight

Date of experience: May 8, 2022

Quickly able to order
December 24, 2021
Previous review

Quickly able to order

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Skinny drops
May 7, 2022
Updated review

Love these drops for everything people have issues and illnesses for.

Date of experience: May 7, 2022

Love all your products and want to try new ones also
April 30, 2022
Previous review

Love all your products and want to try new ones also

Date of experience: April 30, 2022

Dao drops
April 7, 2022
Previous review

Love everything about it and make sme feel like I am losing weight and detoxing my body love both of them and going to order more soon

Date of experience: April 7, 2022
Utah
1 review
0 helpful votes
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It really does work!
May 3, 2022

I've only been taking it for a few days, but it actually does curb my appetite! Looking forward to purchasing Skinny Drops again this time with the Detox! Great product!

Date of experience: May 3, 2022
Illinois
1 review
0 helpful votes
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Downgrade
April 30, 2022
Updated review

I started using the drops about 2 years ago & was satisfied with the product & the company feedback. Lately there seems to be a decline & maybe it's because the demand has increased. I'm not sure. After I recently received a damaged product (chipped dropper & open bottle), I have not been able to reach anyone by phone or email, which I sent 2x. What if I had choked or cut the inside of my mouth? Am I supposed to send a bat signal? They don't get back to you, but always want you to review their products. Well... here ya go

Date of experience: April 30, 2022

Always a satisfied customer
November 29, 2021
Previous review

Always a satisfied customer

Date of experience: November 29, 2021
Georgia
1 review
0 helpful votes
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Defective item
April 25, 2022

The product was shipped in an envelope and arrive broken and the oil leaked in the bag. The product is unusable. I contacted customer service with no resolve and my e-mail being ignored. It has been over 5 days now. I requested a replacement. Normally they ship in a box the products. Normally there has been no issues until now.

Date of experience: April 25, 2022
Alabama
1 review
0 helpful votes
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Not happy
April 18, 2022

Product didn't do anything for me. Use drops as directed with no results. Eat clean with minimal exercise.

Date of experience: April 18, 2022
Pennsylvania
1 review
0 helpful votes
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Timely delivery
April 16, 2022

Ordered many times always great experience"…………………………………

Date of experience: April 16, 2022
Ohio
1 review
0 helpful votes
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Horrible company!
April 15, 2022

I had no problems with them the first few times I ordered but then I ordered in April and did not receive my order. I paid 30.00. A label was created in California and UPS was waiting for the product to send. I emailed Dao Drops 9 times and never got a response and you can not talk to a real person. Their phone message tells you to email them. Now a stupid mistake, I decided to give them another chance and i ordered on June 13th 2022 and another label was made in California but the order was never filled. I live in Ohio. That was another 70.00. Today is June 20th and I have already sent two emails and again no response from the company. I would give them 0 stars if I could. Customer service doesn't seem to exist. They just take your money and rip you off. DO NOT for any reason order from this company. I lost 100.00 with nothing to show for it.

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Weight down
April 13, 2022

I feel so much better. You should really give this a try. I not a fan of exercise and workouts. I want quick results in a little amount of time.

Date of experience: April 13, 2022