I had a coupon in the mail ordered a secondary product. Got $14 off however it automatically charged me for 5 day shipping. I didn't even receive the product nor did it ship even in 5 days. So I paid extra to ship it out faster and yet I did not receive the product any faster if anything I received the product later than estimated and later than expected. Did not receive a response for my emails, or messages on their social media no matter how many times I've messaged about my refund for shipping costs.