The positive reviews are clearly faked (look at the wording). People order things (including me) and then they either cancel the order (but they still take the money and do not respond when you try to contact them) or the goods just do not arrive (and they make excuses). I do hope they are caught and punished.
I am convinced this is a scam site & any positive reviews you may find are fake. Like so many others who have posted reviews, I received an email saying my order was in despatch. This was quickly followed by another email stating the goods were out of stock & I would not be charged. The following day full payment was taken. My numerous emails either went unanswered or I received a one line reply from 'Anna' - these replies, I am convinced, were automated. Long story short I had to raise a complaint with my Credit Card issuer & eventually got my money back that way. My experience seems typical, if you read the numerous negative reviews online. DO NOT USE DAILY CHEMIST… you have been warned.
I placed an order for 3 items. They seemed to be the only company that had them in stock. Got an email saying my order was dispatched and money was taken out of my account. A couple of hours later I received another email saying that my order had been cancelled due to no stock and I've not been charged. I emailed them asking to advise as I had been charged. No answer! I emailed 3 times and tried calling with no answer! I then threatened legal action and they replied saying my refund had been processed and to wait 7 working days. Those days have been and gone and nothing. I have since emailed them twice and called twice but nothing! I have now reported to my bank and action fraud team. You should definitely do the same if you've had this experience. Bring them down and stop them from scamming others! STAY AWAY!
Luckily, I haven't spent much money with them but want to warn others to NOT give them any cash.
Orders don't arrive - it's a scam.
DO NOT USE!
This company will not refund me, I have asked them time and time again still waiting, they take your money even though they don't have product in stock. My advice avoid like the plague
Paid over £220 for an order. Was told it was under review for a week. No one knew what they were doing. Trying to get hold of anyone is an Absolute nightmare.
But anywhere but from Daily Chemist
Daily Chemist are advertising "Selsun Shampoo" as 'In stock'.
When I ordered Selsun and paid up front, I received 3 emails back explaining that they were out of stock, even though their email continues to this day to quote for Selsun "in stock".
CONTACT ACTION FRAUD
She is running a scam company. Customer services rarely pick up the phone and are incredibly rude. The refund process is a scam from start to finish. Management is nowhere to be seen, and Dr Rani, never replies to emails regarding complaints; this the company should be struck off. Their practices are at best suspect and at worst criminal. Note Dr Rani runs a number of companies and uses different names
1 week ago my order was dispatched but still didn't received anything.
Wrote them a few emails.
Never got any reply back.
I I don't think the good reviews on here are real ones
Took money didn't send an item so be very careful with this website. There is postings option delivery option 24 hours for 4.99£ it is clear scam avoid
What is the real number for daily chemist as the number given is a printing firm! Also email invalid. I have not received order, how can l get refund with no contact
Placed an order 2 weeks ago which hasn't arrived, sent 3 e mails but no answer, quick to take the money, but not so quiick if there's a problem, very disappointed, will go elsewhere in future!
Took payment from me, then said out of stock and would issue a refund. Then no refund has been actioned.
Ordered toothpaste nearly two weeks ago.
Had to email them twice to get a response
Only to be told it is out of stock. Would have been helpfull if they had told me that at the beginning
Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.
Placed a small order which was acknowledged but not fulfilled. Tried phoning and put on endless hold. Tried emailing and got no response. Would not recommend.
I ordered medication from this company. No confirmation Email
After a couple of weeks tried calling the company to find automated service and calls cut off to communication
Emailed to say no delivery and had an Email to say goods sent out
Waited another week contacted them by Email to be told the last order was lost and would I like a replacement sent out
Waited another week no order delivered and have Emailed to say I would contact my card provider to return payment if I couldn't be given a tracking order or delivery date and heard nothing
Would definitely not use them again
They have my money and I have no goods to date
Just wished I had read the reviews on trust pilot before placing an order
Very worrying
I waited 5 days with multiple calls and they hadn't even dispatched my med. Now I have to travel without my prescription
I paid for an express delivery for the Ozempic treatment and the company has said that they sent it and blamed the post Office for it but the post office has said that the company has never contacted them, I have spent so much time and effort trying to get my goods or my money back and Daily Chemists just keeps saying to go the Mail office something that I have done for weeks now, Avoid this company as you may as well throw your money down a drain as you will not receive the goods or your money back, Avoid avoid avoid.
Do not purchase from this website. Your products wont arrive and you wont receive your refund.
You will end up in a never ending wormhole, receiving emails from fake accounts.
Answer: I found daily chemist to be the cheapest and I have shopped at pretty much all the other online pharmacies
Answer: Really good customer service overall. And they offered me the lowest price online as well.
Answer: Absolutely amazing company. Source: I am a A repeat customer.
Daily Chemist has a rating of 1.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Daily Chemist most frequently mention credit card and next day. Daily Chemist ranks 219th among Doctors sites.