website thubmnail of Daily Chemist
How would you rate Daily Chemist?
grey star
grey star
grey star
grey star
grey star
GB
2 reviews
4 helpful votes
Follow jake s.
Unfollow jake s.
Send Message
Share Review
Report Review

The positive reviews are clearly faked (look at the wording). People order things (including me) and then they either cancel the order (but they still take the money and do not respond when you try to contact them) or the goods just do not arrive (and they make excuses). I do hope they are caught and punished.

Date of experience: October 21, 2021
GB
1 review
4 helpful votes
Follow A T C.
Unfollow A T C.
Send Message
Share Review
Report Review

I am convinced this is a scam site & any positive reviews you may find are fake. Like so many others who have posted reviews, I received an email saying my order was in despatch. This was quickly followed by another email stating the goods were out of stock & I would not be charged. The following day full payment was taken. My numerous emails either went unanswered or I received a one line reply from 'Anna' - these replies, I am convinced, were automated. Long story short I had to raise a complaint with my Credit Card issuer & eventually got my money back that way. My experience seems typical, if you read the numerous negative reviews online. DO NOT USE DAILY CHEMIST… you have been warned.

Date of experience: January 25, 2022
GB
1 review
2 helpful votes
Follow Jessie R.
Unfollow Jessie R.
Send Message
Share Review
Report Review

AVOID! Scammers!
December 14, 2021

I placed an order for 3 items. They seemed to be the only company that had them in stock. Got an email saying my order was dispatched and money was taken out of my account. A couple of hours later I received another email saying that my order had been cancelled due to no stock and I've not been charged. I emailed them asking to advise as I had been charged. No answer! I emailed 3 times and tried calling with no answer! I then threatened legal action and they replied saying my refund had been processed and to wait 7 working days. Those days have been and gone and nothing. I have since emailed them twice and called twice but nothing! I have now reported to my bank and action fraud team. You should definitely do the same if you've had this experience. Bring them down and stop them from scamming others! STAY AWAY!

Date of experience: December 14, 2021
GB
1 review
2 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Send Message
Share Review
Report Review

Absolute rubbish
September 18, 2024

Luckily, I haven't spent much money with them but want to warn others to NOT give them any cash.
Orders don't arrive - it's a scam.

DO NOT USE!

Date of experience: September 18, 2024
GB
2 reviews
5 helpful votes
Follow Mandy M.
Unfollow Mandy M.
Send Message
Share Review
Report Review

Won't refund me
May 20, 2022

This company will not refund me, I have asked them time and time again still waiting, they take your money even though they don't have product in stock. My advice avoid like the plague

Date of experience: May 20, 2022
GB
1 review
2 helpful votes
Follow Steven F.
Unfollow Steven F.
Send Message
Share Review
Report Review

Do not buy
May 10, 2023

Paid over £220 for an order. Was told it was under review for a week. No one knew what they were doing. Trying to get hold of anyone is an Absolute nightmare.
But anywhere but from Daily Chemist

Date of experience: May 10, 2023
GB
1 review
3 helpful votes
Follow philip g.
Unfollow philip g.
Send Message
Share Review
Report Review

Daily Chemist are advertising "Selsun Shampoo" as 'In stock'.
When I ordered Selsun and paid up front, I received 3 emails back explaining that they were out of stock, even though their email continues to this day to quote for Selsun "in stock".

Date of experience: April 5, 2021
GB
1 review
4 helpful votes
Follow Jane T.
Unfollow Jane T.
Send Message
Share Review
Report Review

CONTACT ACTION FRAUD
She is running a scam company. Customer services rarely pick up the phone and are incredibly rude. The refund process is a scam from start to finish. Management is nowhere to be seen, and Dr Rani, never replies to emails regarding complaints; this the company should be struck off. Their practices are at best suspect and at worst criminal. Note Dr Rani runs a number of companies and uses different names

Date of experience: April 18, 2023
GB
2 reviews
4 helpful votes
Follow Tamara D.
Unfollow Tamara D.
Send Message
Share Review
Report Review

1 week ago my order was dispatched but still didn't received anything.
Wrote them a few emails.
Never got any reply back.
I I don't think the good reviews on here are real ones

Date of experience: April 18, 2023
GB
1 review
1 helpful vote
Follow Piotr D.
Unfollow Piotr D.
Send Message
Share Review
Report Review

Avoid scam
December 19, 2022

Took money didn't send an item so be very careful with this website. There is postings option delivery option 24 hours for 4.99£ it is clear scam avoid

Date of experience: December 19, 2022
GB
1 review
3 helpful votes
Follow Debra B.
Unfollow Debra B.
Send Message
Share Review
Report Review

Not happy
February 2, 2023

What is the real number for daily chemist as the number given is a printing firm! Also email invalid. I have not received order, how can l get refund with no contact

Date of experience: February 2, 2023
GB
3 reviews
13 helpful votes
Follow peter w.
Unfollow peter w.
Send Message
Share Review
Report Review

Placed an order 2 weeks ago which hasn't arrived, sent 3 e mails but no answer, quick to take the money, but not so quiick if there's a problem, very disappointed, will go elsewhere in future!

Date of experience: May 11, 2022
GB
1 review
2 helpful votes
Follow Hayley L.
Unfollow Hayley L.
Send Message
Share Review
Report Review

Fraudulent company
July 6, 2023

Took payment from me, then said out of stock and would issue a refund. Then no refund has been actioned.

Date of experience: July 6, 2023
GB
1 review
1 helpful vote
Follow Bernard G.
Unfollow Bernard G.
Send Message
Share Review
Report Review

Poor service
June 22, 2022

Ordered toothpaste nearly two weeks ago.
Had to email them twice to get a response
Only to be told it is out of stock. Would have been helpfull if they had told me that at the beginning

Date of experience: June 22, 2022
Philippines
1 review
1 helpful vote
Follow Rodel R.
Unfollow Rodel R.
Send Message
Share Review
Report Review

Good customer service
February 5, 2021

Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.

Date of experience: February 4, 2021
GB
1 review
3 helpful votes
Follow Lorna S.
Unfollow Lorna S.
Send Message
Share Review
Report Review

Hopeless.
January 11, 2022

Placed a small order which was acknowledged but not fulfilled. Tried phoning and put on endless hold. Tried emailing and got no response. Would not recommend.

Date of experience: January 11, 2022
GB
1 review
6 helpful votes
Follow Mike C.
Unfollow Mike C.
Send Message
Share Review
Report Review

I ordered medication from this company. No confirmation Email
After a couple of weeks tried calling the company to find automated service and calls cut off to communication
Emailed to say no delivery and had an Email to say goods sent out
Waited another week contacted them by Email to be told the last order was lost and would I like a replacement sent out
Waited another week no order delivered and have Emailed to say I would contact my card provider to return payment if I couldn't be given a tracking order or delivery date and heard nothing
Would definitely not use them again
They have my money and I have no goods to date
Just wished I had read the reviews on trust pilot before placing an order
Very worrying

Date of experience: May 6, 2020
GB
1 review
1 helpful vote
Follow Hưng H.
Unfollow Hưng H.
Send Message
Share Review
Report Review

I waited 5 days with multiple calls and they hadn't even dispatched my med. Now I have to travel without my prescription

Date of experience: May 30, 2023
GB
1 review
2 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

I paid for an express delivery for the Ozempic treatment and the company has said that they sent it and blamed the post Office for it but the post office has said that the company has never contacted them, I have spent so much time and effort trying to get my goods or my money back and Daily Chemists just keeps saying to go the Mail office something that I have done for weeks now, Avoid this company as you may as well throw your money down a drain as you will not receive the goods or your money back, Avoid avoid avoid.

Date of experience: May 12, 2023
PG
1 review
1 helpful vote
Follow Eamon M.
Unfollow Eamon M.
Send Message
Share Review
Report Review

SCAM!
April 11, 2023

Do not purchase from this website. Your products wont arrive and you wont receive your refund.

You will end up in a never ending wormhole, receiving emails from fake accounts.

Date of experience: April 11, 2023

Overview

Daily Chemist has a rating of 1.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Daily Chemist most frequently mention credit card and next day. Daily Chemist ranks 219th among Doctors sites.

service
50
value
46
shipping
45
returns
33
quality
37