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CONTACT ACTION FRAUD
She is running a scam company. Customer services rarely pick up the phone and are incredibly rude. The refund process is a scam from start to finish. Management is nowhere to be seen, and Dr Rani, never replies to emails regarding complaints; this the company should be struck off. Their practices are at best suspect and at worst criminal. Note Dr Rani runs a number of companies and uses different names
Tip for consumers:
Complaints NEVER get back to you. The staff put the phone down on you whenever you ask difficult questions. There is some notion that DR Rani has fled the country.
Products used:
Claim to give a refund, and then it never arrives. They provide you with a fake document that states 'refund successful 'l but it is simply an internal note to try and pacify the customer. The refund never arrives. There are 100's of Trust Pilot reviews backing this up. Not only that but they are being investigated by action Fraud.
Jane T.'s review of Daily Chemist earned 4 Very Helpful votes
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This company is a complete SCAM, quick to take your money for nothing in return. My order didn't...
Take your money for orders they don't have, endless promises, FALSEHOODS, try to tempt you back...
