website thubmnail of Daily Chemist
How would you rate Daily Chemist?
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GB
1 review
3 helpful votes
Follow Daisy G.
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Ordered 4 products which stated were in stock, no confirmation email. 5 days later got 2 emails. One saying order was cancelled because of 'stock issues', but {they wrote} no payment taken so no refund required. 2nd email stated similar info but said a refund would follow shortly. They had taken payment from my account the day I placed the order.
They don't reply to emails, phone no is not an active line,. I recommend you don't order from them but if you do use a credit card as you might have to do what I did and get the refund from your card issuer!

Date of experience: June 8, 2022
GB
1 review
4 helpful votes
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Ordered a product online with daily chemist. Received an email to say product dispatched but never received anything. Emailed company on multiple occasions to be told continuously that it was being 'looked into' when I asked for a full refund and after 8 weeks I've FINALLY been refunded!
Please place your order elsewhere!

Date of experience: April 24, 2022
Cyprus
1 review
8 helpful votes
Follow a h.
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Terrible
February 22, 2022

One of the worst companies i have ever used - placed my order and nothing came.
I then complained and they said they had re sent it (rubbish)
After 1 month they said it was out of stock and had not taken any money because the money is only taken on dispatch (rubbish) they had taken it from my bank so i showed them.
They said that a refund was being issued and 2 weeks later still waiting and complaining to them.
Various phone calls to people who do not speak very good english and countless emails - i would advise everyone to steer clear! Order elsewhere.

Date of experience: February 22, 2022
GB
1 review
7 helpful votes
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Total scammers
March 7, 2022

Don't touch this con. I placed one order which they cancelled saying it was out of stock... but obviously kept my details as I've started getting charges of, £5.99 on my credit card marked as 'on line'.
My c/c company told my it was Daily Chemist and suggested I contact them. They deny its them! Saw on another review site that I'm not the only one this has happened to.
Am now going to inform my Credit card company (Tesco) and the Police. This is out and out fraud.

Date of experience: March 7, 2022
GB
1 review
4 helpful votes
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Do not use this company
February 17, 2022

I purchased goods on 4th December 2021 and Daily Chemist took the money, however they cancelled the order on the 6th December 2021 and I have not had a refund... over 3 months later. Every time I contact them you get the same run around that they have raised it with accounts or the just hit keys on a keyboard making out they are talking to another department.

Date of experience: February 17, 2022
GB
1 review
5 helpful votes
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Do not order from these people!
January 11, 2022

Iv ordered two inhalers from them two weeks ago and still not received them, they took the money out of my account pretty quick! Iv sent numerous emails and many phone calls and Iv not received any reply from them. Don't order from them unless you want to lose your money, also I'm contacting trading standards!

Date of experience: January 11, 2022
GB
1 review
0 helpful votes
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My order
December 21, 2023

Well I must say after placing order for ventolin inhalers, then reading negative comments I was nervous. However order was received in good time. Well done

Date of experience: December 20, 2023
GB
1 review
1 helpful vote
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James Melvin
February 5, 2021

Brilliant website. I am so happy to have bought from here. Daily Chemist is a legit and brilliant service. I always buy from here and will always buy from here.

Date of experience: February 4, 2021
GB
1 review
0 helpful votes
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Ordered 3 Ventolin inhalers before i read the reviews and thought what have i done as there were so many negative ones. Items arrived within 4 days so panic over!
I needed Ventolin as my doctor has started giving me CFC free ones which i think are useless
Cannot fault the service, i would say buy with confidence, thanks Daily Chemist i can breath!

Date of experience: June 11, 2022
Philippines
1 review
1 helpful vote
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Highly recommend this pharmacy. Good service and their people are very kind, they always update from time to time via email or phone call. They have sense of urgency and they serve well. Thank you daily chemist!

Date of experience: February 15, 2021
GB
1 review
1 helpful vote
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Absolutely diabolical,
January 10, 2024

Take your money for orders they don't have, endless promises, FALSEHOODS, try to tempt you back with offers free delivery, ha ha that's a joke trying to get it, TRYING TO GET REFUND,
KEEP CLEAR WOULD BE MY ADVICE

Date of experience: January 10, 2024
GB
1 review
1 helpful vote
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Excellent pharmacy
March 15, 2023

I've had some issues in the past with other online pharmacies not delivering what they promised, but this one was a breath of fresh air. The website was easy to navigate, and the checkout process was a breeze. They also had some great discounts and deals which was a bonus.

Date of experience: March 14, 2023
GB
1 review
5 helpful votes
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They don't answer the phone they don't reply to emails and they don't deliver the goods, and they don't deserve one star.
I place an order Item was supposed to be in stock, waited a week checked on web site, order cancelled no stock. In the mean time I had placed another order web site said order complete, waited 10 days no delivery emailed twice then received part of my order, no explanation about missing items or refund, they will not communicate so I didn't have a clue what was happening, I have told them I want a refund but no answer, so now i'll have to contact the credit card for a refund. So be warned don't be tempted by their low prices because they don't show the vat till the final total and don't deliver the goods and don't refund your hard earned cash

Date of experience: September 28, 2020
GB
1 review
0 helpful votes
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I think this is a scam!
October 24, 2022

Ordered on 15th... on 17th they informed me payment was declined.so like a fool I paid again.
My Account with them says orders now closed and to re order!.
They don't answer the phone or emails sent.
Not sure what to do now..

Date of experience: October 24, 2022
GB
1 review
3 helpful votes
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Don't use this company
December 2, 2021

I ordered some items from Daily Chemist believing they were a reputable company. They accepted the order then send a so called dispatch email followed by sorry your order is cancelled we havnt taken any money. They take the money despite knowing they won't be sending any items, I tried calling on hold for 75 mins no one speaks to you. I emailed them several times trying to get my money back after several different excuses I finally got my money back after informing them that taking my money was fraud. Be very careful using this company I wish I'd of read the reviews first I would never have used them. They still show on their website that the item I wanted is in stock. Be aware!

Date of experience: December 2, 2021
GB
1 review
3 helpful votes
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Avoid at all costs!
May 23, 2023

I ordered an ozempic pen but after a month of waiting and still not receiving it I asked for a refund. The refund was apparently processed 5 weeks ago however I have still not received it: I have phoned the company multiple times and every time I am told they are busy and will call me back however I am still awaiting a call back: I phoned again yesterday and spoke to a very cheeky woman who told me it was my banks fault I hadn't received the money, looks like it is a scam company: I have lost out on £205!

Date of experience: May 23, 2023
GB
1 review
7 helpful votes
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Nothing you order on this site is confidential they will definitely not keep your prescription private as I ordered viagra thinking it. Would be only discussed with me but the wife answered a. Call. On the phone and the women told her she needed to talk about the Viagra I had ordered. And has caused all sorts of trouble don't order any thing from this company they should be closed I haven't received any thing I paid for yet about three weeks agon

Date of experience: March 1, 2021
Ireland
1 review
3 helpful votes
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Big Scam
October 10, 2021

This business is a scam. Paid for meds and shipping and never received anything. They said that they have problem with international shipping. Asked for refund but never received it. Its been almost tree monts now me trying to deal with them. DONT BUY

Date of experience: October 10, 2021
GB
1 review
3 helpful votes
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Avoid at all cost. Goods not delivered. Refund not given! On 31st March 2023, I placed an order, immediately the order status changed to despatched. On 12th April I called and was told out of stock. 5 emails, 4 calls and 3 weeks later I still have not received the refund. Clearly, they do not intend to issue a refund. Please do not use this company, it really is not worth it to save a few £££s.

Date of experience: May 4, 2023
GB
1 review
4 helpful votes
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Terrible company.
January 26, 2021

Don't use this company, They charged me £8.99 for next day delivery for an item that cost £6.99 then they sent me an email saying the items had been delivered however they had no been delivered, I have sent 3 emails without a reply. Please also read reviews on Trust Pilot this seems to happen all the time. DONT USE THEM.

Date of experience: January 26, 2021

Overview

Daily Chemist has a rating of 1.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Daily Chemist most frequently mention credit card and next day. Daily Chemist ranks 219th among Doctors sites.

service
50
value
46
shipping
45
returns
33
quality
37