Overview
CycleGear has a rating of 4.8 stars from 7,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
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You won't have any issues or problems with the shipping or ordering!
Was lucky to find my size and color! Shipping was fast - Thanks
Store was great! Delivery was slow! Overall very happy with cycle gear.
I ordered over the phone and was notified when my product arrived it was quick and convenient
Easy, simple. But it helped that I knew exactly what I wanted.
Found exactly what I was looking for with no problem. Checkout was as easy as any other sites from which I've ordered.
I was under the impression that 'Preferred' customers got 2 day shipping not 7 day shipping. ;)
Ordered arrived, not much else to discuss Dont know why i need to discuss this in so many words
I recieved my $600.00 Sergant Seat it perfect order. I attached the seat then went for a ride and seat pop off on a turn. I went down, called Sergant known defect for this model. Cycle Gear will not return the seat blaming it on Sergant. Sergant says the seat was brought from Cycle Gear and they are the seller. I'm now out $600.0 for a defective seat. Zach at 1800 Cycle Gear is no help and very non sympathetic. Arda at the Tampa Bay locate was no help and pass the buck to CycleGear. Com. There is no loyality to the customer who spent thousands of dollars. DO NOT BUY THIS SEAT for YOUR ZX-14R though CYCLEGEAR because the warranty will not be honored through Sergant. This is a qoute from Sergant which I spoke to directly. Cycle Gear will stiff you no since of loyality at ALL.
I originally had a helmet held for pickup and ordered a comms unit to be delivered to the store so they could install it. I ended up getting to the store (90 minute ride from home) before the comms unit, so they told me to just cancel it online (where I ordered it) and call the store when it was delivered so they could send it back. Well, it took multiple calls and over a week to get it done.
Love Cycle Gear and I appreciate that they are trying to be easier to work with like Home Depot and the likes, but they really need to figure these kinds of problems out before they release it into the wild.
Very satisfied with the support I received! Very good team at Bradford store
I ordered 2 batteries for 2 different bikes. The ordering process was as smooth as butter.
I bought the silver mirrored replacement shield and pin lock and fit were all good fit
Descriptions as to what will fit interchangeably. Thank you
I live the help the sells woman gave me installing my Bluetooth in my new helmet.
Great customer service, super great guy at the front counter helped me get my helmet
Very helpful i got just what I was looking for i will buy from here again
The service was great the pants and the coat are below average for what they cost
I appreciate the help I received by the staff in ordering a visor for my helmet.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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