CycleGear has a rating of 4.8 stars from 7,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
I have been happy with everything I have bought there, including Shoei helmet, various clothing, gloves, protective pads, and replacement battery. Things I have had to order that weren't in the store arrived faster than I expected every time.
Everything went well. Click, click, and it was on its way!
Very knowledgeable helped me pick the right armoured pants for me.
Everything, from order to delivery went well. Great product as well.
They look great feel great easy to install it would recommend
Delivery was later than expected compared to delivery date originally told
Super fast shipping and the wife loves it! Ordered it on a Saturday and it arrived in 4 days...
Best place on the planet to buy merch!
Top notch customer service and fast shipping
Good knowledgeable staff and assistance with helmet. Very helpful with selection.
Products received as expected. Solidly built gear bag and laundry bag.
No weird sounds on the highway- haven't tried these out on the dirt yet but so far so good!
A lot of variety, good prices and very good customer service.
Cicle gear was great. Fast to full fill my order, they call me to let me know when I could pick it up and the product came in hand perfect and on time!
Helmet choice was lacking. I could not try on the helmet that I eventually bought.
Quick easy and affordable products for almost every cycle need
What a great gloves. Will buy more and I will recommend to family and friends
Great Experience, ease of use with the site and picking items and paying.
Such a great experience, had questions about tires and used the chat feature and I got answers to all my questions.
The guys were very helpful in the store with information about products. And very friendly
I was notified as soon as my item was at the front door. Nicely done
Fast shipping and great customer service and very good price. Tons of choices and brands
Everything went great the was fast customer service was A1 will be a repeat customer
Ordered it in the store on Monday and it was there on Wednesday. Excellent service!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
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