CycleGear has a rating of 4.8 stars from 7,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
I ordered a helmet, the delivery date was beaten by a day! Thanks!
Delivery was on time. The process was easy. I have used them before
The staff was very attentive and helped me get the right size helmet.
It is what I needed and very good! I am happy with everything.
Store personnel in the Tucson store are awesome. I will shop there again!
I found the product I wanted and had it delivered 3 days later
Fair selection of lower end helmets but not so for high end lids.
Easy ordering and easy obtaining tracking information once the item has been shipped.
Everything went as planned and smooth with no trouble. Product was as expected
I went to get fitted for a helmet and jacket. Everything went smoothly and I'm a happy camper!
Sign up for their membership. Gets you fast shipping and and good prices
Ordered the tire, great price and when it arrived fast mounting and balance.
Led light where bright and well made. Quick plug and play. Fast delivery
Went in person to the Harrison St shop in San Francisco. Joel was amazing. He spent a lot of time making sure I got the right equipment. They didn't have what I needed in stock so he ordered it for me and it came lickity split. I opted for in-store pick up just so I could say hi.
Easy to find the right product and size, fast shipping and good quality
The store manager was very knowledgeable of the products I wanted to purchase.
This store is the best, always clean, organized and extremely helpful. My orders have been taken promptly if the item is not in-store and the communication about status and delivery is great! Management of this store is on their game!
Zack and Dustin are great to work with and they worked hard to take care of my needs.
Ordered a set of Dunlop 606"s. Price was good and delivery was fast.
Web site is ready to use. Tires are in stock. Shipping was free as an RPM member.
They didn't have my size on stock so I had the store order for me and had the boots shipped to me.
Simple process searching for product of products for the same as what we have.
Overall great experience shopping and finding what I want
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.