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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great selection of equipment and brands. Actual shipping times and delivery need a little work. Gloves said they were in stock and then get informed that they will ship in 2 weeks. That would of changed my order.
Found what I was looking for in no time! Loved that I could see options that were not in store.
Item was shipped to local store as requested with no shipping charges, timely arrival with cell message notification, excellent, thanks
Excellent customer service! Staff was extremely helpful and pleasant.
My dog loves it, I love it too. Dog goes out for rides now and has a lot of compliments.
The employees at the Materials, Ohio location are very helpful, courteous, and knowledgeable
Did have a hole drilled in the bar for throttle like I saw in the picture
Ordered Helmet in store came back to big and they sent correct size.
Fits and looks great, husband is happy with purchase, protection, style, fit…
I don't have much to say — it was a good experience and I recommend them
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I went I. A year ago as a new rider your employee Sean helped me so much and has every single time I go in I will
Only go to that store and only ch or
Gear thank you for have great employees
I love that it's similar to the Jordan 'Pandas' and I love white shoes. These boots offer good protection around the ankles, and I love the extra layer in black where the shifter pedal touches the boot( I don't know what it's called but the black portion on the boot near where your big toe is at)
Fast shipping came as advertised. Price was affordable and plenty of options
There was a small problem with my order that was communicated quickly and fixed by a short conversation over the phone great customer service in store and over the internet and phone, problem taken care of quickly and efficiently and it didn't even seem a problem.
Was totally satisfied with the transaction. Great product
Good Experience with the sales team. Really friendly and patient
Excellent. All expectations met. Great place to get parts and service.
The helmet is an overall improvement on wind reduction from my bell Gringo. The cheeks are tight but after 10 or so rides they get worn in.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members