From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was shopping in the page, yhen I got a coupon offered, i tried to apply it without success, I was finally able to do so but needed to repeat the proceas several times
I ordered a mesh riding jacket and received exactly what I wanted. Avoid disappointment and just order here!
The cycle gear in Greensboro is top notch! The employees at this location were patient, kind, knowledgeable, and took initiative to find products that suited our needs.
Good purchase. Many site recommended this tires and the grip so good!
Ordered a Quad-lock setup w/dampener through a salesman at the Albuquerque CycleGear - very professional and helpful, and even double-checked their order and found that they had ordered the riser mount vs handlebar mount - they called up the order fulfillment and instantly fixed it with no charge to me (the handlebar mount was $5 more). Received it quickly.
My go-to for all things moto! No issues with delivery or service. RPM membership has been worth it with 4 bikes in the garage.
Horrible need to exchange my brakes because they gave me the items damage. Customer service is making it complicated to exchange the simple item.
I bought a Sena helmet that I had to return. It was an insurance thing, so nothing to really review here, but it arrived really fast and I was grateful for that.
I can always count on my order to be on time and my package to be safe!
Extremely fast shipping and very easy process. Love my new jacket
The rep I spoke to helped me out immediately and would and hassle.
Sean is definitely a people person. Customer service is over the top and he always has a smile on his face. There are bigger stores but if you want the absolute best buying experience anywhere do yourself a favor and go see Sean at Rancho Cordova CycleGear!
My experience working with cycle gear online, on the phone and in the store is great. Always courteous to my wife and me.
Got an email stating that the item was at the cycle gear store the day after I ordered it. Went to the store they didn't have it said it might be on their way but didn't know. Then it showed up at my house mysteriously a couple days later.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Store rep was helpful and friendly. Tried to make sure I didnt miss anything in store for my riding habit.
Was supposed to come thursday and rhen friday and then it came saturday but i think it was because of the bad weather so its fine just had a little delay
None of the retail stores in my area carry the item so I was compelled to buy on line and wait.
We see your order was placed processed with in the 24 hour estimated ship time and delivered the following day. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Came in the store, got a helmet fitted and it was delivered to my house within 3 days.
Great group of employees that keep you up to date and feel welcome!
Lov it to easy well very easy to find what you want and to order and i dont need to drive out to the story
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@cyclegear.com or give us a call at 1-800-292-5343.
So we can assist you and make this right.