business logo of CycleGear

CycleGearReviews 8,978

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,438
quality
8,761
This company responds to reviews on average within 4 days

Instant Feedback

25,918 reviews
Texas
2 reviews
0 helpful votes
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Ls2 helmet
September 26, 2024

Came as described and salesmen were very helpful, after being very disappointed with a previous brand, I was glad to see how helpful the team was.

Date of experience: September 16, 2024
Tennessee
1 review
0 helpful votes
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Still my favorite place
September 26, 2024
Updated review

The product is awesome. The delivery time has a bit to be desired.

Date of experience: September 16, 2024

Easy check out
April 22, 2024
Previous review

Easy check out

Date of experience: April 12, 2024
Missouri
1 review
0 helpful votes
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Nice muffler! Great shopping.
September 26, 2024

Flawless shopping, quick shipping! Product was packaged very well.

Date of experience: September 16, 2024
Virginia
1 review
0 helpful votes
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Women's Frogg Togg Rain Pants
September 26, 2024

Love these Frogg Togg rain pants for motorcycling. I like the "reach through" pockets, the reflective piping. And how light weight they are. AND they are made for women (often a rarity in motorcycle clothing). However, the right leg of my first pair melted on my pipes. It seems the heat resistant material is not quite in the correct place. Ordered two replacement pairs because it seems this particular product is being discontinued. WHY?

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Another excellent experience
September 26, 2024

Delivery and available pickup was quick and ready on time. I was contacted by store staff as well as automated messages (email and text) to advise that my order was ready for pickup.
Store manager, Rick helped with my pickup and setup of my new Shoei helmet.
Very friendly, knowledgable, and did a great job setting up my visor and comms.

Date of experience: September 16, 2024
Massachusetts
1 review
0 helpful votes
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Perfect Fit
September 26, 2024
Updated review

I was given a promo code and it didn't work. It said for first time buyers which I am. Therefore I gave 4 stars.

Date of experience: September 16, 2024

I was given a promo code and it didn't work
September 14, 2024
Previous review

I was given a promo code and it didn't work. It said for first time buyers which I am

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Great
September 26, 2024

Great delivery time nice helmet just a little small need to see about getting one size up

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Kawasaki versys 300x engine guard.
September 25, 2024

I have not installed it yet. But had great service and the package was wrapped up real good.

Date of experience: September 15, 2024
Massachusetts
1 review
0 helpful votes
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BILT Overpants
September 25, 2024

Very comfortable. Haven't used yet, just a test fit, and am really impressed with the quality and fit thus far.

Date of experience: September 15, 2024
New York
1 review
0 helpful votes
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Super easy
September 25, 2024

The site was supper easy to navigate and the diversity was exceptional

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Great service
September 25, 2024

Great service I came in with little knowledge and was explained about the gear from jackets to boots to locks and helmets.

Date of experience: September 15, 2024
Oregon
1 review
0 helpful votes
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Great customer service
September 25, 2024

Jon at the Salem store made finding the right helmet for my child so easy.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Motorcycle tool kit
September 25, 2024

Motorcycle tool kit received was great. Item works fine as described. Problem was with fed ex. It was delayed 5 days

Date of experience: September 15, 2024
Michigan
1 review
0 helpful votes
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Great service but didnt ship in 24 hours
September 25, 2024

Easy web site. Advertised shipping in 24 hours. It took over 48. It still arrived in the time fed ex said (a couple days) we only have a short riding season i was looking for the fastest shipping. Thats why i got it here and was disappointed that it didnt ship in the 24 hours as advertised

Date of experience: September 15, 2024
New Jersey
1 review
0 helpful votes
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Little longer wait but well worth it - LOVE it!
September 25, 2024
Updated review

Love my new helmet. Took a little longer than initially expected but it was well worth the wait.

Date of experience: September 15, 2024

Great prices and selection
September 14, 2024
Previous review

Great prices and selection

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
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Great
September 25, 2024
Updated review

I had a Wonderful experience overall. Would order from cycle gear online again.

Date of experience: September 15, 2024

Great selections
June 18, 2024
Previous review

Great selections

Date of experience: June 8, 2024
Germany
2 reviews
0 helpful votes
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Great Experience - OKC
September 25, 2024

I visited the OKC location many months ago and spoke to Hayden about Schuberth C3 Pro helmets. I returned to purchase two full-size motorcycle covers from him in January 2024. The Schuberth C3 Pro helmets I wanted went on sale over Labor Day and I was able to place my order for home delivery with Hayden by calling the store from western Iraq, where I am deployed as an Army civilian. Hayden made quick work of my order and the helmets arrived in perfect condition at my residence in central Oklahoma a few days later. I will visit the OKC tore and Hayden once again to outfit the helmets with Cardo communications systems. Thanks again, Hayden, for a very positive experience!

Date of experience: September 15, 2024
Idaho
1 review
0 helpful votes
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I like the jersey very much.
September 25, 2024

I like the jersey very much. Granted it is not my first pick I thought it is a good value.

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Leatt knee guards.
September 25, 2024

No problems whatsoever. From ordering to receiving. Received quick and in great condition.

Date of experience: September 15, 2024
Georgia
2 reviews
0 helpful votes
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Scorpion EXO-R1 Air Bautista
September 25, 2024

This is my third Exo-R1 Air helmet, and I couldn't be more happy with Scorpion products. The R1 Air fits really well, and the cheek pump helps some to get that extra squeeze if you need it. The fit and finish is very good, and the ventilation is good also. In my opinion, there is no better bang for the buck when it comes to quality helmets. I unfortunately have crash tested one, a side hit from a low side, and it did it's job like it was supposed to. Cycle Gear site is easy to order from, and quick to ship. Will do much more business with them.

Date of experience: September 15, 2024