Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
I ordered a face shield from my local store on a Friday afternoon and had it in my hands the following Monday before noon.
Impressive.
I really like the options. Only reason it wasn't 5 starts is because i'm salty i missed the sale and had to pay double (regular full price) 😂😅
Gloves are pretty comfy thus far but i've only had em about a week so i'm excited to see how they last. They don't feel to bulky or anything, just make sure you get your accurate size. Safe rides everyone
I really like the options. Only reason it wasn't 5 starts is because i'm salty i missed the sale and had to pay double (regular full price) 😂😅
I had a 10% discount offer for signing up with my phone but there was no way to apply it.
The jacket is the bomb!
Love that Cycle Gear has everything I need for my motorcycle. Definitely rcommended for all bikers!
Just do not like how items are shipped seperately.
Wanted to buy a good helmet that fit perfectly, in store help were great. I tried on different brands and sizes and the staff helped me find a great helmet. Checked prices and they were ad low as anyone on line. Shipped free to my house to get the color I wanted, arrived in a few days. Great job.
Went well shipping was slow set up was fast had the color I wanted
Overall, my experience with Shopping online cycle here has been fulfilling, easy fast, and efficient will definitely be doing business with them again
Great price & fast shipping. Thanks for the quality experience with my order.
I bought these for my granddaughter, but they were huge. They actually fit my adult son.
Cycle gear employees have always heloed me out immensely, especially when in dire need of a tire change. They go above and beyond to help people! Thank you!
Ordered helmet in store and received it 3 days later. Great experience.
Order a set of Morocco to ventilated pants to go with my jacket. Unfortunately the waist size and the pant length combination were not a good fit. Medium size was good for pant length but waste was too tight. Large size was good on the waist but the leg length was too long and would bunch up.
I order a sedici jacket and have the 2 day shipping because I have the riders preferred card.
Best card I ever purchased it always saves me money and gets me 2 day shipping.
The order was processed fast which was nice because I no longer have a garage to place my bike in and its been raining. As with past orders this one came as intended.
Rony helped me in the Allentown store, answered all my questions and offered to order up the jacket I wanted when my size wasn't in the shop. The jacket came quickly. Thanks for a great experience.
I gave you 5 stars in everything stop asking me to fill extra $#*! out
Cycle gear had what I was looking for in stock and at a fair price, the only issue was I selected an express shipping option and unfortunately the order took a few days to ship and then the shipper (USPS) held the shipment for an extra day in the shipping process which caused the parts not to arrive in the timeframe I needed for an event.
Came as described and salesmen were very helpful, after being very disappointed with a previous brand, I was glad to see how helpful the team was.
The product is awesome. The delivery time has a bit to be desired.
Flawless shopping, quick shipping! Product was packaged very well.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.