From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Paid $20 extra for 2 day shipping and took a week to receive them.
I have ordered tires as well as other items and as usual it was great just as I expected.
Quick and easy. Happy with my product everything went well.
My helmet arrived in no time, exactly as I expected it. After wearing it for my first ride I discovered that the fit really wasn't t working. I was able to return it to the store and they took the time to make sure I went home with one that was the perfect fit!
Always great experience, awesome people working there, great customer service‼
I really liked the option of picking up my order in the Cycle Gear store. Pickup in store was free of charge and allowed me to review the product in front of the staff to inspect it for any defects before taking delivery of it. Ordering through Cycle Gear was easy and I plan on purchasing more through them. The Dainese jacket I ordered was shipped well without and visible creases from folding.
Cycle Gear had the best sales team and they not only assisted me in my purchase but they also installed a Bluetooth headset in a new helmet I purchased.
Cool experience! Very convenient and easy to find the product I wanted! Will buy often!
Unless there is a similar helmet in stock, it may be unwise to order online.
Ordered my pinlock and was able to purchase outright with rpm cash. With my membership, it was delivered quick in 2 days to be used the next time I rode!
I stopped in the store in Allentown for 2 new helmets. The only option in the sizes we needed were white or that weird blue color... I can't believe black had to be ordered. But they shipped on time, and arrived in perfect condition... so no complaints
Employees are professional, knowledgeable and committed to helping you meet all of your motorcycle needs.
I got a notification from FedEx that my items were delivered and signed for at to the store so I called the store in Fullerton and the manager guy who answered the phone said that the items haven't arrived. I was confused, and I thought that maybe I had been taken for because I was notified that my items were delivered yet they weren't there. The manager guy was no help. He basically told me to go $#*! myself and the items aren't there. Yeah, Alfred no Reassurances or information on delivery protocol you just told me they're not there and there's nothing he's can do about it. The guy calls our layer saying that the items were ready for pick up. So I'm confused about that whole situation, but the manager guy was a piece of $#*!
The process from the time the order was placed until delivery is great. I was informed every step.
Been a great shopping experience very easy to get what I needed
You had what I wanted and made it easy to purchase with Paypal
Found the parts I wanted. Ordered them and received them quickly.
I am very satisfied with the purchase of the chrome shift linkage. It is a definite improvement in both looks and function over the stock linkage. Looks sharp on my ride.
The product was designed perfectly, the time of delivery was very fast and before time love it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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