business logo of CycleGear

CycleGearReviews 9,003

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
970
value
14
shipping
5,465
quality
8,787
This company responds to reviews on average within 4 days

Instant Feedback

25,974 reviews
Kansas
1 review
0 helpful votes
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It's always simple to search, browse, and compare before ordering and there's never been any major delays in my experience in getting items shipped and delivered.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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They have the best products
December 2, 2024

It is fascinating to buy at CycleGear because their products are of good quality and arrive on time.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Best shopping experience ever! Straight to the point.
December 2, 2024
Updated review

When I go to the store which is very often, the staff's very friendly and helpful. The amount of knowledgeable and know how its just amazing. Even the online process is just as simple. They have made your shopping experience worth while.

Date of experience: November 22, 2024

Rider Knowledge
September 25, 2024
Previous review

I have only been riding for a year or so but every question I have I know the Cycle Gear team can answer and they have.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Quick and easy
December 1, 2024

I was Looking for an air filter that was unusual, went to CG store, met with parts employee he helped me figure it out. Ordered it for delivery to my home and was as easy as that.

Date of experience: November 21, 2024
Oklahoma
1 review
0 helpful votes
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Fast shipping great service
December 1, 2024

The tire arrived quickly, installation was quick and easy. Great job!

Date of experience: November 21, 2024
Nevada
1 review
0 helpful votes
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Great fit fast delivery
December 1, 2024

My order was on its way so fast, and I got the right product no complaints. It also was a great fit

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
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Shinko 999 sr
December 1, 2024

Was very pleased how fast the tire shipped. Was a good choice for my bike.

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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Nice phone holder
December 1, 2024

Good service sales person knew what he was talking about. Pretty knowledgeable.

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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Fantastic ship time
December 1, 2024

The shipping time was great! Fast and easy. Probably could have gone and picked up my order but I'm Lazy.

Date of experience: November 21, 2024
Oregon
1 review
0 helpful votes
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Tire order
December 1, 2024

Ordered two MX tires, they said it could take a week to get them but they actually came in two days. 😊

Date of experience: November 21, 2024
New Jersey
1 review
0 helpful votes
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Excellent service
December 1, 2024

Everything was done as expected.
Good prices and the shipment arrive on time

Date of experience: November 21, 2024
Oregon
2 reviews
0 helpful votes
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Good stuff...
December 1, 2024
Updated review

The selection is great and the prices are fair. Not a lot of unnecessary pop ups coming up, overall a good shopping experience. Easy to navigate site.

Date of experience: November 21, 2024
Kimberly E. — CycleGear Rep
9 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


The selection is great and the prices are fair
November 20, 2024
Previous review

The selection is great and the prices are fair. Not a lot of unnecessary pop ups coming up, overall a good shopping experience.

Date of experience: November 10, 2024
Puerto Rico
1 review
0 helpful votes
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Simple and quick
December 1, 2024

I've never purchased a helmet so I had no idea what size I needed. I went in and tried on a few, the guy helped me figure out what size was best for me. They didn't have the particular helmet I wanted but he told me that from the beginning and said it could easily be ordered. We got the helmet ordered, it only took 3 days! I went in and they let me try it on just in case I didn't like it. The helmet fit perfect and was exactly what I wanted. Over all they made it a super fast and simple process.

Date of experience: November 21, 2024
Illinois
1 review
0 helpful votes
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Great job all around
December 1, 2024

The store didn't have stock but quickly placed an order directly shipped to my home. Free and easy.

Date of experience: November 21, 2024
Kansas
1 review
0 helpful votes
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Graves smog block kit was ordered and received quickly! Easy to install and works great!

Date of experience: November 27, 2024
Tennessee
1 review
0 helpful votes
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Great Products at reasonable prices
November 30, 2024

Received order as promised and in good working order. It came on time and was as described on the web page.

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Great experience and the staff on hand to help me fit my helmet.

Date of experience: November 20, 2024
Texas
1 review
0 helpful votes
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Excellent experience
November 30, 2024
Updated review

Always a pleasure, doing business with cycle gear, and most of its employees.

Date of experience: November 20, 2024

Easy as always
December 24, 2023
Previous review

Easy as always.

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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Very happy with my service
November 30, 2024

Easy and simple to purchase and pick up the item. Workers are really nice

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Fits great and very wind protective
November 30, 2024

It fits true to size and is very comfortable. A little stiff at first be you get use to it

Date of experience: December 1, 2024