From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Delivery was super fast! Super excited to use it on my bike. No issues and really loved that you can use the website to find it specifically for your bike! Cus I didn't know what to look for lol
Good product, great experience, excellent price. Overall a+++
I came in to get a new visor for my helmet. The service was good, quick, and they showed me how to install it once it came in.
I went in to get a helmet jacket gloves and face mask the help I got was beyond helpful then I went back to order speakers for my bike and they was great with that even called me to let me know when they had arrived
Good price for dixxon flannel. Haven't taken it out of the packaging as it is a gift.
The sales person did an excellent job of helping me to get what I needed and effortlessly make the order happen.
Great experience all around and the product got here when they said it would
Was happy to get my 3rd base with the JBL's included unlike my second base where I had to order them separately. Bonus was the kit was on sale.
Placed the order to have it delivered to the store, so that the gift would be a surprise. I got free shipping this way and received emails with tracking and delivery confirmation. Couldn't have been easier
Shopping at CycleGear is always an awesome experience, if you either get help in store or over the phone the associates are so helpful and polite. 100% recommend people to check it out, you won't leave empty handed :) at least I never do 😆
In store didn't have my size and selection. The worker there let me look through the computer and order my desired helmet. Delivered to store 2 days later. Very helpful
Painless experience ordering online. Package got her quick & intact.
Good customer service, knowledgeable employees and fast shipping and delivery!
Absolutely love this company,, great place to shop if you ride
The last two items I bought, I actually wanted to keep but discover that they were damaged by someone who owned them and returned them. I don't have a problem buying returns but if they've been ripped or damaged that's different.
Also you guys have a problem with selection, I had a helmet that I've been wanted to buy and it finally went on sale only to go right out of stock. And I know for a fact it's not a very popular helmet.
I'll be honest, I'm trying not to use Amazon any chance I get and you guys are not making that easy, I had to turn around and buy both items from Amazon.
Great product. I am very satisfied. On time delivery, product fits perfect.
Easy,fast,great service,helpful and knowledgeable guys at local store
I got next day shipping and handling! Which wasnt expected! Quick and easy! The product came as described! Cannot give product review yet since it has not been worn.
Order arrived faster than expected and the product was in perfect condition.
Fast shipping and quality product! Will definitely recommend to my friends
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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