Bought a "rug". They say "rug" but what they mean is blanket. It's so thin my fan could blow it away! I wasn't expecting great quality but I was expecting better than I got. There were many bald spots where white showed through the image. Plus an ugly white border that was not pictured in description. I see now others have same results. Working on getting refund back, trying to go through their rules, but I had to send multiple emails to multiple addresses to get a response. Hmm, almost like they don't want to be contacted! The order confirmation email said to reply if there was an issue. When you reply it goes to an invalid address. We'll see how this goes.
I as most people here ordered without looking at reviews. I'm totally disappointed. It took almost a month to get my order and than when we received it was a disappointment. The twin comforter cover is 12 inches shorter than any comforters I have for my sons twin bed. It's ridiculous. When you email customer service the email address doesn't even work. This company is a scam and should be shutdown.
I spent 70 bucks on a rug and it never even arrived. Though having read other reviews, it seems I'm not missing much. They don't respond to emails. This company sucks. Read reviews before spending!
Do not order from this company. The poorest quality i have ever seen. I paid $60 for a sherpa throw and it looks more like a thin sheet. They should be ashamed ripping hard working people off. I should of read the reviews before my purchase. I hope I can help someone else not to make the same mistake I did. Would give it a minus 5 if I could
Besides all the horrible reviews for this site even on facebook. This company feels its ok with stealing art work, or allowing whoever pumps out their crap items to steal designs from other artists. Giving no recognition or giving money to those who created the original work itself. A friend of mine works hard for what she creates and she does amazing designs has had more than one of her works stolen and used on this site. Avoid this scam site and give nothing to this rotten company that has no real respect
I totally should have read these reviews before ordering. It took forever to receive the 2 blankets i ordered, both as gifts and when they arrived they both had misspelled words, umh kind if a big deal when the blanket it one big quote. Sent an email explaining, but have received no response.
I ordered a bedspread on 7/31. Received notification that it shipped 8/14 which is a long time in itself. Today is 9/11 and still no comforter that I paid for back in August. Was provided an inaccurate tracking number so no way to even track. Asked for a refund and now disputing charge. Horrible customer service to not happily refund for something never received. Would never recommend or use again.
I ordered 3 items- 2 "quilt blankets" and a rug. The quilt blankets are 2 pieces of material sewn together. There is no "quilting"- I wanted them for gifts for people to get cozy and read. Very disappointing. I also ordered a rug. Again, just 2 pieces of material sewn together- does not resemble a rug in any way. The colors are garish and the material is cheap. I tried contacting the company- I think the responses are form bots. They offered a 20% off for "next time"- there will be no next time. They also offered a 20% refund. I don't want these items. I want a full refund. They finally told me to ship them to Hong Kong (they were shipped from US addresses)- the postage on that is almost as much as these are worth. If I could have posted with minus stars, I would have!
Buyer beware.
Like others, I purchased something without looking at reviews first. It was a circular rug (and I use the term lightly as it was more like a lightweight towel) with a circular pattern which was not even centered on the rug. Returned to address found on website (Columbus, OH) which was sent back as addressee unknown. Emails to their customer service are un-deliverable. This was a $100 hard lesson to learn for me. Stay away.
I purchased 2 bedspreads from them. They were cheaply made, the lining did not match and they were too small for the bed.
The company refused a refund and kept offering discounts on future purchases. The emails often bounced and they finally ignored me and I am stuck.
The site is misleading with customer service being important, returns and refunds available and they appear to be domestic. All of this is a lie. They are overseas, no refunds are available and there is no customer service.
Do Not Buy!
Never will I order anything from this website. Won't refund money- no phone number to call, they don't respond to emails.
Never got the blanket- apparently the shipping cargo refused to pack it. So I lost out on $60.00
I ordered a $90 gold mud cloth rug, that arrived as a orange, yellow and black fleece type blanket type piece of material. When I try to email, it was returned as undeliverable.
I didn't receive any documentation to use for return
If I could give a zero I would. I ordered an 85 bed set and got one sheet! It took well over a month to get the thing and got the run around whenever I inquired about it! Read the reviews don't buy from here!
Ordered a comforter set and a throw blanket for my wife in november. Got all kinds of emails saying getting it ready then it was stopped at customs. Now the email i send always comes back with a differend address. Fake scam jus lost money.
If I could give them no stars I WOULD. Finally received the blanket I ordered. Nothing like described. I ordered a plush warm blanket with a border. I received a ultra thin blanket with no border and no comfort. Colors looked different also. Been trying to get a refund for over a week now. They offered me 30 percent off my next order. I would NEVER order from this company ever again. I responded I pass up there order and want a full refund. Still haven't heard back. I would stay away from this company.
There return policy is non existant. They give you the run around. The merchandise is inferior to anything of good quality. This was so disappointing and I have yet to get a refund. They are refusing to even accept the return. I contacted the Hong Kong Better Business bureau and reported them. But I will not stop until they are out of business.
I ordered way back in August never received anything even tho it said it was delivered paid 89.99 plus tax and shipping they gave me a fake tracking number no way to email them the email is not valid not responding to phone call all around bummed I will never order anything from them ever again
You do not want anything from this outfit. 28 days to get it from China and your Return is 30 days. No emails, no phone numbers, no easy way to return. Had to have credit card step in and get money back. Stay away as these blankets are Faded and junk.
Absolutely don't order from this site. I ordered what I thought was an Army camouflage comforter for my grandson. It took over a month to get it. When it arrived what a piece of trash. It was like two bed sheets sewn together and no filling in between. Trying to contact the company was impossible. The *******@cuztomboxgifts.com, was a bogus website. I don't know how to retrieve my $49.95. Meanwhile, my grandson is without his birthday present...
I ordered a $79 KING Bedding set, then read the reviews! What I got is 2 sheets sewn together with NO STUFFING whatsoever! And, the King size did not even hardly go over our king sized bed in our RV. U can't get ahold of them. You do not get what they describe. Very bad company. We have now ordered a bedding set from Amazon after carefully checking reviews.
Answer: Cuztomboxgifts.com is a Scam. They advertise one thing but sell you something totally different. They only have an email address for you to contact them. If you read their return policy it is a discouragement policy. No information about where to return the crap they sell you.
Answer: The same happened to me. The item eventually showed up, but it was garbage.
Answer: A scam company. Unfortunately I fell for this scam company too.
Answer: IF you get it you will be very sorry it will look nothing like what you ordered
Answer: Basically impossible. There is not phone and emails seem to come from various companies. They seem to be from bots.
Cuztomboxgifts has a rating of 1 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cuztomboxgifts most frequently mention customer service, tracking number and credit card. Cuztomboxgifts ranks 111th among Gift Baskets sites.