Here’s what consumers have asked with answers from Cuztomboxgifts staff and previous consumers.
Cuztomboxgifts.com is a Scam. They advertise one thing but sell you something totally different. They only have an email address for you to contact them. If you read their return policy it is a discouragement policy. No information about where to return the crap they sell you.
Basically impossible. There is not phone and emails seem to come from various companies. They seem to be from bots.