Cuztomboxgifts

I order a rug on Nov 13th 2020 and I still haven't gotten it yet. I didn't read any of the reviews before I purchased it, and that's totally not me, but after reading the reviews and they were horrible, I decided to reach out to them. The email address was not even valid, so I contacted PayPal and when they contacted them, that's when Cuztomboxgift contacted me. Now it's showing that my item is in California awaiting departure. Really?. Oh my. I just want to kick my own self for not reading the reviews first.
DO NOT DEAL WITH THEM PERIOD...

I ordered the Buffalo Check Red Rug and after received I was the most disappointed for an online order I have ever been. Not anything like the picture and the quality was horrible. The white fibers were tipped in red and black so you could see white underneath. Then they sewed the edges with a white binding. This rug is the worst I have ever seen.
I tried to contact them to process a return and the email bounced back. I even replied to their email and my message still bounced back. No phone number either... no way to contact them.
DO NOT ORDER FROM THIS COMPANY YOU WILL WASTE YOUR HARD EARNED MONEY!

It was supposed to be a snowman king size Christmas comforter, took longer than supposed to get. I could never find out about my order and when I got it it was more of a flannel sheet

Ordered comforter set on December 4 2020 still haven't received it
Won't return correspondence
Very disappointed

Ordered a queen comforter set got a thin sheet with pillow cases and doesn't even fit my bed no answer back from this company it's horrible

I ordered a duvet from this website and knew I had to return it as soon as it arrived. It looked nothing like the image on the website - it was so cheap, like an awful screen print. Definitely not worth the $80 price tag - in fact, I wouldn't pay more than $10 for it. I attempted to email the store to no avail - receiving the error message that it could not be delivered to the email address. I decided then to go ahead and just send it back in anyway for a refund and followed the instructions on the website to a tee. As I was working with the shipping store associate, another red flag raised when they told me that the zip code provided did not match the city. Again, I decided to go ahead and send it, hoping that I could have faith in the information as it is provided on the website. Big mistake, as it cost me somewhere around $15 to pay for the return shipping, and THEN, a few weeks later, the package arrived BACK on MY DOORSTEP, as it could not be delivered and was returned to sender. I am irate right now, and have attempted to contact them again, using a slightly different email address than the one I used the first time around. If this company is not a scam, then I don't know what is going on. But I do know that I have been ripped off and taken for a sucker. DO NOT SHOP HERE.

Purchased item that looked NOTHING! Like the picture, tried getting in touch with them, No email or phone message gets through, DO NOT BUY ANYTHING FROM THEM! Beware they change name often

I ordered a beautiful bedding set for $44.95 and it took over a month to get. What a scam! This company is a total ripoff! The bedspread is beautiful BUT it is so short that it won't cover the top of a standard size twin bed! Even with the pillowshams it won't cover the end of the mattress and leaves a good 6": of the end of the mattress uncovered! It also has absolutely NO polyester type of filling in the bedspread. It is a very thin fabric and not good quality. I tried to contact them and their contact email was returned as "email does not exist". Since I purchased through Paypal I contacted Paypal and they were supposed to negioate for me. Cuztombox Gifts told me I had to send them pictures of the bedspread on the bed. Each time they gave me an email that was returned because it did not exist. Then they say that you have to return the item to Hong Kong at your expense and they will also deduct shipping from the refund. I refused. I had to escalate it to Paypal resolutions. Cuztombox Gifts offered only $13.50 refund and I asked paypal to see if I could get at least half of the total purchase price but they refused and closed the case. Money lost and I'm very unhappy with Paypal.

Cuztomboxgifts is a scam no Business name. Order 2 Rainbow Tie Dye GS-CL-DT2003 Bedding Set. One twin and one full. Full $59.95 and Twin 49.95 total 109.90. Both are way too small. And to doot thay both have same id order number i pay with my master card, thay tried to get it throw my pay pal acc. I did not authorized. The bed set is only 4 and 1/2 feet by 4 1/2. Two sheet put too gather and thay won't respond to e-mail for returns for a refund it's less thin 30 days return. Under their Refund policy and thy have three defrent names 1 Cuztomboxgifts 2 JANIT COMPANY LIMITED 3it came in under Amy P ******* Cedae Ave Bloomington, CA *******. ITS A DROP SHIPMENT PLACE. DO NOT USE THIS COMPANY