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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Richard E.
California
1 review
0 helpful votes
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Good people that make sure you get what you're looking for.

Date of experience: September 3, 2020
Anna D.
California
1 review
0 helpful votes
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I bought a shirt for my boyfriend with a picture of a friend who has passed away on it. He got it and loved it so much, he loves the material it isn't cheap and he wears it all the time. It's a great gift and I will be buying more.

Date of experience: September 3, 2020
Sandra Z.
California
1 review
0 helpful votes
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Exceptional service, fast shipping and great products to an affordable price! We will definitely be ordering again! Thank you CustomInk!

Date of experience: September 3, 2020
Nick L.
California
1 review
0 helpful votes
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The shirts came out great unfortunately I don't know if I would use this site again did you how much it cost

Date of experience: September 3, 2020
Helen L.
California
1 review
0 helpful votes
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Ordering was quick and easy. There were lots of options in design and color. The design looks great.

Date of experience: September 3, 2020
Karen K.
California
1 review
0 helpful votes
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Great job I'm going to be making many more shirts though you guys in the near future

Date of experience: September 3, 2020
Susan S.
California
1 review
0 helpful votes
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I did have to call and speak with someone to adjust my order. The person I spoke with was exceptionally helpful and made me feel like I mattered. Great customer service. Very happy with entire experience. One thing I do want to make sure I mention is that the website was incredibly easy to use and had great options. That was my deciding factor in choosing Custom Ink.

Date of experience: September 3, 2020
Angela H.
California
1 review
0 helpful votes
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It was good it showed everything I wanted. Definitely be ordering again

Date of experience: September 3, 2020
Brian B.
California
1 review
0 helpful votes
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We loved working with Custom Ink for our family's event shirts! The design lab was easy to use with great design options, their customer service was beyond helpful when ordering and our shirts arrived sooner than we expected. They are perfect, and we are so thrilled with them! We will definitely order again in the future! Highly recommended!

Date of experience: September 3, 2020
Pamela E.
California
1 review
0 helpful votes
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Awesome shirts, fast turnaround, and they do a GREAT JOB of showing my company as a professional team.

Date of experience: September 3, 2020
Jeff G.
California
1 review
0 helpful votes
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Great quality and easy to order on-line. Quick service

Date of experience: September 3, 2020
Nancy O.
California
1 review
0 helpful votes
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Great customer service. Very responsive, very helpful.

Date of experience: September 3, 2020
Bill P.
California
1 review
0 helpful votes
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Great customer service, easy to use design portal, timely delivery, emails consistent, overall amazing job.

Date of experience: September 3, 2020
Jeff F.
California
1 review
0 helpful votes
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Overall experience using this service was not bad. I really just did not like the quality of the digital printing. I would have submitted my own pictures separately if it would have helped. But a majority of the coloring was lost and extremely faded. Appreciate the effort, but dissatisfied with the quality.

Date of experience: September 3, 2020
Patricia F.
California
1 review
0 helpful votes
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I was expecting pockets on these sweatpants, and I keep reaching for them but they are not there, idk if you can make that clearer but that would certainly make life easier

Date of experience: September 3, 2020
William D.
California
1 review
0 helpful votes
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My rep was excellent. The service provided was exactly what I needed when I needed it.

Date of experience: September 3, 2020
Mary S.
California
1 review
0 helpful votes
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I love custom ink because it is so easy to create a great design!

Date of experience: September 3, 2020
Christine E.
California
1 review
0 helpful votes
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Customer service was very good and the final product was amazing. It was a gift for my husband for our 10th anniversary. And he loved it!

Date of experience: September 3, 2020
Steve C.
California
1 review
0 helpful votes
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Loved the end result, sweatshirt is super soft and comfy to wear. Print looks great, it has survived it's first wash in with the laundry and no signs of deterioration. I wish CustomInk gave clearer directions on washing/care for the garment. Also wish you could order in smaller increments, we had to order six sweatshirts minimum (it was really for two people).

Date of experience: September 3, 2020
Jason S.
California
1 review
0 helpful votes
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The overall experience was good. The timeframe was quick and the delivery was good. The shirt was a bit stiff so I may pick a better quality shirt next time but all in all it was a favorable experience.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States