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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The customer service was phenomenal and the quality of the screen printing was excellent. Also they were very helpful in that this was the first design I have ever done. Website was easy to use as well.
I have no problem with your service, I think Custom Ink is great, which is why I come back. I also trust the quality of the products that Custom Ink represents, but for what I paid for these masks, the quality was quite disappointing. I would truly expect to hear from someone to figure out how this situation can be remedied.
We are very pleased with our new shirts! Definitely going to order more items for our business soon!
Past customer and will use again. Quality Gildan shirt. Website very easy to navigate and use my own art. I'm the Vice President of Vietnam Veterans of America Colonial Chapter 433 and will share process with my fellow brothers. My permission given to use my VVA433 design should they place order of same. Thank you
The follow-up and attention to detail by the customer service reps was so helpful. They made sure that the image I created came out exactly how I planned.
Great value and there is no cutting corners on the quality of the product you receive. I will be ordering more products from Custom Ink in the future.
I am very pleased with my t shirts, the time it took to place the order and then receive them was within two weeks. I did have a small order, but nevertheless, very impressed.
Online ordering and time to deliver was as promised. However, the edging on the masks is not elastic, so there's no seal. These are not usable without modifications, and I didn't expect to spend $10 each and then have to modify each one.
I was very happy with my purchase of Act 2:38 reusable cloth masks. It is the salvation motto that my family lives by.
Excellent customer service. Fast turn around and high quality shirt.
Great overall experience! You guys were so responsiveness and terrific at communications. Will order more in the future.
Great support... on line chat and telephone call. The service of taking a photograph and making it into a drawing was great! Tank tops were a big hit of a 4oth birthday party! Thank you so much!
There was a misprint on one of my orders, a number was forgotten on the back. I called the customer service line and in under 5 minutes, a new one was on its way and they gave me a credit towards my next order. The designer I worked with, Cindy M., and the customer service agent, Allissa B., were both incredibly helpful. They were quick to respond to my comments and they asked me questions to make sure my order would look great and meet my needs. Thank you!
No issues at all with the design, ordering or receipt of my product. I'm very happy with the outcome and will definitely keep Custom Ink in mind for future orders!
Really loved this shopping experience! Used the live chat while designing for help getting my image to be the highest possible quality, and it was wonderful! Would definately recommend, and the shirts turned out great!
The bandanas were a huge hit! A last minute idea for our trip, I didnt think I could get it in time, but you did it! It was great finding my friends in a huge crowd of people by the custom bandanas we were wearing on our face!
Had excellent customer service with extremely genuinely friendly people. Made a great impression on me of your company. Will be back again!
Thank you for doing a superb job. The two T-shirts that you did were drawings that my daughter actually did by hand. One T-Shirt was for her Dance Instructor and the other was for her. WILL BE HAVING MORE DONE DEFINITELY!
Face Masks are well constructed, a nice size and the logos were well done and accurate. Staff went out their way to be sure we were pleased with product and service, Thank You.
Kind of an expensive and tedious process but the quality of the material is amazing and the customer service is great. In my opinion, worth the work. Got my items soon after placing the order and they look great. Would definitely use again.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.