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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Its so great to reorder without so much dealing and jumping over hoops. Three clicks and you are done! Sweet! Oh, did I say Fast Shipping. Oh! Yes! Fast Shipping! Thanks!
Amazing customer service! Worked very well while coordinating funding with an external party from myself. Kept the process open and communicated all the necessary steps to make it work.
It's the people on this team that make custom ink our go-to for new department shirts and hats each year. The artists and customer care people are excellent! Not only did they make me an awesome new logo, they made it work for embroidery as well- called me right away when there was an issue and still processed the order in under a week! Thanks for always being so kind and patient and for delivering awesome service!
Overall experience with Custom Ink was fabulous. I was not on my computer when I placed my order. Customer service rep was patient while I went back and forth on my phone to upload my logo, confirm design and make payment. Great experience.
Everything was excellent! Clint was extremely helpful and worked with me every step of the way. From first phone call to product in had took less than 2 weeks. Absolutely would order more items again!
There were lots of small graphics and they were very clear and perfect on sweatshirt.
Incredibly professional and friendly. Helpful and considerate. Customer service was the best experience. L!
I've purchased four (I think) T-shirts from Custom Ink so far and the quality and fit has always been very good - I plan to keep designing and ordering from you guys and girls, thanks!
The color I wanted on the back of the shirts wasn't available. A representative called and told me about the issue and we were able to get another color and the shirts were a day earlier than expected. Can't wait to order more. Custom ink has my business for life!
It was ok, very doubtful I will use you guys again. I think a local embroidery service will be better to make sure everything looks the way it should
Customer service was great and product shipped fast and on time.
I am a repeat customer, and I was once again, not disappointed in the quality and customer service! The order arrived ahead of schedule, which is impressive due to the size of the order and how slow shipping is at the moment. Thanks again!
Great service, I called to make minor change to my order and I was able to do it promptly. Ordered arrived right on time and it was great!
T-shirt material was not as expected (felt thick, yet low quality). T-shirt color was MUCH lighter than expected and the artwork did not stand out as much as the online design depicted it. The print quality was excellent! Fit was as expected. Production and shipping were incredibly fast!
Amazing! Easy to use and nice that they check your design before printing it to make sure you didn't make any mistakes!
The process was so easy to design and order shirts for our team, and pricing was great. Customer service was stellar -- super responsive and friendly.
Our sales rep was amazing! Very helpful and always available.
Both the product and the customer service were incredible. There was a small misprinting issue with one of the items we ordered and our rep fixed the issue in less than a day. Extremely satisfied with both the final product and the service. We will be using CustomInk again.
Nice sales person and technical help, but the company did not execute on the changed design.
Well if you help redo this entire order, I will be happy and consider still using you. If not, I will certainly never return. This was a new order for me as we wanted to look at using a different vender for our bigger orders. We order over 3k worth of swag shirts each year. So far you all dropped kicked this order pretty horribly.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.