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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Lisa E.
California
1 review
0 helpful votes
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My order was simple & easy I designed it came out just as I designed it great

Date of experience: September 3, 2020
Paul Z.
California
1 review
0 helpful votes
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This is my second order of shirts with Custom Ink. Different shirts, colors. Wonderful work. Great customer service. I am sure that I will order again in the future.

Date of experience: September 3, 2020
Adam J.
California
1 review
0 helpful votes
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The website was super easy to use and the review to make sure everything was good was an awesome point as well.

Date of experience: September 3, 2020
Adam W.
California
1 review
0 helpful votes
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It was so nice to get emails on my shirts as I was so nervous about hearing the updates on them but it was really good communication.

Date of experience: September 3, 2020
Helen Y.
California
1 review
0 helpful votes
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Everything was great
August 14, 2020

Everything was great. The quality of the screen printing exceeded my expectations! I was a bit nervous about the shipping timing - it was scheduled to be delivered on Wednesday and it hadn't shipped by Monday. But they made it on time!

Date of experience: September 3, 2020
Donna L.
California
1 review
0 helpful votes
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Shirt was exactly what I expected. Arrived within 48 hours; very impressed!

Date of experience: September 3, 2020
Alex Y.
California
1 review
0 helpful votes
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Custom Ink is so easy and quick. We will be ordering more in the future.

Date of experience: September 3, 2020
Helen E.
California
1 review
0 helpful votes
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Very pleased by the quality of the tee and the printing. It looks just like it did in the online designer. Super easy to design and order.

Date of experience: September 3, 2020
Jessica L.
California
1 review
0 helpful votes
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Experience was great
August 14, 2020

Experience was great - easy to order on line and easy to work with customization of shirt I ordered. Will order from you again.

Date of experience: September 3, 2020
Karen U.
California
1 review
0 helpful votes
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Our automated accounting software included the wrong shipping address on the PO I submitted, which caused my shipment to be delivered about 5 miles from the desired location. When I got the notice it was delivered. I had to track down what happened, which including sending an email to your support team. I drove to the delivery address and retrieved my shipment. Shortly after returning to my office, I got a call from your support staff checking on my current situation. None of which was their doing. I really appreciate the concern and willingness to follow up!

Date of experience: September 3, 2020
Scott A.
California
1 review
0 helpful votes
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Custom Ink is the only screen printing company I want to do business with! Their customer service and the quality of their products is unmatched. An associate contacted me promptly regarding any questions they had about my order and a also made helpful suggestions about our final design. They also graciously agreed to delay our shipment to ensure that the package would not arrive during my vacation.

Date of experience: September 3, 2020
Bob Y.
California
1 review
0 helpful votes
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Terrible will make a review on YouTube about how bad quality and placement custom ink does check my YouTube video out

Date of experience: September 3, 2020
Adam V.
California
1 review
0 helpful votes
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I designed this to surprise my daughter. The surprise was on me with the quick service and wonderful finish!

Date of experience: September 3, 2020
Charles G.
California
1 review
0 helpful votes
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Overall the experience was great. The shirt sizes are smaller than average but no fault of you guys, just would be nice to know they are on the small side. The cost was the biggest issue, seemed expensive for screen printed t shirts. I'll be going back to my original supplier for work related gear. I could have ordered nice polo's for the price of this finished product. Thanks

Date of experience: September 3, 2020
John B.
California
1 review
0 helpful votes
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Custom ink is AWESOME!
August 14, 2020

Custom ink is AWESOME! Cindy M. Was very helpful and a pleasure to communicate with. Awesome custom ink made shirt and a pullover! GREAT SERVICE!

Date of experience: September 3, 2020
Elizabeth C.
California
1 review
0 helpful votes
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Everything came as advertised, and customer service was great! Satisfied!

Date of experience: September 3, 2020
Elizabeth S.
California
1 review
0 helpful votes
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I have used Custom ink a few times and each time has been flawless!

Date of experience: September 3, 2020
Charles P.
California
1 review
0 helpful votes
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The process was easy and the products turned out great!

Date of experience: September 3, 2020
Rebecca L.
California
1 review
0 helpful votes
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Package was delivered on time and the product came out great thanks again!

Date of experience: September 3, 2020
Andrew S.
California
1 review
0 helpful votes
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I have used Custom Ink for several years personal and work. Always a great product and all are so easy to work with!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States