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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service - on the phone and on the computer - was great! All of my questions were promptly answered. Designing and ordering was easy! T-shirts arrived when promised. They looked great, and the employees loved them! Thank you!
Communication along the ordering process was unparalleled, the quality of the item and print is of a high caliber. I recommend Custom Ink for its products and service.
The shirt is fantastic. My girlfriend for whom I purchased the shirt absolutely loved it! The available design options were fantastic and it looked EXACTLY like her original one that got ruined, down to the various individual fonts used for the different words and text! It was great! Thank you so much for such a quick, easy, and high quality product! I'll be back for more!
Custom Ink did a fantastic job with my order. The uploaded image turned out great. They keep you updated every step of the way. T-shirts were perfect quality and delivered on time.
Great pullover, comfy - logo looks great. Highly recommend.
Super easy to use the website, my shirt arrived quickly and exactly how I wanted it.
Customer service was great but quality of shirt was not as expected material is stiff. I would order again but choose a different shirt. Pricey for the quality
Quick turnaround, great print quality, not true sizing on t shirt selection all sizes were too small and cannot use purchased product. Threading on t shirts is coming apart and I just opened the package
Website and ability to design the shirt is fantastic- very user friendly. It allows you to get very creative. The actual product and the quality of shirt, however, was absolutely awful. I literally never leave a bad review for anything, but what I received was SO disappointing. Will not come back to make another order. "cotton" T-shirt felt worse than sandpaper
Custom Ink did a great job! They delivered almost a week earlier than I had expected and everything looked awesome once it arrived.
Very easy to work with. Talented and thoughtful team.
The website was easy to figure out and design the tshirts. It didnt take long for the shirts for to be shipped out and for me to receive them.
Everyone was very helpful in helping me design this tshirt especially with the selection of the design, the fonts and the placement. Thank you so much.
I am VERY happy with my order. I am self-employeed with 1 part-time helper, so at first it was a stretch to come up with the minimum quantity of 6 t-shirts. It actually worked out well as I have back-to-back jobs and need to change into a clean T, and don't have to rush to wash the T's for the next day's decorating job.
I felt like i needed to leave this review because i have to say, i've ordered from custom ink about 25 times? Maybe more. And I have never been unhappy with any order. Everything is always perfect, the quality is amazing, and it always comes out just like the picture. I am always blown away by the results and I couldn't be happier, especially with my most recent order. A coupon code here and there would be nice because depending on the quantity you pick, sometimes it's slight pricey. But i don't mind, they're worth every penny.
I really liked that the team contacted me with concerns that my upload was low resolution, and I was able to clarify that it was meant to look pixelated since it was an old game screenshot. The end result was a sharp image with clearly defined pixels that looked great! :D
Was very excited, came in a day early. I couldnt wait for tomorrow but wow, day early. Thumbs up!
My order was On Point A+ work Easy to design Im Very Pleased so are my people who gifted the other shirts and i Will I Repeat Will Do more biz with "Da Ink".
After submitting my order I wanted to change some of the text. Since they hadn't made the order yet they made the change. The person I talked with even had a suggestion, which I used. Great!
I was impressed and very satisfied with my custom designed shirt. The quality of the finished shirt is excellent and the print job is premium... I look forward to doing more business with Custom Ink in the near future.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.