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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service was amazing and the product I received was even more amazing!
Fantastic customer service. Truly one of the best customer service experiences I've had. Yanessa and the rest of the sales team were awesome! They were really timely and responsive to all of my requests and my package got here right on time. I also really appreciate the approval proofs— it put me at ease knowing exactly what the final product would look like.
Order came in ahead of schedule and everyone loved the quality and material.
First shirt i ordered was right the second was not right.
A customer service rep reached out to me when I placed my order because there was a problem with the image resolution and she could not have been more helpful. It exceeded my expectations. Whoever she is, she should get a promotion and higher pay. Thank you!
The website is pretty easy to navigate. I like that there are so many options.
It was great they constantly kept me updated and I was very happy with how the shirt looked.
This was my first time ordering and the t-shirt is a gift. Happy it came so fast and very nice quality.
The whole process was very easy to do. The shirt was great quality and the printing was great quality. Shipping was fast. I will recommend this company to others and will definitely use this company to make anything custom I need in the future.
My wife who never uses a computer was able to do the whole process alone after I got her to the site.
Great customer service and overall good experience and I'm very happy with the product
I appreciated the easy to use website for custom designs.
Arrived ahead of projected delivery date. Thank you!
I can't say enough good things about the staff at the Reston location. Because an existing image was used, but on a different color background and material, changes had to be made. The first modification was perfect, as was the choice of the T. Everyone was incredibly responsive, knowledgeable, and professional.
Team worked quickly to adjust design from what I had submitted and it turned out great!
It is rare for me to experience such a personal approach to creating. The staff were amazing in their effort to help me with the design and reached out to me in an effort to help get copyright approval (which I declined) on one of the designs I requested. When I elected to drop the copyrighted pic and asked to have the color changed and to just leave the words without the pic, it was completed right away and seamlessly. I highly recommend this company. I have used it in the past and will definitely use it in the future. Keep up the terrific job, guys!
Quick affordable and effective. Would buy from them again!
My overall experience was incredible. Mindy the agent I spoke with on the phone was unbelievable! She was absolutely fantastic! I was kept up to date on product shipment and delivery and the product I received was also as exceptional as the customer service!
Very good a little pricey I think, but service was good
Customer service was really impressive. I actually tried to get this shirt made with another company online before I found CustomInk and the service was such a nightmare, I canceled the whole order and decided to try CustomInk. The kind of customer service CustomInk provides is how long term relationships are made. I am sure I will be back.
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members