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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Maria Q.
California
1 review
0 helpful votes
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The process was easy and the turnaround time was quick! It took them less than a week to get everything done (including delivery to door step). I can't wait to order more in the future.

Date of experience: September 3, 2020
Melissa S.
California
1 review
0 helpful votes
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The website was user friendly, and I enjoyed creating the design.

Date of experience: September 3, 2020
Jessica Q.
California
1 review
0 helpful votes
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Great customer service and timely responses and delivery.

Date of experience: September 3, 2020
Jason Q.
California
1 review
0 helpful votes
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Have used them multiple times and I will continue to use them.

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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Very nice, lots of choices, checkout could be improved

Date of experience: September 3, 2020
Maria E.
California
1 review
0 helpful votes
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I've bought long sleeve shirt for my business and this is the best one so far.

Date of experience: September 3, 2020
Cynthia G.
California
1 review
0 helpful votes
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Got this for my Dad's birthday. He loved it. Also was delivered early which was great

Date of experience: September 3, 2020
Linda Q.
California
1 review
0 helpful votes
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This is the second time I've had shirts made and I have been very pleased both times. Received product even sooner than expected.

Date of experience: September 3, 2020
Kevin C.
California
1 review
0 helpful votes
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Fast service, great printing! Cotton tee is stiff but maybe needs a few more washings

Date of experience: September 3, 2020
Kimberly W.
California
1 review
0 helpful votes
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The website was easy to use in creating my t-shirt design for our soccer coaches. I also quickly received the email requesting my final approval of my shirts design. My order was received 1 day earlier than expected which was a wonderful surprise! All of my coaches, including me, are very pleased with their shirt! A+ on the whole process here at Custom Ink!

Date of experience: September 3, 2020
Virginia N.
California
1 review
0 helpful votes
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Custom Ink is by far the best option for any kind of personalized printing - their customer service is the best, which is a necessity when it comes to custom products. Everyone that picks up the phone is kind, professional, and happy to help! The products are great, but it's the customer service and easy to use website that makes Custom Ink stand alone as the best custom printing place I've ever used!

Date of experience: September 3, 2020
Ruth Z.
California
1 review
0 helpful votes
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I have used custom ink in the past and have always loved the products I've received from them. This was the most disappointing product. The controls on the sight were not accurately depicting what they say they were, and our design ended up being flawed.

Date of experience: September 3, 2020
Melissa D.
California
1 review
0 helpful votes
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Exceptional service!
August 4, 2020

Exceptional service! I will continue to use this service.

Date of experience: September 3, 2020
Margaret N.
California
1 review
0 helpful votes
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The shirts I have ordered from you guys are amazing. Thank you... I will definitely be using you guys from now on.

Date of experience: September 3, 2020
Amy R.
California
1 review
0 helpful votes
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The rep I spoke with was super friendly and so helpful. She had excellent image ideas. A very pleasant experience dealing with her. :)

Date of experience: September 3, 2020
Nicole Q.
California
1 review
0 helpful votes
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Site was easy to navigate and review of design selected positive. Payment and approval process also good. Was notified as to expected arrival date of package and USPS delivery right on time as designated.

Date of experience: September 3, 2020
Sarah X.
California
1 review
0 helpful votes
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We've been using CustomInk for a few years and are always happy with both the products and service.

Date of experience: September 3, 2020
Tony W.
California
1 review
0 helpful votes
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Excellent service and quality. Very pleased with the product.

Date of experience: September 3, 2020
Andrew A.
California
1 review
0 helpful votes
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The hats have been hit for us and I have been impressed with the consist and articulate nature of the embroidery. The customer service has been great and I will definitely be ordering again. Thank you!

Date of experience: September 3, 2020
Christine V.
California
1 review
0 helpful votes
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This is the first time I've use Custom Ink, but I'll be back often! The printing exceeded my expectations and the Beefy T-Shirt is great. In fact, I've already started creating some new shirts. Now, whenever I see someone wearing a t-shirt I like, I can simply make my own.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States